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$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 785 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 785 reviews
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    NOT GOOD AT ALL BECAUSE INCOMPATIBILITY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE CONCEPT. But Please be advised this is not a normal “windows” laptop because of these mobile proccesors. I sold my MacBook Pro because I need a Windows laptop normally for the open system that they normally offer but I ended up with a worst machine in that case scenario. PLEASE MAKE THE SAME COMPUTER WITH NORMAL COMPATIBILITY AND I’LL BUY IT. The design is great don’t ever change that part .

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Many applications run natively on devices powered by Snapdragon X Series platforms. For emulated applications, we use Microsoft’s Prism emulator built into Windows 11, which usually ensures minimal performance differences. For more information on emulation, please visit https://learn.microsoft.com/en-us/windows/arm/apps-on-arm-x86-emulation snapdragon

  • Rated 5 out of 5 stars

    Happy Surface Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Copilot!!! This is my 4th Surface product and I'm super pleased with the features of the pc especially the AI features. Looking forward to seeing all I can do with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop have all the features my son need for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A superb laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop! The quality is superb and has all the functions I need/want - backlit keys, face ID. The camera is very good for conference calls too. Highly recommend this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Laptop. Windows 11 with touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me several times,thru the years. I m happy with your services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get another product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key board is problematic. Right after i completed setting up my computer, the whole keyboard except for the alt button stopped working right. I had to press down on the keys to get the keystroke to register. Additionall, i had a similar problem with an earlier product. 3 months after i bought it the keyboard stopped working during an exam. Needless to say, i have had a very disappointing experience with this laptop. I give it three stars because i like everything else about it, but kepboard is what makes it functional. So if the keyboard isnt reliable, then i might as well get a different laptop. I would not recommend this product to a friend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its okay not that fast as my Lenovo battery life is average

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best work laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this model for our employees as their company laptop and will keep buyig them. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and helpful advice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service walked away with what I needed and additional Microsoft bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My latest and greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i want and everything i need - plus geek squad to support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface laptop to my now college student and she’s is very pleased working and studying with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Speedy process and excellent knowledgeable staff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable at best buy and the customer care is wandefull

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop Surface!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and received in the same day! Computer cam packaged nicely and with no problems. This is my first surface laptop and I am excited to see how it turns out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great price. Salesperson explained everything to use and made us feel comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the older version of this and love this one as well. I do miss the felt pad though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. It’s the perfect size and very lightweight. I haven’t used it for school yet, but I know I’m going to love having it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful, sleek beauty.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Surface Laptop in sapphire is such a beautiful machine. The color grabs your attention from the moment you open the box. It's a sleek beauty. Thin and light making it so easy to port around. The 13.8" touch screen has a thin bezel allowing maximum viewing and is very responsive to touch. The charging cord is different from any I've used before. It is flat on the end and slides into place. I like it very much but wonder how hard it will be if I need to replace it. It's powerful and quick. The Snapdragon X Plus processor has no problem taking care of business. I haven't had any problem streaming videos or listening to music while playing Microsoft games in the background or using the Co-Creater in Paint, checking emails or chatting with family and friends. I'm still learning in Co-Creater, or the program is still learning me, maybe both? Describing what I want to create doesn't get me the exact results I'm looking for yet. But it is very helpful and the more I use it the better the results. I'm no expert, I just like creating so my experience is limited. I intend to use this to expand my experience. This is a powerful, sleek beauty of a machine. Quick and responsive. Different from any other I've used and I very much like and recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like everything about it. However, when I type using the Korean keyboard on my phone, sometimes the typing works and sometimes it doesn’t. If this issue continues, I think I may need to request a replacement.

    No, I would not recommend this to a friend