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Customer Ratings & Reviews

Your price for this item is $1,223.99
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The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 220 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop 5 for its lightweight design, touchscreen capabilities, and long battery life. They appreciate its performance and sleek design, with many positive comments about its color options. While there are no major complaints, some customers have mentioned that the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 220 reviews
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Purchase, my nephew was very happy. God bless you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface leptop 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and accurate delivery. It is tinny and sleak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and price purchased for college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top love the color too Best Buy always has the best deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for all employees. Haven't had any issues really other than the normal stuff you would get on any other laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and a great laptop. love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing. It meets and exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended 100%!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, this laptop have everything I need. Microsoft is a great brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for beginners, enough computing resources. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful replacement laptop! Works like a charm. Wow...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hugh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the removable touch screen of the earlier version that I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Laptop 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This serves me well as a go-between for my desk and other locations and tasks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it, except I wish it had USB C on both sides and a higher refresh rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall not too bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer, but the battery life isn’t that good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent overall experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving 3 stars because i had a little complication. In the store they did not deal with it at all, however, online they took care of it without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job and some.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs like its advertised and handles everything i need it to do. (School and business)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the materials and the shape of the laptop, but when I surf online, looks like it lags and freezes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the computer 3 weeks, and used it minimally. Unfortunately, it shuts down at whim while in use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop. Fast response, sleak, stylish, great size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve returned a million but this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, newest ram and OS, nothing to complain about

    I would recommend this to a friend