Customer Ratings & Reviews

Great laptop at a great price. Lightweight. And I anticipate this will last for many years.

Great product!! Exactly what I was looking for!!!

So far so good. Hopefully this works out better than my HP I had to return

Not a bad device if you understand its limitations going in. Unfortunately running on Snapdragon and emulating Windows 11 is vital information that is make or break for businesses working on Windows based software development. Had to return it due to these limitations.

This Surface laptop is the perfect laptop for browsing and general use laptop. It's light, looks great, is lightning fast and has a touch screen too. If you're looking for a laptop that can easily fit in a bag and work for surfing the web, this is it. The build quality is great, the metal shell feels great, it's super thing and the keyboard has pretty good travel. I thought the small size would be awkward at first, but I was surprised how good it felt to use. The screen looks sharp and crisp and is easy to see in daylight. It charges via USB C, so finding a charger will always be easy. The trackpad is super smooth and easy to use, with solid clicks for ease of use. Battery life seems great too. So far, I'm getting a full day's use while using it only lightly. Overall, this is a great laptop at the price, and given its made by Microsoft, you know it works well with Windows and doesn't include all the bloatware you normally get on a laptop. Very highly recommend checking this one out if you are in the market.

Not impressed at all. Its so not what i thought it was ... my omnibook is way thinner and sleek... this thing was a brick

Less than 3 months out, I had to buy a Belkin USB-C to USB 3.0 Adapter to replace factory installed port. Yes, it's covered by factory warranty, but I would've waited 2-3 weeks w/o laptop.

Overall this is a pretty nice laptop. The build quality if top notch and solid feeling in the hand. The total aluminum construction has a nice feel. It doesn't feel "half baked" like a lot of other machines at this price point and category. When in the hand there is no flex like you find in a lot of other laptops. It's small, but in a good way. This is especially notable when I throw it in my backpack without feeling like I'm "lugging" it around. This is my first Windows machine running the Snapdragon processor and I have to admit I'm fairly impressed. It has a snappy feel when using and when I'm running various applications I notice no lag from any x86 emulation. I Typically run the usual Microsoft Office software with some web browsing thrown in ad it doesn't break a sweat. When watching videos or listening to music both the picture and sound are excellent. The screen gets plenty bright and the speaker get loud with no distortion. The keyboard, while on the smallish side, feels good with just the right amount of key travel. The touch screen is nice but feels more like an after thought add-on than anything useful. Battery life is outstanding last almost two days of typical use before needing me to plug it in to recharge. This is my typical use so YMMV. Overall I feel Microsoft has a solid winner here.

The laptop is not even 60 days old, and there are pink lines all over the edges of the display screen, especially showing up on darker screens. The tech support said it is probably the LCD. I just sent it out for repair, but I am now rethinking that I should have returned it. Very disappointed in this product. It was not dropped or damaged in any way.

This laptop is by far the best I have owned, even better than my Macbook Air M3. The Snapdragon processor is very fast and delivers amazing battery life. I love that it wakes from sleep almost instantly! Very similar to a Macbook Air in terms of how it feels and looks from the outside, but the slight wedge shape is much more comfortable to type on. Also, not having the notch in the screen is a huge benefit as it is less distracting in my opinion. So far, all programs have worked flawlessly, including being able to use an external optical drive (something that I could not get to work on Mac). The screen is very bright and the 120hz refresh rate makes things smooth as butter. The haptic trackpad is very precise and scrolling is comfortable. Had no issues connecting this to an external Dell dock and just having it work without issues. Even though I don't use the touchscreen very often, it is a great benefit when you are using this on a cramped airplane tray table or sitting in bed. Having a traditional USB-A port makes it convenient when on the go and not having to bring a dongle or purchase new USB-C cables for everything. The only downside about ultra -thin laptops in general is that they can be more delicate than ones built to be abused. Additional care is needed when setting it down or making sure nothing drops on the lid since the screen bezels are extremely thin and there is not much room for error when it comes to a fall off the couch or getting squished in a laptop bag.

Just when I didn’t think a laptop could impress, this really shakes things up. I’ve been a laptop user since the days of the suitcase portable. The evolution of design and function has been something to admire. After purchasing this laptop, I was amazed by the revolutionary leap it is. The build quality is evident immediately. Solid construction with no cheap materials. It feels solid and ready to work. Yet it’s lightweight at just under 3 lbs. Initial setup was simple and it included creating biometric login security like facial recognition, fingerprint or PIN. Once setup is complete, I loaded some of my favorite apps on it. I found the touchpad and touch screen to be very responsive. The quality of the screen display was a feast for the eyes, and sound quality was a feast for my ears. The studio quality camera and microphone brought to life video chats. It boasts AI enhancement for that, and it does seem to make a difference. I’ve used it to watch streaming video, and found the video to be outstanding. It was only after a few days of using it, did I realize I hadn’t been tethered to a charger. It claims a 23 hour battery life on videos, and I can honestly believe that. I just begun to explore the AI capabilities, and with it built into the core of the system it’s always ready to assist. I can’t wait to work on my photos with it. Overall this showcases what a Windows laptop can be. Capable and fast, lightweight, and smart to use.

Love my Microsoft Surface Laptop for starters in the way it was able update and to transfer all my information, emails,Google Chrome from my Dell All-in One desktop to the Surface so seamlessly. The Windows Hello is secure with a quick log in is awesome without having to enter a password. The Microsoft Surface Touch Screen works like a breeze and is very snappy and responsive to web surfing. The Recall feature makes it convenient to go back to where you left off. Just click on Recall Preview and it will pop up your last web sites for you to click through and prompt you to jump back into viewing. It takes time to get use to in creating duplicate pages in Recall review. The Microsoft Surface Laptop has an amazing display resolution of 1920x1280 with a refresh rate of 60 Hz which makes for beautiful brightness from the 13" Touch Screen. The Microsoft Surface is great size for using in bedroom for quick researching with Copilot three options that include quick response, think deeper and deep research with its AI Companion for just about anything you need to know, create or learn. Battery life is great and steady when you can surf and stream as much as you like all day. I like the fact that I can permanently remove my photos with sending them to the recycle bin. I will be getting much use out of my Microsoft Surface Laptop 13' with its powerful performance and battery life and in navigating the AI era of technology.

The new Surface Laptop is an absolute dream, and is my new companion everywhere I go! It has all day battery life, a beautiful screen, is super lightweight, and does everything I need a laptop to do and then some! One of my favorite things to use the Microsoft Surface Laptop for is watching movies and TV Shows. The screen is absolutely stunning, and is the perfect size to slip in a backpack and take to work to use on lunch breaks! The sound is great as well, and really compliments the screen making this an entertainment powerhouse. This device doesn't stop there, it also has an amazing build quality that is equally impressive! This is a premium device, and it is definitely built to last. I have also had a great experience using this laptop for web browsing, working on some spreadsheets, and even some video calls for work! Multi-tasking all of these apps has also worked very well, and has not affected performance at all which just adds to the amazing user experience the Surface Laptop offers. If you need a laptop that is portable, and checks all the boxes then look no further!

This is an excellent laptop with amazing battery life! I run trivia games some evenings and am using it for several hours unplugged, and even after that it typically has about 90% of the battery remaining. Display - Excellent. It's a bit odd to have a more old-fashioned aspect ratio rather than the standard widescreen, but it works well for displaying documents, particularly side-by-side. This also means that it doesn't work well with some games which are locked to more of a standard widescreen ratio. Image quality is excellent. I typically am using this computer plugged into a docking station with 2x 1440p and 1x 1080p monitors connected, and it has no problem at all powering all of these. Design - A nice, modern design that takes a fair number of cues from Apple. It's a premium feeling device in all aspects. The only point that is a bit odd to my mind is that it can be hard to tell which side is the top when it's closed. Not a big deal. AI - If you use CoPilot a lot, this will be good for you. There is a dedicated key on the keyboard to bring it up for a search or a command. I'm not big on AI. At a recent conference, someone made the comment, "Everyone expects AI to fly the plane. We're still looking for the appropriate bike for it to ride." That really sums it up. Feel free to use a dedicated key to get questionable responses to your queries.

This 13" Surface laptop features a 13" touch screen, a Snapdragon X+ processor, 16GB ram and 256 GB Hard Drive. This laptop incorporates Copilot+, a conversational artificial intelligence assistant that is designed to help with all Microsoft applications, general knowledge questions as well as creative endeavors. The touchscreen has a 1920 x 1280 resolution. The screen offers bright, clear and detailed views of all I have done including text, photo editing and video viewing. The touch screen is quite responsive. The touchpad is the most responsive one I have used on a PC. The computer has 2 USB C ports on one side and 1 USB A port plus an audio mini plug jack on the other. Charging is through either of the USB C ports. The included USB C charger is rated at 45 watts for quick charging. I have found Copilot+ a quick and useful source for answers to even the most random questions and quite a bit of fun when asked to create fanciful images. The Copilot + is a constant helper when surfing with Edge. The Snapdragon chip offers on chip artificial intelligence capability which in most cases has responded much faster than the other AI programs I have used. The Snapdragon offers great battery life. I have noticed some minor lagging or short screen freezes that I wonder if are attributable to the chip. Overall the performance has been great and other than the occasional lag I see no observable differences between this chip and other PC chips I have used. There are a couple of Windows based inconveniences: first; there were a significant number of update downloads (OK, this is stated on the box so no surprise); Second; Windows automatically places links to everything in my cloud account on the Home Screen which takes up about half of the screen; Third; The photos app recognizes my camera when connected with USB but doesn't find the files and can't download the photos (same on other PC's), I wish there was an SD card slot and lastly the MSN landing page when browsing on Edge is the worst kind of clickbait page. None of these are deal breakers but for me a source of minor but constant irritation across all of my Microsoft devices. I do like this computer and find it a step forward in PC hardware.

Amazing laptop for college- great battery life, display, and very fast overall.

Very good computer, touch screen helps a lot with this