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Customer Ratings & Reviews

$949.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 321 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop for its overall performance, portability, and solid battery life. Many users find the laptop to be fast and enjoy its color and impressive design. The touchscreen is smooth and responsive, and the laptop's lightweight design is also a plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 321 reviews
  • Rated 4 out of 5 stars

    Ms Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size, lightweight, ease of transporting. I don’t like the feel of the keyboard. When typing double letters or numbers, there is a hesitation before the second number or letter will record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all questions anwered .. staff was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to purchase a computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately when we got there, they asked if we needed help very thorough in the computer department told us the differences between each computer and wanted to make sure what we were gonna use it for so we could get the right programs excellent team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Surface I have owned. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light-weight and easy to use. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the new laptop I got at Best Buy in February of 2025. It is working very well and the service was exceptional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it but disappointed by the color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is light and the screen has bright beautiful colors. I just ereived it this week. However, I am disappointed about the dune color. I thought it would be brigher. It looks better in the neon that in normal life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer does everything I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fragile like a glass

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my laptop al though my husband was not letting me buy i still bought it and its amazing only disappointment is its very very fragile like a soft toy if you press hard it may break

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for a reasonable price. I appreciate the color options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Microsoft laptop, I like it a lot except for the mandatory us of Co-Pilot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been using this laptop for about 4–5 months, and I have already encountered several issues. The screen has gone blank on me a couple of times, and there was even a week when the charger did not work. Little problems keep happening with the laptop, which makes me feel crazy because everything seems to go back to normal after some time. This afternoon, a new issue started with my trackpad. It took me 20 minutes to navigate the website just to contact support. After two attempts, I finally reached a representative, only for him to hang up on me after I explained my issues. I regret this purchase and wish I had stuck with HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product and help me with my busy day. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wilson helped me set up everything on my new laptop. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I haven’t used a computer in years. This was easy to navigate and the perfect size. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smart Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new surface laptop. It is so much faster than my old Lenova. Lots of memory and tools to explore.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Beautiful color! I upgrade to new surface every few years!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer- no issues. I had a surface pro 4 from almost 10 years ago. I’m in college now and want something that lasts forever. I’m happy I invested in this because I have two surface pros now since the other one is still working fine!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface Laptop- great product, easy to use, good battery life, light, fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My 2025 Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all systems are running flawless, will do another review after 6 months...

    I would recommend this to a friend