Customer Ratings & Reviews

The product was good with touch and feel. However, i had to return due to technical software issue. The laptop was restarting or stuck in reboot loop for a while.

This Microsoft Surface Laptop in sapphire is such a beautiful machine. The color grabs your attention from the moment you open the box. It's a sleek beauty. Thin and light making it so easy to port around. The 13.8" touch screen has a thin bezel allowing maximum viewing and is very responsive to touch. The charging cord is different from any I've used before. It is flat on the end and slides into place. I like it very much but wonder how hard it will be if I need to replace it. It's powerful and quick. The Snapdragon X Plus processor has no problem taking care of business. I haven't had any problem streaming videos or listening to music while playing Microsoft games in the background or using the Co-Creater in Paint, checking emails or chatting with family and friends. I'm still learning in Co-Creater, or the program is still learning me, maybe both? Describing what I want to create doesn't get me the exact results I'm looking for yet. But it is very helpful and the more I use it the better the results. I'm no expert, I just like creating so my experience is limited. I intend to use this to expand my experience. This is a powerful, sleek beauty of a machine. Quick and responsive. Different from any other I've used and I very much like and recommend it.

BEWARE, ARM processor means this laptop will not work with most (any?) printers. Our company has at least 10 surface laptops. While expensive, they simply work, and the docking stations are the best we've found. This most recent purchase looks identical to all the rest, but took forever for IT to try and set up, and we were unable to connect to any printers (networked or hardwired), making it useless it will need to be returned. DO NOT BUY IF YOU NEED TO PRINT!

I am going to lead this review by putting the summary up front. I am doing this because this is going to be a lengthy review and you shouldn’t have to scroll to the bottom to get it. This laptop is amazing. It’s everything I’ve wanted from a Windows thin and light, which you use to have to go with Mac to fulfil. It’s a very premium feeling laptop with an all-aluminum build, a high-resolution quality display with very minimal bezels. The speakers are front facing, being placed underneath the keyboard so you get that nice directional sound that you expect from a Mac. The Snapdragon-X Plus CPU is no slouch, it’s very snappy and more than performant enough for daily use stuff (such as web browsing, office, word, and even coding). This is the Netbook that we wanted 15+ years ago, and Microsoft finally delivered. It’s very powerful and has amazing battery life, in a tiny silent package. Sure, there are things that can be better, but I’ve yet to find the perfect laptop yet. So, if you’re looking for that MacBook Air like experience, but don’t want to deal with MacOS, this laptop is your answer, and I say that without reservation. That said, I’m going to go into more detail now. First let’s touch on Copilot+. In its current state, there really isn’t much to it. The features included now are Live Captions, Cocreator, Image Creator and Studio Effects. Two of these are somewhat useful. First there is Live Caption which does real-time translation local on your own machine, translating audio and video on the fly. This works Ok most the time, but I found it struggling sometimes with very fast Japanese audio. It does seem to lose focus at some points if you’re not on the window. I don’t know if that’s the technical reason or not (if the window is focused), but that’s when it seemed to happen the most. The second useful feature is Studio Effects, though the usefulness of this will depend on the software you are using. What studio effects allows you to do is apply filters to both your video and audio from your webcam. You can do varying degrees of blur, as well as filters on yourself (like eye focus on the camera). These work very well, and they run locally. Now with that said, a lot of the software we already use has these filters built in so how useful it is to you is really going to depend on what you’re using to chat. Cocreator and Image Creator are the two that I found least appealing. I messed around with both, and they do about the same as other image generators. The only major difference is that they run locally. I don’t see a practical use for these myself and I image most people will use these to toy around with. It could be fun for some, but for most I think it’s just going to come off as a gimmick. Finally, Microsoft has incorporated a Copilot button onto the keyboard. What I thought this key would do was launch an AI centric workspace where I could see all the tools that we have with AI and get suggestions on how we can use AI to accelerate our workflows but sadly it’s not that. What that button does is open a Copilot chat window, which is essentially just a browser tab opened to copilot. It has your previous chat histories in there and you use it just the same. It doesn’t run locally from what I can tell you so it’s about as useful as opening a browser. I do hope that if they are going to continue down this path of incorporating AI into Windows that we get that launchpad and more features to make it useful. This laptop comes equipped with a Snadragon-X Plus CPU with 10 cores / 10 threads and clocks to 3.42GHz with 16GB of RAM. This may not seem like much, but this is ARM, not x86 so they perform a bit differently per clock. This brings to light the first problem with these laptops, not every application you use on Windows will be compiled to support your CPU. Most of the time, this is not an issue though. Microsoft has made its own emulator called Prism that will convert your x86 applications on the fly to run on ARM. There is a slight performance penalty (ranging from 10-20% according to Microsoft), but not nearly as bad as previous attempts. In my day-to-day use case, I only ran into 2 situations where it actually caused a problem. First was monitoring software that simply wouldn’t install because it saw the laptop was ARM (not really the processors fault, was a design decision) and finally my Android Emulator I use for development. That one I had assumed would run well on this given Android and the laptop are built upon the same instruction set, but because it assumes I’m on x86, it wouldn’t launch. All my other programs worked just as well as they would have on an x86 machine. That said, I’m not a video editor, so I wasn’t able to test any of that. I wouldn’t want to attempt to use this laptop for heavy video editing anyways for reasons I’ll discuss later. With all this said, for my use cases (browsing, coding, Word/PowerPoint/Excel) this thing worked magnificently. So what is the performance like? Well in most cases very good. Cinebench 2024 MT 809 / ST 107 Cinebench R23 MT 9183 / ST 1111 Geekbench6 ST 2418 / MT12968 Speedometer – 24.6 Jetstream 2.2 – 290.82 All of those benchmarks with the exception of Cinebench R23 run native and perform rather well, especially compared to their x86 counterparts. Jetstream and Speedometer are browser-based benchmarks and all common browsers at this point have been ported to run on ARM. As you can see though, even when emulated performance in Cinebench R23 is pretty good and comparable to other mobile processors. The scores here are impressive, but the real surprise comes from the fact that all those benchmarks were conducted on battery. Unlike the x86 counterpart laptops, this laptop does not drop performance when unplugged (at least not more than a couple percent). So instead of dropping 40-60% of your performance because you can’t plug in, you get to enjoy the full performance of your laptop if your battery holds out. On that note, the battery life on this laptop is superb. By far better than any other Windows laptop I have used. I have been taking it to work with me, using it throughout the day for light coding, word and PowerPoint, and not plugging it in. I charge it overnight. So, I am getting a full days’ worth of use of out of it, without a cord. As stated above, the build quality on this is outstanding. It’s a solid aluminum chassis (mine is Sapphire blue, really nice looking). I do not know what type of keyboard is on this, but I can say that I really do enjoy typing on it. The trackpad is new on this Surface using a new magnetic design instead of the typical diving board. Its much sturdier feeling and handles multitouch very well. Coming from a Galaxy Book 3 Ultra, this keyboard and trackpad I feel are upgrades, even though I did thoroughly enjoy them on that laptop. For ports, we have 2 USB-C 4.0 ports on the left-hand side and 1 USB-A port. On the right side we have the Surface connector, which is magnetized for the charger or dock. I will say that I’m not a big fan of the charging cord and its magnetic nature as depending on the tension on the cord itself it could latch on wrong. It just doesn’t feel as premium as the rest of the laptop. The sound as mentioned above is nice, its forward-facing venting through the keyboard itself. The quality of the sound could be better, I felt the bass struggle a bit, but it’s a real thin 13.8in laptop, physics get a say here. The display is decent, coming in at 2304x1536 it has a high PPI (pixels per inch) making this a very sharp display. It supports HDR with an HDR600 rating. So far, the HDR works well, but Windows on the other hand has sloppy support, so its best to just turn it off for most things. I don’t have a method of testing color levels or brightness, but to my eyes it has decent colors and is plenty bright. The panel supports adaptive refresh rates, allowing the display to drop down as low as 24hz and up to 120hz as needed. This is a nice power saving feature that will further extend the battery life. I personally didn’t enjoy using it myself as I am very prone to noticing the fluctuations, so I turned it off and simply enjoyed the 120hz and the smooth motion. The bezels are nice and small on this, and unlike some laptops it doesn’t have a notch at the top of the webcam and microphone. Its also a touchscreen at the same time. I don't like smudges on my screen, so I didn't test it much. The only complaint I would have for this display is the lack of any sort of anti-reflective coating. It’s a gloss display so it reflects like a mirror if the display isn’t brighter than the ambient light. Not the best laptop to be used outdoors. Finally, I will touch on gaming. The first thing I want to keep in mind with this laptop is, its not made for gaming. This fact is amplified by the fact that the CPU is ARM and Qualcomm doesn’t have a history making Windows processors (at least not a strong one) so their GPU driver side isn’t as mature as others like Intel/Nvidia/AMD. Keeping that in mind I tried my hand at gaming with this only to give up on it. Even trying older games that this relatively weak GPU could handle, I would often be presented with game crashes. Even 2D games that I was sure would run fine on this I couldn’t get to run. This might change in the future with driver updates, but I wouldn’t hold my breath. These are not gaming laptops in the slightest and shouldn’t be considered for it. As my summary is at the top, I’ll leave off on a note. This is early in the life of ARM on windows where both parties (hardware and software) are taking it seriously. There is still work to be done, and that’s expected. But having said that, I am perfectly happy with this laptop. Already most of your day-to-day apps already run native on it, and more are coming. It only gets better from here and I look forward to where we go from here with Windows on ARM.

It’s interesting to note that the exterior design of Microsoft Surface laptops hasn’t changed much over the years. My wife’s 2019 Surface Book 2 looks nearly identical to this new Surface CoPilot+ laptop although the older laptop is a 2-1 design and so was a little thicker. Evidently, Microsoft wisely adheres to the principle that if it isn’t broken, don’t fix it. Even the keyboards have a similar look and feel. The differences naturally are found inside, with Microsoft charting a bold new course with neural processors designed and tuned to run newly released AI applications…the wave of the future. To make this laptop more affordable, Microsoft chose to use the lesser of the two Qualcomm processors (Snapdragon X Plus) in this latest line of Surface7th Edition CoPilot + laptops. With 16GB of RAM and a 512GB SSD, this laptop is still plenty fast and to prove it, I installed Adobe Photoshop 2024 and loading time was only a matter of just a few seconds…even faster than my gaming desktop. Similarly, components of Microsoft Office 365 Suite like Word, Excel, and Powerpoint also are lightning fast. The screen is bright with excellent contrast and the onboard Qualcomm graphics processor seems more than adequate for most computing needs. The development of the CoPilot+ series of laptops is of course to introduce artificial intelligence (AI) to computing. While it’s in its early stages, AI brings user-friendly options to enhance creativity and efficiency in daily computing needs. CoPilot+ brings simplicity to browsing and it’s been my experience that search results make sense and are easy to understand, complete with references. For creativity, AI has elevated Microsoft’s simple Paint app to new heights with its ability to create artwork (Image Creator) based on simple inputs and/or crude drawings (Cocreator). I could see where this might be handy for creating artwork for Powerpoint Presentations, for example. Windows Studio adds some nice features for video conferencing, such as blurred backgrounds, face-following, and lighting effects. While I wouldn’t designate this laptop as a gaming machine, Windows 11 has added Auto Super Resolution to improve and enhance game resolution and visual quality, taking advantage of the AI capabilities of the Snapdragon X series processor. What I liked… The laptop is lightweight yet rugged and the perfect size for ease of portability. Having a lighted keyboard is a must and the feel of the keys makes typing fast and easy. The screen looks great with crystal clarity and deep rich blacks, making photos look amazing. Battery life is excellent, and it comes with a proprietary charging cable, but Microsoft claims it can be charged through one of the two USB-C ports with a minimum 65W PD charger. A fully charged battery dropped to 80% when on for four hours, so getting all-day use should be no problem. Apparently, the Qualcomm electronics run cool as there are no fans or vents visible anywhere, making it completely quiet and nice to rest on your lap without the constant worry of blocking air vents, etc. and overheating. Setup after unboxing was a breeze and transferring everything from our old Surface laptop couldn’t have been simpler. Even our family version of Microsoft 365 loaded quickly, and Outlook email transferred without a hitch. Last but not least, I love the clean design of the all-metal case and sapphire blue looks amazing. What I disliked… Well, not much to say! The main concern with Surface laptops is that they are designed and configured with a specific set of components. It usually requires a technician to add RAM or change out an SSD, for example. Microsoft isn’t the only laptop manufacturer that does this, so just be sure when you buy a Surface laptop to get it configured correctly to meet your all your current and future computing needs right from the start. I sense things will only get better as the basis of AI in computing is just getting started and the Microsoft Surface CoPilot+ laptop is designed from the ground up to take advantage in this new era of computing now.

I have been using the Microsoft Surface Laptop – Copilot+ PC – 13.8" Touch-Screen – Snapdragon X Plus – 16GB Memory – 512GB SSD (7th Edition) for days now, and it is genuinely incredible and versatile. Here is why I am thrilled with this device: Copilot+ PCs: A New AI Era Begins The Copilot+ PC feature is revolutionary. Turning ideas from text prompts into generated artwork is seamless and fun. The ability to understand new languages instantly with Live Captions is a fantastic bonus. Powered by the Snapdragon X Elite processor with 45 trillion Operations Per Second of NPU power, this laptop has transformed how I create, find, and communicate. Get a Fresh Perspective with Windows 11 Windows 11 offers a rejuvenated Start menu and new ways to connect to my favorite people, news, games, and content. The interface feels natural and intuitive, making it a perfect platform for thinking, expressing, and creating. Stunning 13.8" PixelSense Flow Display The 13.8" PixelSense Flow display with a 2304 x 1536 resolution is brilliant and highly responsive. The thinnest bezels of any Surface laptop and a 120Hz refresh rate make for smoother motions and swift interactions. The visuals are sharp and vibrant, enhancing every task from work to play. Powerful Snapdragon X Plus Processor The new Snapdragon X Plus (10-core) processor unleashes unparalleled productivity in this ultra-portable laptop. The speed is impressive, and the battery life is extraordinary, lasting for days on a single charge. Exceptional Graphics with Qualcomm Adreno GPU The integrated Qualcomm Adreno GPU delivers top-notch graphics for presentations and entertainment. The visual experience is rich and immersive, making everything from video editing to gaming a joy. AI-enhanced Studio Camera The new HD 1080 Surface Studio Camera is paired with AI-powered Studio effects like automatic framing, keeping me and my family in focus even as we move around. This feature is perfect for video calls and online meetings. Perfect Typing Experience Typing on this laptop is a delight. The keystrokes are perfected for accuracy and swiftness, with optimal key travel that makes typing satisfying and efficient. Inclusive Touchpad The Surface Precision Haptic touchpad includes built-in features to support users with disabilities, including an adaptive touch mode. It is inclusive and enhances usability for everyone. All-Day Battery Life With up to 20 hours of battery life, this Surface Laptop keeps up with everything I need to do, wherever I need to be. It is reliable and efficient, perfect for a busy day. Versatile Ports The two USB-C 4 ports allow for on-the-go charging, fast data transfer, and support for up to three 4K monitors at 60Hz. This versatility makes it easy to create the ultimate desktop setup or stay connected on the move. Overall, the Microsoft Surface Laptop – Copilot+ PC is a fantastic device that meets all my needs with exceptional performance, stunning design, and innovative features. I highly recommend it to anyone looking for a versatile and powerful laptop.

I love this laptop. That's the most direct comment I can give. It's beautiful, well built and the blue color is very different in a good way. Display I like smaller screens so this 13" screen is perfect. The screen is bright and colors are vibrant. It's also 120Hz so it scrolls beautifully. They seemed to make the bezels smaller but still could use some trimming. It is a touchscreen so if that's important to you, this is the device. Ports This comes with a standard USB port as well as two USB C ports. It also has a headset port and, for some reason, an SD card port. With cloud storage it's hard to know why these are still needed. Performance I have always been a fan of ARM processors. They run without fans and don't have all the overhead of x86 processors. The battery life is supposed to be better and while this device battery is better than x86 processors I haven't seen it being the 10-12 hours that's advertised. Not having the Elite processor I really can't compare but the Plus processor is very fast and I haven't had it bog down at all. Finally standardizing on 16GB RAM is a nice plus as well. One thing to keep in mind is being an ARM processor, if you run an application that is not specifically built for ARM you need to use emulation. This is seamless since Microsoft included the ability to emulate apps. While it is seamless to use you can get some performance hit. I have used some video and picture apps that are not built for ARM and didn't see too much of a hit to be concerned. Copilot+ AI Now for Copilot+ AI features. My initial assessment is the five features included currently are very basic and really don't set this set of functionality any different than what is already available outside of Windows. The Cocreator function is a fun thing to play with but it will take some more refining to make it a valuable tool. Restyle images is really not more than a cool application with no real use. I tried to see how this feature would be used to make an impact and really didn't find much beyond curiosity. Image Creator is interesting and I spent more time using this than any other copilot feature. AI really does a good job of envisioning what you ask it to make. However in the overall value for Windows, this is the third image based feature and really doesn't make Windows more powerful. The other disappointment is most of these features require online access to use. If you don't have access to internet, these features will not work. I do think this is just the beginning for Microsoft in adding AI functionality to Windows and being prepared with a Copilot+ device will allow you to use these features when they come. Overall is a fantastic laptop and I highly recommend it,

I recently had the chance to get my hands on the new Copilot+ PC from Microsoft. I went with 13.8” surface laptop in sapphire. My first week with this new device has been positive, as this computer is an upgrade from a surface laptop I have from a few years ago, but I’m not quite sure that the future has arrived quite yet. The Copilot+ PC arrived in a small form factor sapphire box that matched the laptop inside. Other than the power supply, there’s nothing else in the easily recyclable box. For the power supply, I was pleased that the plug type to charge the PC did not change from my previous surface laptop, so now I have a back up / cord to keep in my bag. While the connect did not change, there is a minor difference on the power brick itself as the previous one had a USB port to charge another device. That port is no where to be found on the newer brick. In the grand scheme of things, it really doesn’t affect anything, but it is a negative change. After unboxing and unwrapping the new surface laptop, sapphire color is stunning and the slimness of this PC is amazing. It’s a beauty and is lightweight & ultraportable. A quick look around and you’ll notice a headphone jack, a USB-A, & two USB-C ports on the left side and only the connection for the power supply on the right side. On the first power-up, just like all tech these days, you'll have to go there some set up and the inevitable software update. As far as performance goes, this laptop is blazing fast. I’m probably not a power user but I have thrown a lot of different things at the Snapdragon X Plus processor & 16 GB of memory and not even a hint of slowdown or strain or even sound. The screen this PC has is the best I’ve seen on a surface to date. The display is high resolution and with a good refresh rate, streaming TV or cinema looks fantastic. The battery is really good. Microsoft quotes the battery life up to 20 hours, which is plenty of juice for this ultraportable machine. Its all the things you’d expect from a new PC these days. However, the copilot+ PC’s big draw is the AI functionality built directly into the machine. Microsoft says “a new AI era begins.” Copilot is literally built into the computer, with its own button on the keyboard. With a simple push of the copilot button, you can use copilot to answer questions, find information easily, or even generate images/artwork from simple text using the AI power built right into the laptop. There are some other neat tricks like some real time language translation, which sort of works like subtitles. I tried this out with some youtube videos and the live caption (as Microsoft calls it) does in fact work. It was interesting to compare what the live caption translated to versus the subtitles that are directly in youtube. The translation to English was slighty different between the two. It seemed like the meanings were the same, but the English was just a little different. I wonder which is more correct. There are also some AI capabilities built into the front Studio Camera. One of the features is automatic framing, which appears to behave like Apple’s center stage feature. It keeps you in the picture, even as you move around. You can also turn on a feature to make it appear as if you are making eye contact when you are reading something on the screen or otherwise not looking directly at the camera. While copilot has its own button and therefore is on out of the box, these other features are off by default and you have to find them in settings to take advantage. Microsoft calls this a new AI era. After a week, the Copilot+ PC is easily a great surface laptop, but it doesn’t feel quite revolutionary yet. The computer is truly a well built, beautiful product, that can complete all the tasks you require given the specs. Obviously, you won’t be able run AAA video games on the highest display settings since it wasn’t built for that type of performance but you’ll easily be able to use all the productivity and entertainment apps, all at the same time. Copilot is easier than ever to use and access, but it’s the access that feels new. The use feels similar to how it felt on my previous laptop. The live captioning seems cool and works well, but subtitles already exist on video. While you couldn’t go wrong by purchasing the latest and greatest Microsoft copilot+ PC’s, the era is just beginning and you probably have to temper the expectations a little bit. I'm not wowed quite yet, but I'm happy with this new surface laptop.

I purchased the laptop in April by May it was dead. Exchanged it for a new one. Thankfully, the exchange process with Best Buy was smooth. Ask me again in a month and I will let you know how the new one works.

Let’s delve into the details of the all-new Microsoft Surface Laptop 7 for 2024. Design and Unboxing: The unboxing experience is reminiscent of Apple products, featuring a paper pull tab and a touch of finesse. Inside the box, you’ll find the Surface Laptop 7, a 39-watt power adapter, and the accompanying cord. The Sapphire Blue 13.8-inch Surface Laptop 7 is simply gorgeous, and the packaging strikes a balance between simplicity and effectiveness. Display, Camera, and Setup: When you lift the lid, the laptop powers on automatically, similar to Apple laptops. Kudos to Microsoft for this thoughtful feature! The vibrant IPS 13.8-inch Pixel Sense Display boasts impressive specs: 120Hz maximum refresh rate 2304 x 1536 resolution with variable refresh rate Peak brightness up to 600 Nits Supports Dolby Vision and HDR. Windows Hello Authentication is handled by the 1080P front-facing camera, allowing you to log in swiftly. Performance and Hardware: The Qualcomm Snapdragon X Plus CPU, running at 3.34GHz, paired with Adreno 741 Graphics, ensures incredible performance with efficient power consumption. With 10 CPU cores, Snapdragon Elite NPU, and 16GB of LPDDR5X RAM running at 8443MHz, it’s a very capable machine. Audio from the OmniSonic Speakers with Dolby Atmos support is impressive, considering the laptop’s thin profile. Ports include a 3.5mm headphone microphone combo jack, 2 x USB-C, and 1 x USB-A 3.1. Plus, it can be charged via USB-C. Storage is provided by a Samsung 512GB Gen 4 NVMe SSD Drive for your favorite applications. WI-FI 7 is onboard to provide next-gen wireless connectivity. The keyboard features decent key travel with three levels of backlighting to round out the hardware. Software and Compatibility: Windows 11 Home runs seamlessly on the Snapdragon X processor, thanks to the Prizm translation layer. However, be aware that compatibility with certain software may be lacking initially. AI features show promise but are not fully developed yet. Gaming Considerations: Gamers should hold off for now due to limited compatibility. As compatibility improves, the Surface Laptop 7 with Snapdragon X Plus will become a highly recommended choice. Overall Impression: This laptop is a marvel, especially for productivity and creative tasks, with all-day battery life. Over time, it will likely become a flagship device sought after by professionals and creators alike. Keep an eye on the evolving AI features—they’ll make it an even better investment!

Rating this laptop proved to be somewhat challenging because there really is no way to separate the hardware from the operating system. (While I would love to be able to compare speed, RAM, resolution, and other similar statistics to competing products, the synergy between the hardware and OS is part of the selling features of the laptop. Therefore, I am looking at this laptop as a whole/complete package with hardware and software/operating system.) To begin, I really like the form factor and construction of this laptop. I have used numerous other laptops before and the build quality of this laptop matches that of more expensive competitor laptops. The aluminum body is solid and sturdy with a nice tactile feel to it. I have the blue model, which is very nice to look at as well. The laptop does have a little heft to it, but nothing crazy and the squared edges are comfortable when carrying it. The screen is beautiful with rich colors and adequate brightness. To take things up a notch, it is a touchscreen as well. (I am used to laptops without touchscreens.) What really impressed me, however, was the touchpad. I have yet to find a touchpad that I like on a Windows-based PC; that is, until now. The touchpad on this laptop is silky smooth, provides haptic feedback, and allows for tapping/clicking anywhere on the touchpad (including a right-click with two fingers). There are other gestures supported by the touchpad as well. Very well done. If I understand correctly, the CPU in this laptop uses ARM architecture (as opposed to the competing x86 architecture that has defined Intel chips forever), so I was curious as to how the usability experience would be. Without comparing side-to-side to another laptop, all I can say is that the laptop seems very fast and capable to me. Ultimately, I look at a laptop like this as a tool for using the Internet, maybe watching videos, and taking care of office-related tasks like checking email, checking social media feeds, and working in an office suite to create, view, and edit documents, spreadsheets, and presentations. In this respect, the Surface Laptop feels just as fast as other more expensive laptops I have used. I also really like the Windows "Hello" feature that recognizes my face and unlocks the computer based upon that biometric measure. (As opposed to using a fingerprint, the facial recognition is much more convenient as it does not require any physical intervention on my part. Just open up the laptop, click on the login screen, and it recognizes me and boots up to the OS. Nice.) Microsoft claims up to 20 hours of battery life with the unit. While I have not run a battery test to verify that claim, I am more concerned about having decent battery life to last a full day at work or on a four to five hour flight (plus some time sitting at the airport). Thus far, it appears as though the battery life on the unit is more than adequate for my needs when completing the relatively "simple" (non-processor-intensive) tasks that I mentioned above. I suppose playing games or processing video would take a toll on the battery, that is not how I use this laptop, so I did not evaluate it from that perspective. (Along those lines, I do not know how long it takes to process certain types of video projects or what the frame rate is for a game.) My particular unit has 16GB RAM and a 512GB SSD, which is a decent size for all those office tasks that I mentioned before. If I were using this laptop for gaming or video/photo work, however, I would want more storage than that. (I think the Surface tops out at 1TB? The laptop I currently use for processing video has 8TB of storage.) Speaking of battery life... The unit includes a separate power supply with a proprietary connection for charging the laptop that reminds me of a magnetic connection available on another series of laptops. The power supply is not very large, so it is convenient for traveling. It is my understanding that the laptop can also be charged through the USB-C ports (and I also saw options to buy a Thunderbolt 4 hub to also drive a couple 4K displays from the laptop [although this is not something I tested]). Given the form factor of the unit and the thin bezels around the screen, there is no manual shutter to occlude the 1080p camera, so those who are concerned about that sort of thing may be a bit disappointed. (I was also surprised that the camera was 1080p and not a higher resolution.) As I have not used this laptop for teleconferencing, however, I really cannot say how good the camera is. (The camera is supposed to follow you around to keep you in the center of the frame when using the laptop for videoconferencing.) Lastly, this laptop incorporates Microsoft's "Copilot+" features, which is their integration of AI technology into the operating system. Some of the things that the AI can do is generate automatic captions for video (and translate to different languages), generate illustrations from sketches, an help with writing (similar to other AI platforms). Personally, I am not that creative and I also enjoy writing without relying on AI features, so I really have not used the Copilot+ features that much to fairly evaluate them for this review. As that technology continues to advance, however, I can only imagine the other tasks AI will be able to perform in the years to come (and this laptop appears to be well-positioned to take advantage of those features). So, are you looking for a Windows-based PC that can accommodate your business and recreational tasks while traveling without having to worry about finding an outlet? This unit definitely seems to fit that bill in a package that is compact and attractive. While I have been using non-Windows-based laptops for years, this is the first laptop offering I found that could possibly convince me to switch back to using Windows again.

Computer is great for commuting. Touch screen is very useful great battery

The high quality of this laptop can be seen as soon as take it out of the box. It seems heavy for the size, but not enough to be too hefty. The entire case has a smooth metallic feel. The sapphire blue color is light and looks great with out standing out too much. It is super thin and the screen hinge is a little stiff and gives it a quality feel that should last a long time. Microsoft took care of providing the same quality to their branded laptop as their feature filled Windows 11 operating system. Startup is fast and the 13.6 inch screen is gorgeous and has a vibrant glossy look. The front facing camera can be be seen and works well in utilizing Hello for facial recognition logins. It supports HDR and the native resolution is 2304 X 1536. The screen adjusts very well to be clearly seen in high and low light conditions. The technical specifications are sufficient to handle all your productive needs. The Snapdragon processor has 10 cores and has an exclusive NPU (Neutral Processing Unit) for handling AI (Artificial Intelligence) tasks. There are 16GB of RAM and decently sized 512GB solid state drive. OneDrive can handle storing all your large files safely in the Cloud. CoPilot is included on all Windows 11 machines running Windows 11. CoPilot+ laptops take this to new level by building the processing around running CoPilot AI. The Snapdragon processor runs on a 64-bit ARM based processor. The positive is that this runs CoPilot queries very well. The negative is that many older software and internet security programs do not support ARM processors yet. This is a common occurrence with new technology but you may want too keep this in mind that some of your current software may not be supported yet. An example, is my current internet security software gave an error that it must run on Windows when installing. However, if you do a search you will find there are many top security software suites that currently support ARM. Now to the bread and butter of this laptop. CoPilot is an awesome new technology. You can use it totally free or for a $20 per month subscription you can tap into all its features and full power. The free version allows you to do query searches, similar to Google, Bing, etc. CoPilot+ allows the power of AI to enhance emails in Outlook and documents in all your Microsoft suite applications (Work, Excel, etc.). Keep in mind that the premium subscription is for CoPilot+ only and you will need a separate O365 subscription to take full advantage of all the features. You can type in CoPilot to create an image, with specific parameters, and it does a surprisingly great job of creating the requested image. It looks like Microsoft has also put in safe guards to keep students from using AI to create their school work. I asked CoPilot to create a 1000 work essay on the effects of climate change and it would not create the actual essay, but gave very useful bullet statements in creating the document. I highly recommend this product if you need a quality, portable and powerful PC for productivity on the go. The powerful efficient new processor and CoPilot+ will keep this laptop running the latest AI innovations for a long period of time.

Windows machines finally have a win on the ARM platform, I charged this laptop once when it arrived, and I was setting it up, and haven't needed to charge it yet. I'm not stress testing and benchmarking it, there are enough people you can find doing all of that, I am just using it like a regular, average get things done laptop. Email, writing, browsing, light games, and goofing off. So far it's been a smooth ride. Windows on arm still isn't 100% Arm compiled it looks like, but the Prism compatibility layer that translates x86 to Arm64 seems to be putting in the work for the parts of the OS that aren't native, and the majority of programs you will likely be installing as well. Games being the sticking point I can see being a problem for now, both because of the relatively anemic onboard graphics power, and the troubles of trying to run more complicated stuff like graphic intensive games through prism, big sticking points in that front you can see in some YouTube videos, it seems a lot of anti-cheat enabled games either fail or refuse to launch. The hardware and general fit and finish are really good here though. There is basically zero deck flex on the keyboard making for a solid typing experience as far as laptop keyboards go. The trackpad is nice and big, and haptic, has all the multi finger gesture fun you expect on modern touch pads, and a nice setting to set a corner of it to be 'right click' dedicated so you dont always have to 2 finger click for a right click, making it a little more accurate. The haptics on it are strong enough that it feels like a nice satisfying little click is happening. It's a little light on ports and would really benefit from a micro sd card slot, but the available full sized usb and 2 usb c ports are enough in most cases. The screen is nice and bright but has a non standard resolution that might make it a little hard to get a perfect wallpaper for it, just little 1st world problems that don't really affect anything. The hardware is not the only thing that this new breed of "Copilot+ PC" machines are trying to sell themselves on. and unfortunately, I think it needs more time to cook, and Microsoft needs to dedicate more time into fleshing out the on-device capabilities. It's nice marketing that the onboard NPU is 45 TOPS of performance, but that doesn't really mean anything to the average person. Copilot is an always online service and remains an always online service on these new Copilot+ PCs as well weather any of their workload can be done locally is irrelevant if it will not even try when it doesn't have an internet connection in the first place. While connected to the internet it feels no different than the copilot beta that's been available on windows this past year. You can ask it questions, it has integration with the web browser for additional context etc, I used it to help me better write out a resume, and a few emails that I wasn't really sure on the best way to phrase things, and that's really helpful. But It's far from the game changing future of PC's the marketing would suggest. I think the Co Creator in Paint is a cute feature, but paint is quite possibly the worst thing in the world for doing any kind of graphic design and it's only recently gotten the ability to handle 'layers' and still immediately rasterizes text so you can't edit things in it well, but I guess if you just want to play around, the image generation can be interesting. I have experience with AI image generation models and the gamut of settings and tweaks that can be done to adjust their output, and this doesn't really have anything more than a slider for how 'creative' you want it to be, and I think that's just how firm it sticks to your prompt or not. but I don't know what's really going on under the hood there beyond that. As much as a selling point, they are pushing all of the AI features to be, I don't recommend buying one of these on that. I do think that the hardware is good enough to warrant picking this over an intel/amd option if you aren't looking for a gaming machine. It's light, sleek the Sapphire and Dune colors both look amazing if you want something other than Silver or Black. In the end, I give it a solid 4 out of 5, amazing hardware, but I feel like if you're going to really push for on device processing of the AI features, you need to make those features accessible for offline use, even if it is using smaller models and may not be quite as fully featured as the connected resources allow. I hope they continue to improve on what they have, and I hope they take public feedback seriously as they shape the services and features going forward. Till then, I'm happy to let the features cook a little longer till they are done and ready.

The Microsoft Surface Copilot+ laptop might be the best answer to the question "Why should I buy a new PC?" even without considering the AI hardware enhancements. I'm writing this from the new 13.8" Surface Copilot+ Laptop for Business, Snapdragon Plus processor, 16gb ram, 512gb ssd. It seems about as fast as or maybe a little faster than my previous I7 (gen 14) laptop, and some quick benchmarking seems to bear that out. The battery life is fantastic! I've been using it for a little over five hours of active use (email, web, excel, word, and a couple compiles) and the battery is at 63%. It is really living up to the all day computer moniker. And there are no vent holes and no fan noise; it's totally quiet! Solid build, nice chiclet keyboard with good feel, awesome high res (2304x1536) touch screen, and charging by either Surface Connect or USB-C port. I've had no problem with Windows apps compatiblity so far. The most hyped part of the Copilot+ PCs is the built in AI NPU (neural processing unit). This effectively does the AI processing on the PC instead of sending it to the cloud. This has the obvious advantage that your data, queries, and results aren't sent to the cloud; they stay local. There are very few programs that take advantage of it yet, and most feel like demonstrations. The two I found really useful were LiveCaptions and Webcam effects. The Copilot app doesn't use the local NPU yet, but I would guess that will change soon. All in all, an exceptionally capable, quiet, well built laptop with awesome battery life and a stellar display. Add in to that a capable NPU and the promise of local AI processing, the Surface Copilot+ Laptop is well worth your consideration.

Wow! I have to say that I have always appreciated the Microsoft Surface line for its style and form-factors, but have always been a little 'meh' about the innards. This time, Microsoft hit on all cylinders. Not only is this a solid and nice looking laptop, but the new ARM architecture and the POTENTIAL of the Copilot+ system really make this a powerful system for pretty much anyone (with the exception of graphics creatives and gamers), but especially for students. I am really impressed with the power that we are seeing from these new ARM chips, especially when you factor in the battery sipping specs. I have been working on this laptop for almost a week now, doing all sorts of test and a lot of Copilot testing and still have not had to recharge it from its initial fill up. Now granted, I was not doing any of the 'usual-suspects' for battery drain (that is: gaming and photo/video/audio encoding), but that is mainly because there aren't any 'big-name' pieces of software out yet for the Windows-ARM environment. Still, this really isn't intended to be that kind of platform in the first place. Once we see some inroads with GPUs in this sphere, THEN we can talk about real horsepower and battery sipping ability. It has been a joy using the laptop over the last few days. The screen is beautiful and bright. The keyboard is pleasant to type on, and the trackpad is large and responsive. I don't touch my screens so I can't speak to that (I hate fingerprints on my laptops), but I have always been a fan of the 3:2 aspect ratio on laptops and I'm glad that Microsoft is sticking to its guns on this and leading the way. I've also been really lucky over the years and have never really had to have any work done physically on any of my laptops (software is another issue altogether), but from what I understand from other reviewers, is that the Surface is relatively easy to fix which should translate to a longer useful life and/or cheaper repairs if needed. My only gripe with the physical features of the Surface Laptop is with Microsoft continuing to use its own proprietary charge port. I am less frustrated with this since you CAN use USB-C to charge your laptop but it's more the principle of the matter. The power brick is relatively tiny and light (as to be expected with something that only cranks out 39W), but there is ZERO reason why it is not just a simple USB-C brick and a nice cable to go along with it. Just sayin'. Getting back to the good stuff. What has REALLY been fun over the last few days or so has been playing with Copilot+. I've never really had any need to use any of the AI platforms previously, and to tell the truth I didn't think I ever really would, but after just a bit of work with Copilot in both office apps and as a stand-alone, I think the POTENTIAL for Copilot is absolutely crazy. It's fun to play around with writing prompts and see where they lead. This will actually be a pretty cool tool to use for my writing, especially with character development. It has also been good to help me identify tropes that I may be leaning on a bit too much. I put in a few sci-fi story ideas and let Copilot run with them, and quite a few of those tropes kept popping up (hence them being tropes), but it becomes glaring once you see them in several different story ideas. While I can also see how this can make someone pretty lazy with their work, for me it frees up some brain cycles for me work on plot and dialogue and less on the peripheral characters. My biggest gripe with Copilot+ though, is the content restrictions. I completely understand the AI not wanting to generate material that is sexual, hateful, defamatory (though really, it ought to do it if asked, or there should be a setting to do the processing locally if the issue is using Microsoft servers for the work), but some rather anodyne requests were met with statements from Copilot that said that it could not do that and encouraged me to generate that material on my own. Again, we are still in the early stages of the 'AI Revolution', but I think we could use a bit more 'Wild West' and a little less 'Corporate Boardroom'. As a former educator, this platform really excites me and scares me a bit. It excites me to think about the ideas and content that students could produce with such a powerful platform, but then the teacher in me worries about how I could ever separate the student from the AI with the current tools available. Fortunately, I'm retired and that is no longer my problem, and so I can just be excited to see what my rather gifted nephew is going to churn out with this laptop once I give it to him next month for his birthday. Microsoft has really hit it out of the park with this generation of Surface devices, and I think you are getting a really high-quality laptop with tons of power and phenomenal battery life for a really good price. If you are looking for a solid laptop that is light, powerful, beautiful, and in the Windows ecosystem, then the Surface Laptop with Copilot+ is a no-brainer. It

This laptop is an absolute joy to use for about every task I’ve thrown at it. It is lightweight, fast, sturdy feeling, has a good keyboard and touchpad, and is quick with everyday tasks that include web browsing, productivity stuff, and photo editing. It’s very good camera and AI features make it a wonderful WFH machine, and the AI features can translate for you as well as run real time filters on your video. Gaming is limited right now, but I’m sure it will improve very soon as more devs port their apps to run ARM native or get ported over from mobile where they are already running on ARM. If you’re considering this laptop, go ahead, it’s a great value! Packaging is wonderful. Everything can be put in the recycling as far as I can tell, even the cord wraps are paper. Excellent. The Surface 7’s build feels rock solid, full aluminum chassis, very subtle branding on the lid, not a single RGB decoration to be found. The backlit keyboard is comfortable and easy to type on. The aluminum has a good feel, I prefer the keyboard 100% more than my ***Book Pro. It has two USB-C ports, a USB-A port, and a headphone jack on the left side, while the right side hosts the Surface power adapter port, which can also be used for Microsoft’s proprietary docks and port replicators that will power the laptop and add the ports with just one plug. This machine straddles the past and future by also offering current standard USB-C with PD and DP, so you can use a third-party dock to get the same functionality, super flexible! Wifi 7 is a notable feature to have on your computer going forward, it’s the new standard in Wi-Fi and the Surface’s Wi-Fi/Bluetooth chip works great on Wi-Fi 6 and Wi-Fi 7 networks. I used Bluetooth for connecting a keyboard, controller and headset and did not have any problems. I think the Copilot+ features that are enabled on these new machines are limited right now just to a few “demonstration” features in Windows. The possibilities are wide open. Hopefully developers going forward can leverage the NPU to do some really cool stuff soon. Even beyond the Copilot+ features and all of the future promise, this is a very well sorted computer. I really enjoy the lack of OEM junk hanging out in every corner of the machine. I can use all the power the computer offers because it does not have to continually run the unstable system resource drains that are on almost every OEM machine. This computer has a big advantage that it does not run the background tasks that OEMs run, so it will almost always be faster than other machines with the same specs. I’ve gotten great battery life on this machine, more than enough for my needs. The Surface Laptop 7 13.8” Copilot+ is arguably the best everyday laptop you can buy right now, and it’s only going to get better. Folks may balk at the price, it’s a good value. Recommended.

On a surface level, this is a really good laptop. The hardware construction is great, and it feels nice to the touch. It's not horribly heavy, and it doesn't feel flimsy. The face unlock is reliable, and the screen is amazing - it's crisp and clear, and the brightness can go up so high it actually hurts to look at. It also works flawlessly for all of your basic tasks, such as YouTube or word processing. The battery life is decent, and despite being an ARM64 processor it can run standard X86-64 apps just fine. Here's where it starts to fall apart. First off, the battery life doesn't feel like it's up to where they promised it to be. I've also noticed that it drains alarmingly much while sleeping - I left it sleeping for a day and it lost half of the battery charge. Second, despite all the fanfare about how while this machine isn't for gaming it is capable of it, it's really... sad. Even with the Windows update that says it introduces support for a lot of anti-cheat software, I haven't had any luck getting any games that use anti-cheat to actually run. A lot of newer games just crash immediately, and some older games will run great for a bit then freeze the whole computer. Indie games at least run great, as well as Borderlands 3. The big marketing feature about this laptop was that it was able to run AI. For instance, certain AI features of Photoshop (like background replacers) can run on the device rather than in the cloud, which saves on both time and bandwidth. Having this ability is nice. However, having the hardware there doesn't really save AI that's not that great. I was really excited, for instance, to try out the Live Captions - being able to watch videos that aren't in English and don't have subtitles sounded lovely. Unfortunately, it wasn't very good. The translation quality felt pretty bad. It was like Google Translate - I could get the memo, but it took some figuring out errors and I'm certain some stuff was lost along the way. Windows Studio Effects and Cocreator worked... fine? Cocreator was decently quick, too. I'm not *super* impressed with them, but I'm not really the target audience for them. They don't seem *bad*, at least, which is nice since I didn't really have a great experience with Live Captions. (For what it's worth, I will say as far as Cocreator goes, that I'm genuinely glad that this laptop comes with a USB-A port instead of just USB-C ports. A lot of drawing tablets use USB-A cables. Making sketches for Cocreator to work off of was a lot more enjoyable when I was able to use my drawing tablet than when I was trying to use a trackpad or a mouse.) The AI component that really shone was Automatic Super Resolution. Remember what I said about Borderlands 3 running? At times it looked a little rough (especially text), but it always ran smoothly after loading was done. It ran *surprisingly* smoothly. It actually reminds me of the early Arc graphics drivers - they were really rough, and only a few games worked right on them, but the ones that did work right worked great. So, I suppose that Auto SR actually gave me faith that this will improve as time goes on, and lightweight gaming laptops powered by Qualcomm will actually be a viable gaming platform for casual titles. Maybe even this one, if Qualcomm does enough work on their drivers and Microsoft keeps improving Auto SR compatibility as well as the X86 emulation. I would *love* to play Destiny 2 on this thing in between classes or on my lunch break. Overall, I really like this laptop. It's a genuinely good computer. However, it feels like it was released to the public a little too quickly. Most of the AI is okay at best, and the AI that is genuinely good is hampered by the fact that a lot of games are incompatible with the system. (Though admittedly, I do think a professional could get more mileage out of Cocreator than an amateur like me.) While I do have faith that the AI pertaining to gaming will improve with time, I do think that maybe it would have benefited with Microsoft waiting a few more weeks to release this thing. I would *cautiously* recommend it, just for being a good machine in general, but I would say to temper your expectations, as it has the "new technology" issue of a bunch of problems that need ironing out.

I like it the color its very nices also the brand also