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Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 776 reviews
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter, and it has served all her needs well. She uses it for college course work as well as streaming. She loves the speed, resolution and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2024 Windows 16GB 512GB is incredible. Looks sleek, feels good in your hands, light, and is a very powerful computer. It is built differently in a great way. Very fast computing and has co-pilot, which is great. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    christmas gify

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High in quality, long-battery life and it's great for my son for gaming and his homeworks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop worth the money!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It is an update to my older laptop that I had of this same brand. I am actually using it as I write this review. Transferring all of my documents was extremely easy and smooth. I am very big on storage but this this is great. I have a lot of data on it and it's running very fast and I haven't had a single problem since getting it. The keys are nice and the touch screen is perfect. I got the rose gold pink color and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new laptop. I have always wanted a Surface Pro and I got it at a great deal in my favorite color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great versatile little laptop. My wife loves it great touchscreen plenty of power storage does everything she absolutely needs it to. She uses it for school our secretary for our marching band booster club. It’s just really convenient and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my microsoft!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used MacBook computers all my life. Finally, I decided it's just not the best for school work. I purchased my microsoft computer 7th edition about a month ago and it was the best decision i have ever made. It runs super quick and has great features. Such as the complimentary copilot AI feature and face id to unlock the computer! It comes in all different colors and has such a super clean sleek design! Small enough to fit in any backpack! and not heavy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and charging port. I wish this laptop came with more storage space options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface has a great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my company, we only use Microsoft Surfaces because of the great performance. These are fast and don't die easy. Very easy to use and it’s easy to transfer everything from one machine to another when replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Exceptional Quality and Performance – A Must-Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ★★★★★ Fantastic Product – Highly Recommend! I couldn’t be happier with this purchase! The build quality is excellent, and it performs exactly as described. Setup was straightforward, and it’s packed with features that make it stand out from the competition. The [specific feature] has been a game-changer for my daily routine, offering both convenience and reliability. Best Buy’s delivery was prompt, and the packaging was secure. I also appreciate the value for the price – worth every penny. If you’re on the fence, don’t hesitate – this product is absolutely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very stylish and up-to-date new computer. It runs fast, the image is great and the battery life is really long. It's an interesting function with the Co-Pilot button being a fixed incorporation now, but I'm not sure how helpful it is when you have to take screenshots of all the pages you want it to be able to recall to search on your computer and really be your assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a healthcare science student, this computer has greatly facilitated my study, presentations, and lectures. Plus, it's beautifully designed—definitely a double win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Super fast long lasting bsttery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleeping Giant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Microsoft's moment when Apple introduced the silicone chips, forcing Intel to innovate. They finally deliver on their promise of battery life. At first I thought I needed the X Elite for the 22 hour battery life base on YouTube reviews. However, reddit mentioned the X Plus was the true 22 hour laptop. After switching to the x plus you really don't know notice much of difference in speed and performance. The best part of this laptop is the haptic touchpad feels exactly like Macbook. As of right a lot of app compatibility issues, but in a year from now im sure a majority of apps will take advantage of his new processor and by then 2nd get X plus might be released. If you're a student or excel user this is the laptop for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great device for me so far; the in-store tech was superbly helpful in helping me identify what device fit my budget and needs. It was so much more helpful than the hours I spent on the website trying to figure this all out on my own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like mac book and color is beautiful and function and performance are better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to carry & fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for work and loved using it. I purchased for personal use when the opportunity came up.. I travel for work and don’t want use my work laptop for personal, it’s easy to carry since they’re both light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider me Influenced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend this laptop! I had a MacBook that I was unable to use during college; this laptop has made my life much easier! I love Apple products, but this computer allows me to do much more yet still looks VERY similar to a mac! The rose gold makes it very cute as well :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop and customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop at a great price during the holidays, and it’s truly a beautiful machine. This is my first Surface product and I love the color, and the build quality is really solid. The screen is clear, and the response is fast and smooth. Needed to replace the first unit due to a dead pixel, but the Total membership exchange process was easy, and we were able to get a new one without any issues. Five-star product and five-star customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro laptop has carried me through the last 10 years and that’s why I decided on another . It’s so dependable, lightweight, and does everything I need for my business

    I would recommend this to a friend