Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$949.98
Save $250.01
Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 776 reviews
  • Rated 5 out of 5 stars

    Would recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned my own laptop in years. Learning about my options and making a selection was a dream with help from a very knowledgeable sales associate. Love the easy to use features, long battery life, and similarity of use to my work laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and charging port. I wish this laptop came with more storage space options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great versatile little laptop. My wife loves it great touchscreen plenty of power storage does everything she absolutely needs it to. She uses it for school our secretary for our marching band booster club. It’s just really convenient and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with Surface laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, bought to replace a 5 year old surface laptop. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface has a great performance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my company, we only use Microsoft Surfaces because of the great performance. These are fast and don't die easy. Very easy to use and it’s easy to transfer everything from one machine to another when replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop for daily use, homework, trading and regular stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quarter laptop, my daughter has used this latop for over 2 years with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface laptop! It's so sleek. Love the speed of the processor. It was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Exceptional Quality and Performance – A Must-Have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ★★★★★ Fantastic Product – Highly Recommend! I couldn’t be happier with this purchase! The build quality is excellent, and it performs exactly as described. Setup was straightforward, and it’s packed with features that make it stand out from the competition. The [specific feature] has been a game-changer for my daily routine, offering both convenience and reliability. Best Buy’s delivery was prompt, and the packaging was secure. I also appreciate the value for the price – worth every penny. If you’re on the fence, don’t hesitate – this product is absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to use and has good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very stylish and up-to-date new computer. It runs fast, the image is great and the battery life is really long. It's an interesting function with the Co-Pilot button being a fixed incorporation now, but I'm not sure how helpful it is when you have to take screenshots of all the pages you want it to be able to recall to search on your computer and really be your assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a healthcare science student, this computer has greatly facilitated my study, presentations, and lectures. Plus, it's beautifully designed—definitely a double win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleeping Giant

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Microsoft's moment when Apple introduced the silicone chips, forcing Intel to innovate. They finally deliver on their promise of battery life. At first I thought I needed the X Elite for the 22 hour battery life base on YouTube reviews. However, reddit mentioned the X Plus was the true 22 hour laptop. After switching to the x plus you really don't know notice much of difference in speed and performance. The best part of this laptop is the haptic touchpad feels exactly like Macbook. As of right a lot of app compatibility issues, but in a year from now im sure a majority of apps will take advantage of his new processor and by then 2nd get X plus might be released. If you're a student or excel user this is the laptop for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Super fast long lasting bsttery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great tech

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great device for me so far; the in-store tech was superbly helpful in helping me identify what device fit my budget and needs. It was so much more helpful than the hours I spent on the website trying to figure this all out on my own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it for his online college classes. He likes the portability and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like mac book and color is beautiful and function and performance are better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone else on the market for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider me Influenced!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend this laptop! I had a MacBook that I was unable to use during college; this laptop has made my life much easier! I love Apple products, but this computer allows me to do much more yet still looks VERY similar to a mac! The rose gold makes it very cute as well :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for CS!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my programming needs! Runs all of my programs efficiently!

    I would recommend this to a friend