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Customer Ratings & Reviews

$949.99
Save $250
Comp. Value: $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 322 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop for its overall performance, portability, and solid battery life. Many users find the laptop to be fast and enjoy its color and impressive design. The touchscreen is smooth and responsive, and the laptop's lightweight design is also a plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 322 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer. Worth the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Fast. A little heavier than expected though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Tiptop laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Clear. Loaded with features. Highly Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Surface laptop 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, sleek, good color, love copilot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A apple user turned to windows

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Have been an apple user previously, but discovered this Microsoft Surface Laptop because I needed a windows machine for my job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Surface very much. Easy to use and move around with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. easy to use, very light and thin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for a student.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer functions well. It's very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage daughter hopfully it will last to college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm Lovin It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! It is touch screen and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come with build in copilot AI , it will track everything you have done from the pc, and help you to organize almost everything from your email, calendar to all works , what a nice design!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter will hopefully enjoy this computer for homework. Just got it so need time to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats MacBook Airs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop for those tired of Apple’s ridiculous pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this laptop myself, my daughter enjoys it for writing and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter feels comfortable using this new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    insert cool emoji

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good laptop, do i wish i got it in another color? yes. Did i wish i waited for the price to drop? yes. Battery life isn't the best but it plays the sims 4 fine, and gets my homework done so it's good in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Surface Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Copilot!!! This is my 4th Surface product and I'm super pleased with the features of the pc especially the AI features. Looking forward to seeing all I can do with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me several times,thru the years. I m happy with your services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My latest and greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i want and everything i need - plus geek squad to support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable at best buy and the customer care is wandefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Speedy process and excellent knowledgeable staff!

    I would recommend this to a friend