Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 214 reviews
(214 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Disappointed.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a surface before this one and was very impressed. After buying the surface 7 I did end up returning it. I was running into a lot of issues with the software lagging out and not responding. I had heard other people were not enjoying the Snap dragon processor also.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi CameronB, thank you for providing your feedback. We appreciate your time and effort in sharing your thoughts. Rest assured, your comments will be forwarded to the relevant team
Rated 2 out of 5 stars
review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes every time you try to write on a pdf. it is over $1000 which absolutely absurd for it not to run in perfect condition.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Charging issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port is not charging in less than 4 months
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was hacked just after purchase combined with identity theft issues. While there are several possibilities, I hope the problem did not begin at the point of sale.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Désappointement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad because I don't receive nothing and don't give me any reason why
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow trackpad for mouse. Non responsive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m trying to switch from being a diehard Apple computer user to PC Microsoft and this was a disappointment.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't very happy with this purchase. I returned it
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent fot students!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Snappy in web browsing and Microsoft Office, great battery life and screen. Literally perfect besides a chunky power brick
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
I would recommend this to a friendRated 5 out of 5 stars
lightweight, beautiful workhorse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great display, snappy, and incredible battery life. macbook airs finally have competition!
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving the product. Best product. Recommend to buy.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
I would recommend this to a friendRated 1 out of 5 stars
False Advertising
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is insane. The photo shows OLED display yet nowhere anywhere does it say Microsoft has included an OLED display panel. I have only found IPS panel. This is not cool and bestbuy doesn’t even say anything. I wonder why this laptop is frequently returned on Amazon…
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for mobile use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid surface devices. They only allow one to use 80% of the battery unless you go into the surface app and ask for permission to use 100%. Completely absurd and no way to disable this setting.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
same old
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I suffered in 2021 with the first iteration of Snapdraggon on PC; it was a Samsung Book S laptop. No more than 6 hours of battery life, despite the 20 plus hours Samsung claimed, lots of incompatibilities... Another fiasco. I do not like Mac at all, but honestly PCs manufactures suck, all of them.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Basic things don't work. For example email client
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic things don't work. For example email client outlook does not sync well with gmail! There is no real customer support whatsoever. The agents will keep talking but don't resolve issues.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 256GB Storage (7th Ed) - Platinum
No, I would not recommend this to a friend























