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Customer Ratings & Reviews

Your price for this item is $949.98
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 305 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 305 reviews
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for your college student..works excellent and the performance is spectacular, my daughter has no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Surface I have owned. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light-weight and easy to use. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like mac book and color is beautiful and function and performance are better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mechanicsburg Best Buy salesperson we dealt with along with the Geek Squad who set up our new computer were a pleasure to interact with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the new laptop I got at Best Buy in February of 2025. It is working very well and the service was exceptional!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fragile like a glass

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my laptop al though my husband was not letting me buy i still bought it and its amazing only disappointment is its very very fragile like a soft toy if you press hard it may break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great...just as expected. Very light and well built. This is my 2nd Surface purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product and help me with my busy day. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for a reasonable price. I appreciate the color options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed. Great display! long lasting battery too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer with great price and configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it but disappointed by the color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is light and the screen has bright beautiful colors. I just ereived it this week. However, I am disappointed about the dune color. I thought it would be brigher. It looks better in the neon that in normal life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and efficient. Best purchase ever. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service your Agent spent long time with. E thank you again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was purchased for work. It's been smooth fast and easy to use. Quality has been good. Overall a tad heavy but it is big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Beautiful color! I upgrade to new surface every few years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I haven’t used a computer in years. This was easy to navigate and the perfect size. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new surface laptop. It is so much faster than my old Lenova. Lots of memory and tools to explore.

    I would recommend this to a friend