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Customer reviews

Rating 4.7 out of 5 stars with 775 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 775 reviews
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and does everything it needs to do but I went almost a month without using it and for some reason it was struggling to turn on. I never dropped it and only used it for work. But aside from that it’s been really good and I love how sleek it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. l like the color, very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible battery life, a bit sluggish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great computer. We have had no issues with compatibility. Easily connected to our Brother printer. Battery life is insane. Only slight issue is that it tends to be a little sluggish on certain tasks. Not sure if the 32MB RAM would have made a difference. But have a 4 year laptop, also with 16MB of RAM that does the same tasks without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my teen daughter she loves it, for school and she is in band so she uses it for music as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful for this purchase! It’s great for my Business Analytics class, since we use Excel to its max! The touchscreen is a bonus and I love the color! The salesperson helped me with express shipping so I wouldn’t be behind on my class, great customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight laptop that is also durable. It turns on quickly and operates well. I haven’t had a chance to use all the new features, but I’m happy with my purchase. I have an older Microsoft Surface Pro laptop and it still runs. I only upgradedd due to needing more RAM/harddrive space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, bright, loud, and stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The volume goes high, it's really bright, the picture is clear and sharp, it's lightweight, super fast. Couldn't be happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Laptop – Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Surface Laptop Copilot+ (13.8") in September last year and have been using it for over a year. This is my second Surface device, and it continues to impress. The laptop is lightweight, very easy to use, and has excellent battery life. It handles all of my daily tasks smoothly, from productivity work to video calls, without any issues. Personally, I haven’t noticed any drawbacks, which speaks to its high quality and reliability. For anyone who prefers Windows and is looking for a high-performance, portable laptop, I strongly recommend the Surface Laptop Copilot+. It has exceeded my expectations and continues to be a joy to use every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it causeni needed a new laptop and i love it a very simple and goof laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong purchasing this laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what I wanted. It responds quickly. The keyboard makes it very easy to type. The backlit keyboard is great. The color is very feminine. I love the storage space in this computer & windows 11 works very well. Great computer for this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft computer, we got it to replace our old apple which I couldn't stand but had for years. Great black Friday deal too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but still a little funky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this Microsoft laptop primarily for browsing, browser-based gaming, and media consumption, and I'm very impressed overall. The Good: Build Quality: The all-metal build is fantastic. It feels premium and sturdy, giving off a real "MacBook for Windows" vibe. It's sleek, solid, and feels like a high-end device. Performance: The laptop is incredibly snappy. Apps open quickly, browsing is smooth, and it handles multiple tabs and light gaming without any noticeable lag. Battery Life: The battery life is a huge plus. I can easily get through a full day of use without needing to reach for the charger, which is perfect for portability. The Not-So-Good: There are a couple of screen-related issues that prevent it from being perfect: HDR Flickering: When viewing dark backgrounds with HDR enabled, there's a noticeable screen flicker. This can be distracting when watching movies or working in dark mode. Video Playback: I've also experienced some video flickering specifically when subtitles are turned on. This seems like a software issue that could hopefully be fixed with an update. HDR Settings: The HDR settings could use more tuning options to help mitigate some of these issues. Overall: This is an excellent laptop with premium build quality, great performance, and amazing battery life. If you can look past the current HDR and screen flickering issues (which may be fixable via software updates), it's a fantastic choice for anyone looking for a high-end Windows experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good , would recommend to anyone who has a child going into college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sytem is nice and sleek. The system processor seems to be quick. The screen picture is nice and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned my own laptop in years. Learning about my options and making a selection was a dream with help from a very knowledgeable sales associate. Love the easy to use features, long battery life, and similarity of use to my work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface laptop. It's so lightweight and thin. Very very sleek the sapphire color is beautiful. It's fast and doesn't get bogged down while multitasking. The new camera features are very useful as well. Glad I went for the surface laptop, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best purchase i brought for my sister and she loved she can do homework and lots of things very nice laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for college after mine died. The computer is wonderful and has been able to keep up with my busy workload. I love the long battery life and the lightweight and sleek features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My daughter uses it for her college work. Easy to use and she is able to do all of her work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop, love copilot function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, lightweigth and faster performance. I switched to a Microsoft Surface after being a longtime Mac user.

    I would recommend this to a friend