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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 783 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 783 reviews
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! The setup was easy. I use this for my business so i wanted to make sure i was purchasing one that meets my needs and this one checks all the boxes. I love the facial recognition feature gor logging in and the touch screen is amazing! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the laptop has a nice display, battery life and touchscreen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a Windows Surface Laptop and I really, really like it. It’s light, fast, and the touchscreen is super smooth. Honestly, it’s one of the best purchases I’ve made in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Salesperson, Garrett was very helpful in helping me find the right laptop for me. He also took the time to explain all the features to me and recommended I purchase a 6 port hub, which I did end up needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock Solid Performance, Features, & Build Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snapdragon? Whats this? If you can catch this On Sale, Its A Steal. This is probably one of the best made 13+ inch laptops on the market, for Windows. The battery life is more on par with a cell phone than a laptop. You can easily get through a day without packing a bulky charger in your bag. The screen is super color accurate for editing Photos or Video. Standby time? You dont have to worry about this little guy, you could probably have this in Sleep Mode for a week, but who could keep their hand off this fantastic device that long? Funny how when you have a device you can use all day, and have it be so portable, you find how much more you can get done. Instead of like traditional Intel and AMD units that turn into mini George Foreman grills after less than and hour, and that you do not want to use very long, making you run around looking for a power adapter after a way shorter time than you expected. If you need a Windows device that is solid all around, this Surface Laptop paired with this new Snapdragon Chipset, is plainly, awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this instead of a Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek, smooth running. Bravo Microsoft!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Windows Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing a reliable Windows laptop that provided strong performance and solid battery life. This laptop definitely met those needs. Build quality is excellent, display is very nice. I'm easily getting 8+ hrs of use on a charge, and running most productivity apps I use on a daily basis is no problem for the laptop. I did run into some issues with the pre-installed OneDrive app...due to this computer having an ARM processor rather than x86. Overall, very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I recently traded in my surface laptop 4 for the newer model as my old one was starting to slow down. I primarily use it for school but it is incredibly light, it easily fits in my purse so I can take it everywhere without needing to get a backpack or laptop case. My one complaint is similar to my review on my previous laptop, the battery does not last very long. I think I maybe get 2-3 hours into working with my laptop on lower brightness settings and have to plug it in every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy M Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Microsoft Surface Laptop Copilot 13.8". I love the size, look and feel. The price was just right, and Best Buy helped me with getting everything I needed. The screen quality, the touch screen is great, its light weight, the brightness and especially the battery life, is just want I needed. Its easy to use and a great value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer , it is fast and light great qualities for a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely fast and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a few weeks now, and it is a great laptop. I was surprised to find that I use my touchscreen a lot more than I thought. I do not use CoPilot at all, but it could be useful to those who need it. I will say that the reflection on the screen is noticeable, causing glare that affects visibility, but that doesn't bother me since I typically work in low-light settings. The touchpad is a decent size, with a great keyboard. The mouse pad does attract oils, but it's not so bad that you have to keep cleaning it. I also really enjoy how you have a choice to link your phone to the laptop. Overall, I am happy with my purchase because I am using it to earn my degree in a STEM major, and it does a great job with my work as a tutor. Really recommend for students and teachers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface. I like the color .The way it feels and it looks sleek. It has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Convenient Laptop for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super in love with this computer! Works so well with my school work schedule and is very seamless, I switched to Windows around 2024 after being an Apple Mac computer user since they came out with Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek, and beyond performing capabilities! I’m thankful for the experience Best Buy gave me during my transaction and set up with my new computer. I’m in love with the touch screen capabilities and fast performance for college courses and personal endeavors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Fast Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, excellent and reliable. This is a well made and easy to use laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. 10/10 recommend using it for work or school. Battery life is the best. Just overall awesome !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and a premium feel. Hands down the nicest Windows laptop I’ve ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best little laptop I have had in a very long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a new laptop every year. I have had this one for a few months now and can tell you that it is quiet, light, fast and has all the options available. Everything is top quality. GREAT job MS. I am so very impressed. I love it!! Get it. It's the best 13.4" laptop out right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my twins who are going to college. It's a beautiful, lightweight, and sleek computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my twins who are going to college. It's a beautiful, lightweight, and sleek computer.

    I would recommend this to a friend