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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 210 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the Surface Laptop for its portability, excellent battery life, and great build quality. The device also receives positive feedback for its processor speed and responsive touchscreen. The only concern mentioned by customers is the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 210 reviews
  • Pros mentioned:
    Portability
    Cons mentioned:
    Port selection

    Rated 5 out of 5 stars

    Very light for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very light especialy for travel. The screen is crisp and clear. The keyboard feels easy on my fingers. I'm yet to use it for Netflix. One thing I miss is 2 USB port

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Love it, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop in terms of size, ease of use, and overall performance. However, the unretractable screen for full-on touchscreen use and optional views are what keep this device from receiving 5 stars from me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very good and has a touch screen, i didn’t even know it had one

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Compact and fast processor!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having a Microsoft and I fell completely in love with it. Fast, amazing screen, light weighted, and compact. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top build quality, top battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has excellent battery life, and excellent screen, and incredible build quality. I'm not sure how for the price it feels as solid as it does. Truly the Apple Macbook of Windows laptops. Originally we got this for $900 but got a price match later down to $650 which was excellent. At $650 I couldn't recommend this device more. Even with hours of daily use, this device can last like a week without charging. When putting it to sleep, it isn't dead the next day like every other Windows laptop I've ever had. It sips power, but is still capable of being powerful. Have not had any issues with applications running on it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Snappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little laptop at a good price. My wife uses for it for pretty straight forward user type stuff, browsing, office, printing, etc, no issues with the proc and compatibility. Nice and light, easy to travel with but still very solid feeling. Great platform

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Just what I was looking for.It had great display and easy for me to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very fast and compact. Excellent battery life and great chose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with ease of use and love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated a lot before making this purchase, but now I'm very satisfied. Good battery life, excellent speed for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great; is very fast and have had no issues; good battery life too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Size is a good fit. I'm able to use it for work (reviewing medical records, CT, MRI and XRs). Not heavy at all. Extremely quiet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Surface is for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for everything. Display -10 on 10 Battery - 10 on 10 Performance 10 on 10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for home office and eady to take on trips works great for even novices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working very good! Very thin and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    PC's answer to Macbook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly built and fast, long battery life ad looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Microsoft copilot. Great laptop for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my granddaughter for college. She asked for the Microsoft copilot because of the AI features and the flexibility of a touchscreen. It is fast and intuitive. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Microsoft Surface for many years. I love my new one it was a early christmas gift. I am retired from the legal field. This has been a life saver for me and has performed beyond expectation. I still have my Microsoft Surface that i purchased in 2019 as well it is still working like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast laptop!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but heavy. Very fast though. Would still recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and compact look great and is fast. I love it and ingot it at a good price

    I would recommend this to a friend