Customer Ratings & Reviews
- Model:
- ZGM-00026
- SKU:
- 6582841
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.
This summary was generated by AI based on customer reviews.
My latest and greatest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i want and everything i need - plus geek squad to support
I would recommend this to a friendMicrosoft Surface
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service! Speedy process and excellent knowledgeable staff!
I would recommend this to a friendNew laptop Surface!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and received in the same day! Computer cam packaged nicely and with no problems. This is my first surface laptop and I am excited to see how it turns out
I would recommend this to a friendExcellent product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this surface laptop to my now college student and she’s is very pleased working and studying with it!
I would recommend this to a friendGood for zoom meetings
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It okay just another laptop battery it runs fast out
No, I would not recommend this to a friendUnlucky to get one had problems.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and the shape, style, etc. I bought it for my kids, but after 6 weeks we used it, multiple problems happened. The screen had flash. Occasionally it automatically restarted. And the key issue was that the touchpad didn't work any more. So annoying. But still thanks for return it as a gift card after I bought the BestBuy membership.
No, I would not recommend this to a friendLaptop review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop purchase! Love the color, functionality, and it’s lightweight and easy to use.
I would recommend this to a friendHeavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's kinda heavy but it's personally about the same as MacBooks
I would recommend this to a friendCopilot PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy price for a laptop PC is best in the market!!
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just got this for my granddaughter unable to give opinion yet
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and we had great customer service in the store when we were picking it out
I would recommend this to a friendCant handle updates
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't handle some updates for certain apps will constantly say updating
I would recommend this to a friendBrand response from Snapdragon team
Posted .Hi Jorel, thank you for your feedback. We appreciate you taking the time to share your thoughts with us. Your feedback is important to us. We'll make sure your comments reach our team.
Doesnt have pen input. Lied to by rep.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went into store and was sold surface laptop 7. I was encouraged to purchase a new surface pen and assured it was compatible by the store rep and his manager. Only to come home and find out it the pen needed a charger that wasn't mentioned by the sales associates AND per microsoft, the pen is not compatible at all, which is conflicting with information on the bestbuy website. Sales associates dont know the products their selling at all.
No, I would not recommend this to a friendNot happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device didn’t last seven months…stopped turning on
No, I would not recommend this to a friendMisinformed prior to purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not aware that I would need to purchase a Copilot Pro Subscription in order to have full functionalility of Copilot within my Office 365 Suite.
No, I would not recommend this to a friendDisplay issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return due go display not working after the 2nd day. Confirmed this is a known issue with this model.
No, I would not recommend this to a friendMr. M
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product I've ever purchased and since I did not use it much before the refund date have just wasted $1200 on a junk computer and $200 for the Geek squad to unsuccessfully fix it.
No, I would not recommend this to a friend- Pros mentioned:Battery life
great investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop I use it every day for organizing media, updating client profiles, and streaming series for hours. the speaker system is phenomenal, the battery lasts without the charger for a while even with a variety of tabs open. I love the sleek pink as well!
I would recommend this to a friend Love my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my computer. Clearest screen. Beautiful color
I would recommend this to a friendHappy girl happy life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my girl she loves it it’s everything she needs for school and work
I would recommend this to a friend