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Customer Ratings & Reviews

$1,039.49
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Comp. Value: $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 168 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 168 reviews
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my precious surface. Lightweight, battery holds great. Best Buy delivered very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and great store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff, great laptop, and great store. Thanks!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good laptop

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's honestly a really nice laptop. I got it in the color black and its just so beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for School

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Surface for our grandson. He starts High School and he loves how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, easy to use for every day living,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for small things like homework as well as I’ve been able to play games on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and help alot for school but it small and can take any where

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it. I use it for college and it has been amazing so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freshman Approved!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for my college Freshman. Lightweight and great processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The copilot is worth the wait. What are you waiting on? Get it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. My brother is using this and he is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product and service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, outstanding value. Also we had excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ddd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for my Daughter on her way to college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the displays its bright and beautiful. Quickly responsibe and doesnt overheat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and does everything you need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Start up is annoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful labtop but starting it up is a bit buggy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the there’s not enough for the price other than that I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT GOOD AT ALL BECAUSE INCOMPATIBILITY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE CONCEPT. But Please be advised this is not a normal “windows” laptop because of these mobile proccesors. I sold my MacBook Pro because I need a Windows laptop normally for the open system that they normally offer but I ended up with a worst machine in that case scenario. PLEASE MAKE THE SAME COMPUTER WITH NORMAL COMPATIBILITY AND I’LL BUY IT. The design is great don’t ever change that part .

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Many applications run natively on devices powered by Snapdragon X Series platforms. For emulated applications, we use Microsoft’s Prism emulator built into Windows 11, which usually ensures minimal performance differences. For more information on emulation, please visit https://learn.microsoft.com/en-us/windows/arm/apps-on-arm-x86-emulation snapdragon

  • Rated 4 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of cool bells & whistles, but comes with a huge learning curve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has fast load times. I am quite impressed.

    I would recommend this to a friend