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Customer Ratings & Reviews

$949.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 166 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 166 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, great battery life , display is amazing ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good and had a nice battery life. It definitely feel high end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of the surface laptops and this already seems like a big upgrade. Just opened the box and I'm excited to put it to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD EXPERIENCE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance expect netflix.flickering isuue while watching netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Computer does exactly what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is well crafted and performs amazing! New fan here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great price. Salesperson explained everything to use and made us feel comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office tool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Does everything I need it to. Buying two more for my office today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft- surface-laptop-copilot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft laptop is an excellent investment. It combines style, performance, and convenience in a single package, making it suitable for professionals, students, and casual users alike. Highly recommended for anyone in the market for a reliable and high-performing laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Microsoft Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sleek computer - It pulled in all of my other data from other computers for a seamless transition. Good sound and good visuals so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grammies laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Easy to use and very sleek. My screen is touchy though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft copilot 13.8' touch screen laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came as overly good. The laptop was slim , stylish with also packed with tech . The touchscreen works good, the screen was great and processor was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim but POWERFUL!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance in a slim package! More than capable at anything I throw at it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, very sleek design! loving the microsoft interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! And great computer i love it so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been a good replacement laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we have asked of it so far . It has been plugged in the entire time so no experience with battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very well. It has plenty of memory and works quickly. It is very easy to use. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface laptop arm based

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Screen is a little on the small side but overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my precious surface. Lightweight, battery holds great. Best Buy delivered very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and great store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff, great laptop, and great store. Thanks!

    I would recommend this to a friend