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Customer reviews

Rating 4.7 out of 5 stars with 775 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 775 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it works amazingly. I do like how it's touchscreen AND has face recognition. It runs smoothly. I use this computer for college, and it's so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Microsoft computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this computer and the color and the functionality. I had a pro before, which was a little better but this laptop is amazing. My only downside is that keyboard does not light so it can be harder to see during the darker time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my teenager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this laptop, not heavy and super fast and practical to be taking averywhere, she is 17 so she needed something good and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. I am able to get my work done. Easy to travel with. Great performance. I love it so much that I gifted one to a college student and she loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Windows Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what a windows laptop should have been like all along. Has all the features you would expect from a device made in 2024 - minimum 16GB of RAM, 120hz refresh, and long battery life. I came from an XPS15, and its very refreshing to have something that rarely heats up while also being thin and light. The dune color is just stunning too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is extremely pleased with her new laptop. Out is likely the fastest computer we own. It really is a nice system. It is responsive. It is quiet. It runs cool. And I really enjoy that it is running ARM. Microsoft did a really good job with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money. Display is nice and crisp. Processor is pretty good. Love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE this Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally don't like working on laptops and just keep one for when I need to work on the road or off-site. This beauty has some features that have made me choose to work on it from time to time because I like it so much! Two huge features -- the 20 hour battery is no joke. If I start the day with a full battery, I can do anything and not even think about needing to plug in. I am so sure of this that I don't even take the cord with me anymore when I'm working off site for a whole day. Full disclosure - I am not a gamer or a graphic designer or a video editor, so can't speak to how long the battery would last for those special folks. Second great feature, and the one that actually makes me happy to use the laptop is the touchpad. I have NEVER used a laptop with such a natural, smooth, and responsive touchpad. Maneuvering is effortless and accurate. Bravo Microsoft Surface 7!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has truly been a gamechanger for me. I purchased the laptop for my business, and it is perfect to take on-the-go, or simply sit in my living room to complete tasks. It has wonderful aesthetics, while also being familiar to me due to being Microsoft. The battery life is amazing, as well as the speed. I am so pleased with this purchase and will only buy Surface laptops in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the surface laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and compact for traveling. Perfect and the color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucia’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I ever purchased Very good performance battery life and speed compared to my purse thank you thank you so much. I highly recommended to other people. I like it better over the Mac and the customer service was superior. We are opening a new company. I will have this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! But be aware that some programs do not work with it. If you are looking for the latest and greatest this is it. Hope other programs can catch up soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! The setup was easy. I use this for my business so i wanted to make sure i was purchasing one that meets my needs and this one checks all the boxes. I love the facial recognition feature gor logging in and the touch screen is amazing! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving it. I use it for school and work. Both very microsoft heavy running multiple windows and no problems at all. I love how light and portable it is too. I thought the few ports would be an issue but honestly love that it comes with two usb and usb-c ports i feel it’s more than enough for the average person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft knocked it out of the park!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a lot of laptops over the years and this laptop has ticked almost every single box. Here is a breakdown on my thoughts. Screen - Absolutely stunning for an IPS. Great color reproduction, great brightness, no screen bleed, and a fast 120hz refresh rate. I daily an OLED monitor, and yes they superior in a lot of ways, but this is still a great IPS monitor. Added bonus of not having to worry about burn in. Response time is okay, and I don't use the touch screen at all to be honest. Keyboard & Trackpad - Finally a nice haptic touchpad on a Windows laptop, thank you Microsoft. It is just as good if not better than my wife's MacBook Air M2. The keyboard is good as well. Comfortable to type on, backlighting is pleasant, and good travel distance. Chassis - Nice premium material. Feels great in the hands. Decent port selections with 1 USB A and 2 USB C 4.0. Performance - After initial setup and updates, I have notice zero issues or hiccups. Day to day tasks run smooth, and performance is more than enough for the average user. 16gb is nice to have on the base model instead of 8gb on a lot of other laptops. I upgraded the SSD with a 1tb Corsair MP 600 Mini. It has lower power consumption than the SanDisk/WD SN740 these come with. It also has faster read/write speeds but the average user will never notice. Battery life - This thing is excellent. I am charging my laptop about once a week. The idle drain on the battery is minimal at best. This is where I have notice most of the gains with this CPU. I can pick it up 3 days later and I have only lost 4-6% battery. You can't do that with an x86 CPU. I know Intel's Lunar Lake has made great strides in battery life but I still feel like this is superior. Compatibility - This is the only area I truly can knock the laptop. Yes, it is true that there are programs and games that are not compatible with this architecture. I do play a lot of games and my wife likes to photo edit. Adobe has been make strides in app compatibility and quite a bit of their suite now has an arm app. There will be a few professional apps that may never get an arm port and that's alright if you have access to another PC/MAC or you temper your expectations. As a gamer instead of just being mad that certain games don't work, I try and find what does and try them out. I am a huge Age of Empires player and fortunately all of the new Definitive Editions for the older games are compatible. www.worksonwoa.com - is a great site to check for games/apps that you may be interested in using on the laptop and I recommend you check it out before you purchase this to know what you might be missing out on. Overall - I think this is a great laptop. It is finally a MacBook Air for those of us that like or must use windows. Great chassis, great screen, great keyboard, great trackpad, amazing battery life, great performance. I know as Microsoft embraces ARM more, we will see greater compatibility for a lot of apps out there. 10/10 would recommend for most casual users, and tech nerds like me that understand the compatibility limitations on ARM at this point in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Salesperson, Garrett was very helpful in helping me find the right laptop for me. He also took the time to explain all the features to me and recommended I purchase a 6 port hub, which I did end up needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the laptop has a nice display, battery life and touchscreen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a Windows Surface Laptop and I really, really like it. It’s light, fast, and the touchscreen is super smooth. Honestly, it’s one of the best purchases I’ve made in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I recently traded in my surface laptop 4 for the newer model as my old one was starting to slow down. I primarily use it for school but it is incredibly light, it easily fits in my purse so I can take it everywhere without needing to get a backpack or laptop case. My one complaint is similar to my review on my previous laptop, the battery does not last very long. I think I maybe get 2-3 hours into working with my laptop on lower brightness settings and have to plug it in every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer , it is fast and light great qualities for a laptop.

    I would recommend this to a friend