Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers: "Sunny Search 1911 AM 6/22/2024 . . - - - a - o - . - - - . - - - ( .. - - ~ .. - .. . - Cdde aie - - - L W a FE T Y .. I L L L 1 . I CA A ~ D F G .. L . E N x . N us - + 2 .... -- < - A"
  • Alt View 11. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Dune.
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications PROCESSOR MEMORY STORAGE Snapdragon R X Plus Snapdragon X Elite 16GB or 32GB LPDDR5x RAM Removable SSD drive 256GB, 512GB or 1TB GRAPHICS NPU DISPLAY Qualcomm Adreno TM GPU Qualcomm Hexagon M Touchscreen (45 TOPs) PixelSense Flow 13.8" with HDR and Dolby Vision IQ System software and updates use significant storage space. Available storage is subject to change based on system software updates and app usage. 1GB 1 billion bytes. See Surface.com/Storage for more details. Requires Dolby Vision encoded content and video.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop_Computers
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Dune.
  • Laptop_Computers: P < Esc > na 2 - Home 1 Enel T PgUp m PgDn P Del - I 1 2 3 $ 4 5 A 6 & 7 * 8 9 I 0 - + Backspace Tab Q W E R T Y U I O P I I I 1 Caps A S D F G H J K L : . Enter Shift Z X C V N M < - C Ctrl Fn Alt AltGr
  • Alt View 26. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Dune.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Dune.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Dune

Model:
ZGM-00026
SKU:
6582841
Highly rated by customers for:
Last Minute Deal
Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 282 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 282 reviews

  • Surface computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I’ve ever had. Best Buy provides all the services I need. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good for College students

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I'm a microbio major and this laptop works really well for everything I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Microsoft Surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device!! This is the 4th surface in our household and its just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Amazing purchase!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for our granddaughter and in her words, " it is amazing and I love it!"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this laptop. Got it for college and it hasn't disappointed.

    I would recommend this to a friend

  • Amazing laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop!!!!! This laptop is sleek and beautiful!

    I would recommend this to a friend

  • laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. easy to use, very light and thin.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it my daughter loves it im so happy i got her this beautiful laptop for college

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great for travel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Perfect for my work needs. Lightweight and easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Surface pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Had one for 7 years. Finally gave out. Bought an upgraded one and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    My laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer. Got it at the time Best Buy said I would

    I would recommend this to a friend

  • Laptop Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Excellent screen and touch capibility. Gold color is great@

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Whoop whoop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and has a lot of great features. Live using copilot!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the size of this computer. It is super fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovemy new laptop. Geek squad help was great and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    OwO

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, Loved everything about it, works perfect for my day to day

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the colors and everything it’s perfect to school

    I would recommend this to a friend

  • Love, love, love!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a tech major and I love playing the sims (and yes I download a lot of mods) AND I barely hear anything when I do play. it’s a great versatile laptop and I love the touch screen feature. Battery life is ok but again I also do a lot with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Lap top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage daughter hopfully it will last to college

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great processor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop amazing speed. I am extremely happy and the color is nice

    I would recommend this to a friend
Page 12, Showing 221-240 of 282 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.