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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.8 out of 5 stars with 208 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers recognize the Surface Laptop as a highly portable device with outstanding battery life and top-notch build quality. The touchscreen and color options are also well-received. While the laptop generally offers snappy performance, some users have reported occasional lag due to the Copilot feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 208 reviews
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this over an iPad Air. Does everything I wanted and more with the windows iOS I can do the things that weren’t available on the iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop Copilot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for business employees and students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing performance, no matter for what purpose i am using the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Form and Function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quick response time. Overall, nice visual aesthetics, good battery life and copilot increases the intuiveness of productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact. Stylish. Easily carry around. Arrived in perfect condition and shipped fast. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I like my new Surface laptop - it is light and easy to use! The transfer from my old Surface was easy with the help of the Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed an upgrade from my last one. It’s a tiny bigger than my last one but very clear and buttons are better. Since I already had an account, it was super easy to set up. Love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop - takes a bit to set up though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Took a bit to set up which surprised me as I had just bought a new Asus and that set itself up. Otherwise good quality, nice looking and efficient. I had a surface pro 2 in 1 and loved that. Can't go wrong if you can get it at the right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer. Has great battery life as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new MS Surface I bought is a big improvement from my previous Surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would the product is well worth the money. I would recommend it to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife she does school and this works perfect for her needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING STAFF

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went looking for a certain laptop, got help immediately…Amazing staff very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pretty! Excellent and light weight! Runs wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my purchase. This laptop is easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Size is perfect and light. Can fit comfortably in a medium purse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tool, so far so good. Enjoying its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, also found out it’s a touch screen. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good so far no issues. Great customer service and sells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and easy to set up! Like weight and the size.

    I would recommend this to a friend