Customer Ratings & Reviews

The Surface Laptop - Copilot+ PC seems to be an exciting and promising addition to the lineup. I just picked up the Snapdragon X Elete version with 16GB RAM and 512GB SSD. My initial thoughts - display is plenty bright with great resolution, trackpad and keyboard are excellent, and it includes a decent variety of ports, especially when compared to the MacBook Air. My initial gripes are the display not being OLED, the massive hit on battery life running non-ARM apps, and how heavy it is. If you’re after performance and AI capabilities, the Surface Laptop 7 is worth considering, but make sure you go in understanding what you are getting into.

TLDR: Had high hopes for this, but there's so much to be desired. Having major network spike issues while my M2 Air, HP Spectre 360 never had this issue. Hoping the next set of updates fixes it. I can't recommend the Surface at this time due to the network and display issues I'm having. Maybe in a few months this will be worth the price tag. Get a Vivobook or a Samsung Edge unless you care that much about the trackpad and keyboard. Didn't have issues testing out those machines with the same issues I have here. Cons: - Network spike issues with the latest drivers. I can only join meetings while hard wired now - Issue with the display as others mentioned. It looked like the NPU was dying after 1 day of use? Did a reboot and it hasn't come back yet - Battery life is nowhere near as good as Qualcomm or Microsoft say it is with basic office usage Pros: - Gets bright enough to use on a daily basis and even in the sun. - Doesn't get as loud as the HP Spectre - Fans don't ramp up as quickly on the better performance mode or recommended - keyboard and trackpad are on par with my M2 air. - Performance is great issues with my tech stack - Fast boot-up time - Feels and looks like a $1300+ laptop

I’ve always loved BestBuy for their great deals. This device is sold $400 cheaper at microsoft. I wish they offered the same price.

The initial estimated delivery date was December 20th, which I ordered on December 16th. However, there is currently no estimated time of arrival (ETA). The call center representative is also uncertain about the availability of the stock and has no alternative options.