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Customer Ratings & Reviews

Your price for this item is $293.99
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Customer reviews

Rating 4.7 out of 5 stars with 598 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5's lightweight design, touchscreen capabilities, and long battery life. They appreciate the variety of colors and sleek design, as well as the ease of use. However, some customers have concerns about the limited number of ports, the price, and the performance of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 598 reviews
  • Rated 5 out of 5 stars

    Julz New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift for my wife! She loves it very much and is very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love my new purchase, putting it to work right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything... Disliked nothing... Im exited to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Display is amazing great graphics. Perfect school laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I get to use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good lap top but my son was supposed to show me how to use it because he got it for his car we were just talking about it and I told him he will show me tomorrow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great feels great and I would buy again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop for its reliability and its multitasking capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for Schooling/ Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for Medical School!!! Purchased this for school. Works excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it. Works great for her school work. And easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine except no camera! Will have to take in to find out what's going on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop for work and meetings, but the battery life isn’t the best. You always have to have the charger near by.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Expected a better laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this laptop. It seemed a bit slower than the Surface Pro 8 that I had owned. I did not like the light color on the keyboard as it was difficult to see at times. The size and weight were the only things I found I liked about this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop it's Great with swift acceptability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, MS never disappoints when I look to upgrade my wifes computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lap top I’ve ever owned or used honestly! Really good fit my classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and it’s great to use for work and school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, works great the clarity is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr John B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting used to it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung laptop for 7 years that I absolutely loved. Very sad I had to get another laptop. This one works great, still getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for grad school! And the pink is subtle and gorgeous. #obsessed

    I would recommend this to a friend