Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers: "Sunny Search 1911 AM 6/22/2024 . . - - - a - o - . - - - . - - - ( .. - - ~ .. - .. . - Cdde aie - - - L W a FE T Y .. I L L L 1 . I CA A ~ D F G .. L . E N x . N us - + 2 .... -- < - A"
  • Alt View 11. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Dune.
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications PROCESSOR MEMORY STORAGE Snapdragon R X Plus Snapdragon X Elite 16GB or 32GB LPDDR5x RAM Removable SSD drive 256GB, 512GB or 1TB GRAPHICS NPU DISPLAY Qualcomm Adreno TM GPU Qualcomm Hexagon M Touchscreen (45 TOPs) PixelSense Flow 13.8" with HDR and Dolby Vision IQ System software and updates use significant storage space. Available storage is subject to change based on system software updates and app usage. 1GB 1 billion bytes. See Surface.com/Storage for more details. Requires Dolby Vision encoded content and video.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop_Computers
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Dune.
  • Laptop_Computers: P < Esc > na 2 - Home 1 Enel T PgUp m PgDn P Del - I 1 2 3 $ 4 5 A 6 & 7 * 8 9 I 0 - + Backspace Tab Q W E R T Y U I O P I I I 1 Caps A S D F G H J K L : . Enter Shift Z X C V N M < - C Ctrl Fn Alt AltGr
  • Alt View 26. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Dune.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Dune.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Dune

Model:
ZGM-00026
SKU:
6582841
Highly rated by customers for:
Last Minute Deal
Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 281 reviews
  • Pros mentioned:
    Overall performance

    Ss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works for its its match with my need I really thanks to Best Buy who gave me best deal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Microsoft Surgace Copilot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent, the speed is excellent. The screen resolution is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Surface Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light-weight and easy to use. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nice laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for your college student..works excellent and the performance is spectacular, my daughter has no complaints at all.

    I would recommend this to a friend

  • Extremely Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for business use. Battery life is incredible.

    I would recommend this to a friend

  • Microsoft Surface

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft Surface. I had one prior for almost 5 years that still worked like a charm!

    I would recommend this to a friend

  • Perfect Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Perfect size, easy to use, battery lasts forever, and it's beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Great Laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. She really liked the Dune color, looks like Rose Gold. The Copilot AI tool is really nice too. She purchased the new macbook pro and this to see what she likes better and prefers this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    New product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product and help me with my busy day. Thanks

    I would recommend this to a friend

  • fragile like a glass

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my laptop al though my husband was not letting me buy i still bought it and its amazing only disappointment is its very very fragile like a soft toy if you press hard it may break

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works as Expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for a reasonable price. I appreciate the color options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Computer Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the new laptop I got at Best Buy in February of 2025. It is working very well and the service was exceptional!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Solid so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was purchased for work. It's been smooth fast and easy to use. Quality has been good. Overall a tad heavy but it is big

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Surface Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Beautiful color! I upgrade to new surface every few years!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    My 2025 Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all systems are running flawless, will do another review after 6 months...

    I would recommend this to a friend

  • Nice computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and big and clean sreen I recommend for all’s

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Performs well. Sleek design… light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I haven’t used a computer in years. This was easy to navigate and the perfect size. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Smart Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new surface laptop. It is so much faster than my old Lenova. Lots of memory and tools to explore.

    I would recommend this to a friend
Page 8, Showing 141-160 of 281 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.