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Customer Ratings & Reviews

$1,049.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 214 reviews
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product it fulfills every need for a work environment

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Own 3 of this model, and they're buggy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a total of 3 of these identical laptops, all purchased within the last several months. In addition, we've been buying Microsoft Surface laptops for more than 10 years now for business. I was had very high expectations for this. The fit and finish is outstanding and it's overall a beautiful machine. The limitation is the non-Intel processor. I know these have a reputation for outstanding battery life and it seems "snappy", but it's definitely a bit buggy. All 3 of them will "stall" for several seconds, and then catch back up. Almost like it's thinking about something. Once it "finishes" it catches up and it's quick. Battery life is also excellent. I marked this a few stars down because I know it's an issue with this model, and I assume it's this processor because the half dozen other Surface's, with Intel processors, don't do this, so it's not specific to this physical computer.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hey Mikel, We value your input and thank you for sharing your experience with the Snapdragon processor. Your feedback is crucial to us, and we will ensure it is communicated to our team. snapdragon

  • Rated 5 out of 5 stars

    A NEW COMPUTER, OMG!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All looks good, just getting started, Need as a backup to aging computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ! I LOVE the color and the touch screen, I like how you can adjust the settings to your liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best quality on lap top's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good lap top has the best quality to work or school its bery nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop on itself is very good with thin bezels , and sceen quality is very nice , but it dose lag in high performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect!! It has all the necessary bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this a lot and my new fav after using iOS for over 10yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece of hardware paired with great software. Runs silky smooth and I’ve been nothing but impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is beyond perfect for me, a graduate student!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot laptop!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop arrived, was easy to setup! Runs smooth and cool to touch!!! Seems to run most things i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best student laptop for windows. Long battery life and snappy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works easily and is easy to open and close- nice screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It is amazing! My son loves how it can create characters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MIXROSOFT SURFACE LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for web based business. Loght weight and easy to carry from client to client. The second one i have owned!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer. still not enough ports.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. The only issue is face recognition. It has issues if the conditions aren't perfect. This never happened on my old computer. Other than that it is worth the money. Still not enough ports. tired of having to buy additional hardware for connection to monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The laptop works well at good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop at BB because the price was lower than at Cosco.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    College student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, easy to use. Great for college classes, and for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best product i ever bought. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft…YES!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me Surface is the best! I’ve had 4 of them and wouldn’t think of using anything else!

    I would recommend this to a friend