Customer Ratings & Reviews
- Model:
- R1S-00051
- SKU:
- 6517669
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the Surface Laptop 5's lightweight design, touchscreen capabilities, and long battery life. They appreciate the variety of colors and sleek design, as well as the ease of use. However, some customers have concerns about the limited number of ports, the price, and the performance of the laptop.
This summary was generated by AI based on customer reviews.
Nice and elegant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor and the build quality . . . . . . . .
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does this laptop come with a pen? Please advise. Thank you.
I would recommend this to a friendPoor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the programming loaded as I had requested when purchased.
I would recommend this to a friendOpen-box does not match with description provided
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanna share my experience with Open-box item. I ordered for one with "Fair" state. I expected it to have couple of scratches. However, upon receiving item in store I quickly check it. I found following: - Keyboard was so dirty as if someone eat food on it. - it had microsoft account and passport setup. I returned it quickly. So even if description for "Fair" says: - Works like new. Restored to factory settings. item has not been even cleaned nor factory reset
No, I would not recommend this to a friendGood!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great! I do feel the battery life could be better.
I would recommend this to a friend- Pros mentioned:Battery life
It’s the Little Things
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, love the color. Battery life is good. Love the face recognition. Operates quiockly and is lightweight! Also, love the bluetooth connection!
I would recommend this to a friend Sent me the wrong item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure the surface was a really great product but best buy sent me some ear buds instead. Its been 2 weeks, I still haven’t received a refund or replacement laptop. I bought it on sale and saved $500 and they wont sell me another one for the same price. Theyre basically punishing me because of their mistake. So now im out of a laptop and they expect me to pay full price. Probably will not be using best buy again.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Better than a macbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently converted my family from macbooks to these, they have never been happier. Apple computers just dont compare to windows and it shows
I would recommend this to a friend 
Good
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but speaker quality needs improvement/tuning
No, I would not recommend this to a friend- Pros mentioned:Processor speed
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lap top is smooth and sleek. The keyboard is quiet, the color is beautiful. It is quick and clear.
I would recommend this to a friend Great Work horse Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great workhorse of a laptop. It is slim, powerful and has all the ports you need for a laptop.
I would recommend this to a friend- Pros mentioned:Weight
Surface Laptop 4 is a keeper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Surface Laptop. I like it because it is not heavy. Works well and is durable.
I would recommend this to a friend Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device but disappointed in information on how to navigate through system and computer . Unless you're well versed in windows 10 good luck.
No, I would not recommend this to a friendBuy a mac instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies in 3 hours of continuous work time. It gets very hot Windows 11 is highly annoying - everything wants to sync and it took a lot of effort to avoid that in the security settings I’d return if I could..and go with my original plan of an airbook. This is a very over rated laptop
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Love laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop. I got a pink one. Love that it’s a touch screen.
I would recommend this to a friend Laotop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, beautifully and easy to use. Got it for freshman daughter.
I would recommend this to a friend- Pros mentioned:Weight
Nice compact computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer. It's lightweight and easy to transport
I would recommend this to a friend - Pros mentioned:Weight
Everything and more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very light love color and all options. It had to offer
I would recommend this to a friend Battery life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery charge does not last long. I would not recomend this for someone with a small business or someone in school.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Cool on Campus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this laptop. Easy to use and cool color.
I would recommend this to a friend