Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,439.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 215 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5's fast performance, lightweight design, and long battery life. They appreciate the touchscreen feature and the large screen size. The sleek design and helpful staff at Best Buy are also mentioned positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 215 reviews
  • Rated 5 out of 5 stars

    Perfect Gift

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom because she desperately needed a new laptop. She seems to enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer so far that I have used. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it advantages and disadvantages

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very nice, but for nonstop engineering work that makes it too warm you need to think more. Its monitor is sensitive to heat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well, everything as expected. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop for school purposes; its perfect to run adobe programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the purchase and with the service I received at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Laptop is A1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've made the switch from apple to windows and it is the best thing ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop for college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my daughter likes her new laptop, no problems right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and everything we hoped for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with MS Laptop and its working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has proven to be an excellent tool for ny business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect High End College Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what I wanted and is great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for inexperienced users. Looks and feels amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would recommend this computer and company uses it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems good so far. Almost as good as MacBook. You don’t get the discount from Microsoft 365 if you buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to setup and install. Beautiful screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these laptops. use them for work for all employees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    charger input.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like most, but heavy and connecting charger is difficult due to too narrow side of laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to attach two monitors via the dock with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Laptop 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop. I wish it had the ability to fold/turn. Other than that it has been great thus far.

    I would recommend this to a friend