Customer Ratings & Reviews

Works great and battery life lasts a long time. Would buy again.

I was a little unsure what to expect with this laptop, given the new chip offering, the rebranding, and all of the pre-release hype that has been out there for quite some time; but, after spending some time with it, I am very pleased with it in just about every way. I really like what they have done with the look here. Sleek. Clean. Minimal. Modern. Good shape, good materials (all metal), largely, just good all around. Some would say plain, maybe boring, but honestly this is exactly what I am looking for. Well, almost exactly. I think the Graphite is absolutely beautiful, perfect looking for me, but I have been using the Dune. The quality is still there, and it still looks great, perhaps maybe a tad orange over gold (dune, makes sense), but the color is not for me. Choose what you like, and you should be pleased. As for the build and design, again, they have done well. It is solid, put together well, and just feels good in the hand. Yet, it definitely has a nice light weight. Easy to port around. The display looks very good and delivers bright, crispy, vivid, and accurate content. The corners are more rounded, which I like, and while the bezels are bit smaller, I still think they could do better on the top and bottom. They still look good, but just something to note. My only real dig here is that the screen is very reflective. Depending on what you are used to, it may be a bit distracting at first. It is not bad; I just wish they would have done something differently there. The keyboard is what you would expect from a Surface machine (with a dedicated Copilot key). I like the spacing, it is solid with no real flex, and has a nice feel. The backlighting is done well. The haptic trackpad is large, consistent, and quite good. The 1080p cam produces a nice image and easily will work for any video call needs. It also works with Window Hello. As for the speakers, well, I was pleasantly surprised. Not “quite” on Apple level, but certainly good. Not a ton of bass, but nice overall sound. Further, I like the connectivity choices. Modern wireless specs (Wi-Fi 7 and Bluetooth 5.4) ,and a nice selection of ports. 2 USB-C (USB 4 compatible), 1 USB-A (3.1 Gen 1), 1 3.5 Stereo, and the Microsoft Surface Connect port. While I do like the choices here, I do wish they would have put one USB-C on each side instead of having them both on one side. It would offer more flexibility. Honestly, I wish they just shipped a normal USB charge solution. Lastly, while you get a microSDXC card reader on the 15” version, you do not here. It would have been a nice add. When it comes to the internal hardware, I think this middle ground really is the sweet spot. I could see arguments for even stepping down, and, of course, depending on your needs, stepping up. RAM is always tough, and when there is no upgrade path (it can not be upgraded here), I always think getting as much as you can afford is not a bad choice. That said, I have been happy with the 16GB so far. In the case of the SSD, again, it will depend on your needs, but here you can replace and upgrade, so give it some thought. For me, 512GB, is mostly fine. I am not doing a ton of local file work and I have several cloud options. As for the rest of the internals, this is where it all gets interesting. The integrated GPU, well, not so much, and while you can definitely do bit of gaming, I really would be looking somewhere else if you are looking for gaming. It is capable, but definitely a tick behind what the competition offers in this space for now. The CPU (and NPUs) is really what this machine is all about. There are a few configs, but again, I like this middle ground, at least with what I am doing. On some level this is really going to depend on what you are looking to do on this machine, and what apps you need, but overall, it performed very well for me. I was in native apps, hammering Chrome tabs, office needs, e-mail, YouTube, dabbling with AI, etc… and, simply, it was great. Snappy, quick, no issues. Further, other than when I was purposely trying to tax the system the fans did not fire up once (when they did they were quite quiet). I messed with a few apps that relied on emulation, and, admittedly, it was hit or miss. I am confident that as time goes on, this will only get better and more broadly addressed, so it isn’t really a concern for me; but, if you are reliant on a specific app, make sure to look into it before making a move. Hand in hand with the processor performance is the toll it takes on battery life. Here, you’re going to think I am crazy, but it is amazing. If you have used a Windows machine recently, this has been a consistent issue. Especially when compared to what Apple has been offering. I am not ready to say they are “totally” on par yet, but it is close, and the difference has been night and day compared to what I have been used to on the Windows side. Yes, it will depend on what you are doing, and how you are using the machine, but battery life is substantially improved. Overall, in standby, off, in use, across the board. It absolutely is a tangible, real-life improvement. Lastly, Copilot. This was fun to spend some time with. Windows Studio Effects has so much to play with, and once I dig in a little more, I think it will really help my video calls. Again, actual real-life improvements can be found here. I had fun and lost time with Cocreator, but I am not sure what I can consistently use this for at the moment. I think Live Captions is the technically best of the Ai additions offered here, so much so that it baffles me how fast and well it works. All of this stuff is great, but I am not quite sure how it all ties into the Copilot stuff that already is in Windows 11. As it all comes together, I am excited to see the role the dedicated NPUs play, and what this laptop can do with it all. Ultimately, I really like this machine. A lot. I know AI has been the focus of the rebrand of these machines as opposed to be always connected, and I get it, but I think that sells these machines short on some level. This is a great laptop. Full Stop. It looks good, is spec’d nice, performs very well, AND has some great battery life. Yes, check your needs, but if they line up, I think it is GREAT value. If you were looking for a Windows Macbook, I think you may have found it here.

i love i can watch one piece :) its super petite and the color is so cute

Excelente laptop will us it for Solidwork, owned various laptops from Microsoft

While this is a nice update in performance and quality, it would have been better if it supported the Surface Pen still!

Really pretty design and it has worked really well so far!

Very fast and beautiful hardware. The keyboard is exquisite

Too expensive for the price. Also the Recall feature from Microsoft never came.

I prefer the compact size. It's more manageable for portability.

This is the latest Surface laptop from Microsoft with Snapdragon X Series processor. I have been a Microsoft Surface user since it was introduced. I have used mostly the Pro devices, but this is my first laptop with an ARM processor. This ultraportable laptop has a sleek design with the thinnest bezels of any Surface I have ever used. This lightweight laptop comes with a 13.8" beautiful PixelSense display that supports touchscreen and a dynamic refresh rate of 120Hz. Coming to the processor, this one is powered by the Snapdragon X Elite SoC. This is the first Windows on Arm processor that competes with other silicon, and you can't find the latest Surface devices in any other silicon variants. I was initially hesitant because of the applications that might not be supported for this architecture, but I was able to install most of them available. A handful of the applications that are not yet updated for the arm64 version do run on Microsoft's emulation. The best part is that you might not notice any difference when running any application if it runs natively via the emulator. The best feature of this laptop is the battery. I have used laptops where I needed to charge them every day, sometimes multiple times in a day. This Surface lasts 2-3 days of runtime before I need to charge again. You can simply say this is a device that is designed to last all day for your workday. Another notable feature of the laptop is the repairability. Microsoft has made is much easier to replace the parts like SSD, battery, etc. but beware of breaking any warranty. The sleek laptop design still accommodates a full USB A port, two USB C ports, and the 3.5mm audio jack. On the right side, you have the Surface magnetic connector option if you would like to use the included 39W power supply. You can also charge it via the USB C ports or connect to a docking station. The keyboard design is smooth and typing on it is so comfortable. The backlit keyboard is very responsive and tactile. The trackpad is a haptic touchpad and is the smoothest and largest one I have ever used. You can feel the clicks and it is fully customizable for your usage. This Surface laptop comes with Copilot+PC preinstalled. This is the AI assistant that can be interacted natively with via text and can be launched using the dedicated button on the keyboard. This is enabled by the dedicated Neural Processing Unit onboard. Copilot+ includes a collection of features like AI image generation, enhanced video calls, real time language translation and transcription. This is just a start and there will be more features added in the future by other applications as well. Overall, this is the best Windows laptop I have ever owned and used. If you ever wanted to have a MacBook like device with Windows OS, this is it.

Was a pretty good laptop, but didn't like how it couldn't connect to certain applications due to it being on the Arm Network.

Sleek, stylish laptop. Didn’t need the tablet functions of the Surface Pro, so this checked all the boxes for what I needed. Good deal on Black Friday sale

Excellent laptop, beautiful package, and great sale

The build quality is great but copilot is extremely intrusive, and the snapdragon processor doesn't have the architecture to run a lot of apps natively, meaning it has to emulate the apps which significantly hinders performance. My coding IDE's and various planning apps ran absolutely horrible. Don't recommend

Have a Surface Laptop of my own, but purchased this one for my son because I have had such a great experience with mine. Now it comes with Copilot.

nice one and will recommend it to anyone. Very solid system

So far, so good! Only had it for a week, but easy to setup.

Bought this for a young college stident and she absolutely loves it.

Good laptop. Some apps are still limited however it should get better.

The whole buying experience was easy and the associate that helped me was very knowledgeable. BestBuy has lots of choices in stock.