Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 189 reviews
(189 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Windows Co-Pilot Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new laptop. Ive had it for about 2 months now and no complaints. Its thin, sleek, and has great long battery life. I highly recommend it.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Dune
I would recommend this to a friendRated 5 out of 5 stars
Light weight, good battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight. Super fast. The battery life is very good. The price is a little on the high side.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Super Surface Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Snapdragon X Elite-powered Surface Laptop is light years ahead of the Intel-version. The programs jump ahead, no longer waiting for the round ball timer.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Working great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far . I purchased it for my son for school. Seems to run fast and easy to handle.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Good performer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system performs quite well. I was apprehensive with the arm processor but it has been great. Excellent battery life
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptops I have utilized have consistently demonstrated exceptional performance.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Surface laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product overall. Easy to use. Good battery life.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Dune
I would recommend this to a friendRated 3 out of 5 stars
Almost perfect...until it wasn't
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so very excited to received this laptop. I am in graduate school and was looking to replace my old lenovo 9i that I love but it was showing signs of wear. This laptop was highly regarded online by a few reviewers that I trust their opinions. For the pro's: The laptop is beautiful. The colors, the premium build the soft-touch keys are amazing. The touchpad is responsive and similar in quality to what I was accustomed to my lenovo. Cons: The screen is terrible. Its an LCD display that just looks archaic compared to the beautiful OLED displays you would expect in this price point. The low resolution of the screen gave me a headache when scrolling through webpages or reading materials. Ultimately, I returned the device. This laptop would have hands down been the best laptop in this price range for the money if Microsoft had not gone cheap on the screen. If this laptop had the same OLED screen the regular surface had it would be a MacBook killer. Super unfortunate because I otherwise loved the laptop. However this was dealbreaker for me.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Dune
No, I would not recommend this to a friendRated 3 out of 5 stars
This is not a "Windows-Macbook" killer...at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know what you're thinking, it can't be that bad right? Yeah just keep waiting, if you need battery life its great and all, but it comes at such a cost trying to used a half-baked OS that has no real reason to improve.... MS isn't Apple, and it takes Apple-level audacity to switch an entire architecture that MS will never have. So, for the price, no-- for like 50% off, sure.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Incredible PC upgrade! Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding value, incredible performance. The screen is beautiful too!
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 4 out of 5 stars
microsoft series 7 laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice laptop good battery life a 1 tb ssd for storage would be best
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
So far, so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this computer has outperformed my expectations. Sold my Mac and haven't looked back. So thin and light.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
PowerHouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the color is stunning and this device is ready straight from the boot up, thank you BB!
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, its sleek, fast and portable and allows me to carry it around comfortably
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Performance, Exceptional Design
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a sucker for nice packaging and I thought Microsoft did a great job here on a premium looking box. Unboxing the Surface Copilot+ Laptop 7th generation reveals a stunner of a laptop, a power adapter and some minimal literature. I was happy to see that the 39W power supply is quite small which will be convenient for portability. I do however wish it was simply a USB C charger instead of Microsoft’s proprietary charger. I do like that it connects magnetically so it breaks away easily in the event that you pull on the cord in some manner so that the laptop isn’t potentially damaged. The laptop itself is sleek, thin, and well made. The body is aluminum and is particularly fingerprint resistant. It weighs in at 2.96 pounds. It definitely has a premium build quality feel. I got the Dune color, which is as you would imagine a sand color. The color at times appears almost salmon colored depending on how the light hits it. I was skeptical before seeing it but now I do like it’s unique color. Specifications are impressive. The Surface Laptop Copilot+ PC has a 13.8" PixelSense Flow display with 2304 x 1536 resolution. I love the minimal bezels on the touch screen. Maximum brightness is 600 nits. It has a Qualcomm Snapdragon X Elite 12 core X1E-80-100 processor. 512 gigabyte SSD. 16 gigabytes LPDDR5X RAM. A Qualcomm Adreno GPU. 2 x USB-C, 1 x USB-A 3.1 ports. Wi-Fi 7 and Bluetooth 5.4. I was excited to see how the surface performed so I proceeded to setup. I was impressed with its super fast boot time. Far faster than other laptops that I own. The setup process was your typical Windows 11 setup. I do particularly like the Windows Hello face recognition sign-in feature which make unlocking instantaneous. After setup there were a bunch of Windows updates available. One thing should be noted. The Surface Copilot+ laptop uses an ARM processor so not every program designed for Intel based processors will run currently but may ultimately be supported. Microsoft uses an emulation layer called Prism so you can run most of your favorite programs and games. I’m using the Surface laptop for work so I am unconcerned about anything I require not running. I frankly doubt many people would use this laptop as a gaming machine but that’s where most compatibility issues may arise. I use this laptop for work so it quickly became my go to machine for my daily email, spreadsheets, and Zoom meetings. The backlit keyboard and touchpad are exceptionally nice for everyday use. It’s also incredibly quiet with the fan noise being nearly non existent. Battery life is excellent. It’s rated at 20 hours. It sure got me through a days worth of work with battery to spare. Just using this laptop is a premium device experience. I even had multiple coworkers comment on how nice it was. I have used Copilot for quite a while but this is my first Copilot+ pc with its AI integration. With AI-powered features, the laptop can handle 45 trillion operations per second. With its powerful NPU, neural processing unit, this Surface Laptop 7 can handle AI intensive tasks like translation and image generation without sending data to the cloud. There is even a dedicated Copilot key which launches Copilot. If you haven’t used Copilot you are missing out on this amazing tool. I use it for work related tasks regularly, for everything from fine tuning emails to image creation for presentations. I’ve even used Copilot to create complex Excel formulas that were beyond my skill level just by describing what I needed the formula to do. This AI tool has truly become an invaluable asset. I was curious to check out some of the included AI tools on the Surface laptop 7. I started with Paint and it’s AI feature Cocreator which enhances your drawn images simultaneously to transform your drawings or even stick figures into an image which is far more sophisticated. I did find this somewhat gimmicky as the AI interprets anything you draw into an image. Draw a squiggle and Cocreator generates a sketch of a fish. I had no such image in mind when I drew my squiggle but it is fun to enhance your artwork. I found Restyle in the photos app a bit more interesting. Here you can manipulate an image’s background or the whole image using various themes. This is somewhat like using a regular photo editor filter but the effect here is transformed via AI. You can describe a style you want or select from preset styles like fantasy, anime, impressionism, etc. You can also choose to apply the effect to the foreground, background, or the whole image. This was really fun to play with. I did find some Restyled images largely unusable since the effects made the image often unrecognizable to anything close to the original. You can adjust the creativity level of the effect but its generated images are hit or miss depending on the original image. Then there is Image Creator, which is also in the photos app. Here you simply describe in text the image you want to create and the image is generated via AI. This tool runs locally on the X Elite NPU opposed to accessing the Cloud for image generation. The tool generates 50 variations of your requested image. I’ve used DALL-E via Copilot which can generate some impressively sophisticated and realistic images from a text prompt. Unfortunately, I found many of the images generated on the Surface to be disappointing and in many cases laughable with distorted features and bodies. Windows Studio Effects is another integrated AI feature on the Surface laptop to improve video calls. They include automatic framing which keeps you centered in the frame as you move. I like this motion tracking feature for Zoom meetings. Portrait Light which brightens your face to make you clearly visible even in low light situations. Eye Contact which makes your eyes appear to be maintaining eye contact even when you’re not. Standard for a subtle effect and Teleprompter uses advanced AI for a more natural eye contact appearance. There are also Background Effects with two blur options, Standard Blur and a more sophisticated looking camera portrait type blur. I like the portrait blur. You can also use Creative Filters such as Illustrated, Animated, or Watercolor to your whole video. These are kinda fun but I can’t imagine who would use most of them for a Zoom call. There is additionally a Voice Focus feature which helps isolate your voice and remove background noise during a call. While I find many of the AI tools useful, others are just disappointing and aren’t particularly useful. I’m assuming many features will be updated along the way. Ultimately, I really like this Surface 7 Copilot+ laptop. It’s by far the nicest laptop I’ve owned with great performance and exceptional design.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 4 out of 5 stars
surface laptop 7 review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice laptop build quality was decent not a fan of snapdragon x elite processors
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Platinum
I would recommend this to a friendRated 3 out of 5 stars
Decent Laptop for Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics performance is ok but the CPU performance is excellent.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Favorite computer ever.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with it, hard to believe that Apple doesn't have a touch screen computer.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Dune
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is in college and she loves this. She says it is fast and sleek.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Dune
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop! It’s fast & holds amazing charge.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Dune
I would recommend this to a friend























