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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 783 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 783 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only give it four stars at the moment because I have not had enough time to spend with it to see it’s full capabilities I will say it’s gorgeous than lightweight touchscreen, and everything you could expect from Microsoft surface I love how it still has a USB port when most others do not that feature has come in extremely handy in the minimal use. I have had with it thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Copilot+ Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Surface Pro Copilot+ PC, and I'm thoroughly impressed. The 12" touchscreen is vibrant and responsive, making it perfect for both productivity and media. The new Snapdragon X Plus chip delivers smooth performance, and with 16GB of memory, multitasking is a breeze. The 256GB UFS storage is fast and reliable, keeping everything snappy. Its sleek platinum design feels premium, and the device is super portable. Overall, it's a powerful, modern 2-in-1 that's perfect for work on the go. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Quality Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop 7 is an attractive and well-rounded device that blends portability, performance, and sleek design. Design and Build Quality The Surface Laptop 7 exudes a premium feel with its aluminum chassis, which is both lightweight and stylish. The addition of the Alcantara fabric on some models adds a unique touch, though it may not age as gracefully as the all-metal unibody of a MacBook. Display The 13.8-inch PixelSense display is a standout feature with its 3:2 aspect ratio and sharp resolution (2256 x 1504). Colors are vibrant, and the touchscreen capability gives it an edge for creative tasks. Performance Powered by Intel’s 10th Gen processors, the Surface Laptop 7 delivers solid performance for everyday tasks, including multitasking and light creative work. Battery Life Microsoft advertises up to 11.5 hours of battery life, but real-world use typically lands closer to 8-9 hours, depending on usage. Port Selection One of the Surface Laptop 7’s limitations is its port selection, featuring only a USB-C (without Thunderbolt), a USB-A, and a Surface Connect port. While the inclusion of USB-A is appreciated for compatibility, the lack of m Keyboard and Trackpad The keyboard is comfortable with good travel, though it doesn’t quite match the precision and consistency of the MacBook’s Magic Keyboard. The glass trackpad on the Surface Laptop 7 is smooth and responsive, but it’s slightly smaller and less tactile compared to Apple’s industry-leading Force Touch trackpad. Conclusion The Surface Laptop 7 is a beautiful and functional laptop that shines for those seeking a Windows-based alternative in a premium design. It’s an excellent choice for users who value the flexibility of Windows and touchscreen support, Best For: Students, professionals, and creatives who want a premium Windows laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product and efficient. Batter lasts long. Great keyboard. Portable product. The product was delivered on time and it has been working fine since it was received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop Snapdragon X Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, Microsoft Surface Laptop, lightening speed and able to navigate setup easily. Display size much larger than previous model. Battery life about 20 hours, so much longer life than previous model. size is perfect for picking up and traveling on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mobile small laptop for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that has everything I wanted. Great display and performance is better than I expected. Battery life is excellent so far and that’s what I needed. Get it on sale and it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so sturdy in my backpack. I love the color and how clear the screen is. It’s fast and the programming is easy to use. I switched from a MacBook Pro and prefer this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Performs well. Sleek design… light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate while feeling and looking nice. Bought it for school and it works well for what I need it to. I also don’t have to charge it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Its light, sleek, fast and productive!! 10/10 reccomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Knowledgeable Assoicate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop unexpectedly crashed a couple of weeks ago, and I needed a replacement fast. I went to Best Buy and the entire experience was quick, simple, and easy from start to finish. The staff was knowledgeable, helped me quickly identify the right option for my needs, and made the purchase process completely painless. From walking in to walking out, everything was efficient and well organized. The new laptop has been performing great so far, and I appreciated how smooth the overall experience was during what could’ve been a stressful situation. Best Buy definitely delivered when I needed it most. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of the laptop!! Mor importantly, it is fast and easy to use. I do not use it for more than work tasks, but it is a good laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for very basic purposes and this is exactly what I needed. The pinkish color is very cute. Pros: lightweight, like the touch screen, very easy setup, love the multi-window screens, touchpad is large, and the battery is very long. I am still getting used to Copilot and honestly I have been using chatgpt instead because it's a little more helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Experience with My Windows Copilot PC Purchase at Best Buy! I recently purchased a Windows Copilot PC from Best Buy, and I couldn't be more thrilled with my experience! From the moment I walked into the store, the staff was incredibly helpful and knowledgeable. They took the time to understand my needs and guided me through the various options available, making the buying process seamless and enjoyable. The selection of Windows Copilot PCs was impressive, and I appreciated the opportunity to test a few models before making my final decision. Once I found the perfect fit, the checkout process was quick and efficient, thanks to their friendly team. I've been using my new PC for a couple of weeks now, and the performance is outstanding! The Windows Copilot features have significantly enhanced my productivity, making multitasking easier than ever. Plus, the design is sleek and modern, fitting perfectly into my workspace. Overall, my experience at Best Buy was top-notch, and I highly recommend them for anyone in search of new electronics. Their excellent customer service, coupled with a fantastic selection of products, truly sets them apart. Thank you, Best Buy, for making my PC shopping experience a pleasure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for needed tasks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable and easy to use - I currently use it for my part-time jobs so it works well that I can carry it to different locations to use and the battery life is good enough to get me through each day. I also use it for some design tasks and the touchscreen comes in very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Home-run

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two decades as a dedicated Mac user, the Surface Laptop 7 marks my return to the Windows ecosystem, and I must say, it has exceeded all my expectations. I purchased this device specifically for work, as my workplace relies exclusively on Windows PCs, and I am thoroughly impressed. The build quality is exceptional, with a sleek, minimalist design that rivals the MacBook Air. The user experience is intuitive and polished, making the transition from macOS remarkably smooth. Microsoft has truly delivered a top-tier product in terms of design, performance, and functionality. For anyone in search of a stylish, reliable, and powerful Windows laptop, the Surface Laptop 7 is an outstanding choice. It’s a perfect blend of form and function, and I can confidently recommend it without hesitation. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleekness, Battery life is top notch! The speed and the display checked too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up to my Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, coming from MacBook I didn’t have any regrets. This Surface works real well, maybe a tad better since battery life is great and the apps I use work real well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my daughter that's going to college and she loves it, lifelong battery, touchscreen, enough memory, she si very happy with it as we are happy with the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I’ve been looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from a tablet to my new Surface Laptop and I love it! It is the perfect size and weight, and is amply equipped for my small business and personal needs.

    I would recommend this to a friend