Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 783 reviews
  • Rated 5 out of 5 stars

    The beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The better speed excelente Long life battery Display good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my daughter that's going to college and she loves it, lifelong battery, touchscreen, enough memory, she si very happy with it as we are happy with the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I’ve been looking for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from a tablet to my new Surface Laptop and I love it! It is the perfect size and weight, and is amply equipped for my small business and personal needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this laptop for awhile. It's very easy to get caught up in the numbers and the specs and if you do, this laptop may not be appealing. However, using the laptop is what matters and that is where this laptop excels. It is just a joy to use. The build quality is great, it looks beautiful (especially the Dune color), the keyboard is great, trackpad is great, screen looks very good and the speakers even deliver a great sound. It's not a powerhouse as far as doing intensive tasks, but for day to day usage, writing, surfing the web, basic content creation tasks or even simple gaming, this laptop is a homerun. One last thing to note that is incredibly important is the battery life and standby time. This laptop battery lasts incredibly long and when you put it to sleep, the battery doesn't drain. I put the laptop to sleep around 7pm at 100% charge, went to bed and when I got up and around, turned the laptop on at about 7:30AM and it was at 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Laptop is exactly what I needed for remote work and school. Setup was a breeze straight from Best Buy, and the performance has been rock solid. The Copilot+ integration saves me time with quick access to tools and chat responses. The 512GB storage gives plenty of room for files, photos, and applications. It’s lightweight and easy to carry around campus or to meetings, yet powerful enough for demanding work tasks. Battery life easily lasts all day — no need to hunt for outlets constantly. Best Buy’s service was excellent too. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fantastic with a lovely sapphire coloe it replcates tge sleekness of a macbook. It had been working very well with fast speed ans grear memory. It even has tge photographic memory that remembers all you info in case you forget. The computer arrived in great condition and i reccomend pick up the computer in store so if theres any issues you can have it checked there immediatley

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing product low memory

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Surface Laptop Copilot+ PC (13.8”, Snapdragon X Plus, 7th Ed) and overall I’m impressed — it delivers on many of its promises. The build feels premium, the display is terrific (bright, sharp, with great color accuracy), the battery life is solid, and the inclusion of Windows AI features / Copilot+ has proven useful for productivity and everyday tasks. That said, there is one downside I’ve run into: the 16 GB of RAM sometimes feels a bit limiting. When I push the laptop — e.g. having several browser tabs open, doing light photo editing, or running a few utility apps in the background — the system occasionally shows lag or slower-than-ideal responsiveness. It isn’t a dealbreaker, but for heavier multitasking or more demanding workflows, more memory would make a noticeable difference. What I liked: • Strong performance for everyday use • Excellent battery life • Gorgeous screen and solid design • Good storage (512 GB) — plenty of room for files, apps, etc. What could be better: • Memory could be better — 16 GB feels tight for heavier multitasking or more resource-demanding apps • Occasionally, when pushed, there’s a bit of slowdown attributable to RAM constraints Overall: If your usage is moderate — web browsing, office-style productivity, media consumption, light creative work — this laptop offers a lot of value. But if you often run many apps at once, work with larger files, or want headroom for future needs, you might want to consider a version with more RAM (if available), or budget accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Laptop. It’s easy to move around and the color of the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College student who needs a lot of storage; perfect for completing assignments. Very sleek and light design so easily portable; touch screen was a huge must have. Battery life is a little below expectations but pleased overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grat for school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the fastest laptops I have ever used. Ideal for school. Very good performance, easy to use. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Windows Macbook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the SL7 13.8" with the Snapdragon X Plus chip and 16GB of ram for my mother. The fit and finish is excellent and the aluminum build feels like a Macbook. So far, I haven't found any software compatibility issues with the ARM chip. However, I do think these would be an even better value with AMD Zen 5 Strix Point chips. Battery life is advertised at ~ 20 hours, but in reality is closer to 8. The screen is very bright, but is glossy and reflective. The keyboard has plenty of travel and the haptic trackpad is excellent. Idle RAM utilization is sitting at around 70%, but that is mostly due to memory caching. Having said that, I think 24GB would be the sweet spot for the base 13.8" and 15" models. The online assistant price matched Micro Center and I was able to score it for even lower than the advertised sales price at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for 3 months now and I love it! Display is great, runs super fast, love the keyboard. The size is perfect, not too small but not too big. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs as it should. Easy setup and transfer. Quick with a clean design. Keyboard has a nice feel and materials appear to be quality. Charges quicky and holds a charge after hours of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel the Breeze!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, sexy and solid. It’s been a while since I’ve felt this good with my PC. Battery life is a dream, and design is excellent for both form and function. I am no longer anxious when facing my lap top: instead? I fully look forward to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Windows 11 Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Copilot Laptop, which integrates AI-driven features, is designed to enhance productivity and user experience. Here are some key points to consider when reviewing this device: Design and Build Quality • Sleek Design: The laptop typically features a modern and minimalist design, making it suitable for both professional and personal use. • Durability: Check the materials used in the build, as aluminum or magnesium alloy often indicate a more durable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice update

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit smaller than my previous version. The screen does not detach but I found that I hardly ever used that feature anyway. Love the color. Performs well. Learning to use Copilot more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touchscreen and battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a touchscreen laptop that also looked very nice and this laptop is definitely that. Sometimes I don’t want to use the mouse so having the touch screen is something I’m very used to. The look of it is so so nice, battery life is pretty prominent. I could use it all day and battery life would sustain it. I’ve had it for barely a month so I don’t know how it will be a year from now. I hope it’ll be worth the pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop! Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works well, is lightweight, and has very smooth design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned. It’s light weight, fast and so easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever Purchased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really I decided to purchase this laptop. Everything about it is perfect down to thr color and weight and how great it runs windows. Comparing it to what I used before a Macbook that always over heats and runs slow, the Microsoft Sufrace never over heats and runs so smooth

    I would recommend this to a friend