Customer Ratings & Reviews

It’s light not heavy to carry around making it great for college

This is amazing! I live this laptop! Great for my daughter!

So far I like the 13” laptop & look forward to learning as much as I can to make it worth my while & purchase!

It’s an amazing replacement for a MacBook if you prefer windows!

A great options for most PC users. This is a good sized notebook/laptop. Perfect for the personal that is mobile or has limited workspace. A bright and sleek, edge to edge touch screen. Vibrant color and quick response. The 13" size, is smaller then most laptops, but bigger then most tablets. The touch screen is a nice option, that is not that common anymore. Makes this a good options for presentations, or as a powerful tablet that runs full PC software. The OS is Windows 11, the recent version. Check dedicated Windows 11 reviews for details. This laptop does support all the features of Windows 11. The laptop has some weight to it for its size, which is nice. doesn't slide off your lap easily, stays on the desk and doesn't move around much. No full size keyboard (no number pad), which is okay for most users. What I LOVE though, is that is USB-C powered. Small adapter, and with the USB-C you can EASILY get a 2nd adapter, so many options. No dedicated HDMI outputs, or older USB ports. So if you want to hook up a monitor and wired keyboard, you will need an inexpensive dongle. Super fast WiFi connection, at the lastest WIFI 6 levels, giving you wired connective speed at wireless. I haven't yet been able to drain the battery, and been able to use the laptop for hours for a charge. Overall, a very good option at a good price point. Not a gaming power horse, but great for internet, video playback, work, travel, school.

Came in perfect condition everything I was expecting!

It is an amazing product. I have had no problems using it on a daily basis.

Small, nice portable computer for school and work.

Get fast lightweight laptop, with great storage. Great for the persone on the go!

So far I love it. Such an upgrade from my laptop that was 8 years old..

Great laptop and the customer service was great would recommend!

The Surface is one of the slimmest and lightest laptops Ive ever owned. It has a very solid build, with excellent build quality, but super light and easy to carry and store at the same time. The initial set up was again super easy with Windows 11. Getting all set up was a breeze. The screen is called the PixelSense Flow touchscreen and it looks excellent. Nice and bright with great sharp graphics and text. The touchscreen is very responsive and accurate despite only being at 60Hz. Battery life really shines here. Its rated at up to 23 hours and Im sure it could get that with light use, but getting a day easily here before having to charge up is plenty for my use needs. It has Qualcomm Snapdragon X Plus 8 Core processors, 16gb of RAM, and a 512GB SSD which really make the performance here snappy. No issues at all with running several programs and / or multiple tabs. Not to mention the super fast boot ups. It only has 2 USB C 3.2, and 1 USB A 3.1 ports which I get when you have such a portable laptop. But this is no big deal. Just add a multi-port adapter and that solves that. Some other great features are a back-lit keyboard, and of course Co-pilot + PC. In summary I am very happy with this little guy. Its the perfect on the go laptop when you just want to travel light, but not have to sacrifice performance. Love it!

The laptop is sleek and compact to be carried easily in a tote bag or a backpack. It is very convenient to be used while travelling and lightweight. The touchscreen works smoothly and the keyboard buttons are soft for easy typing. All the buttons are soft to the touch and work without any defects. The trackpad is pretty smooth too and just requires a gentle touch. All this finesse is also contrasted with the heft and the solid build. Its not "heavy" but for its size its definitely heavier than it looks. Not bad, in fact it makes it feel premium and gives confidence that it is well built. The battery life so far seems to be great, I have used it for an hour or so everyday for about 3-4 days without charging and it is still running on 40% battery, so it could last up to 10 hrs of light use. Setting up the laptop and transferring the contents from my previous was pretty easy. It was the standard new Windows launch/setup process, with most of the time in Windows checking for updates and applying them before letting you use your device. Something I did not realize I would miss from my old laptop was the fully foldable design. Strange, that I did not think it would be a big deal, but you do miss it when its not there. This laptop's hinge will only I am guessing till about maybe 135 degrees. Opening the laptop could have been easier too, as it is fairly thick, and the edges stick too close to each other with no sharp end specifically given to assist with the opening. Also the laptop does get a bit warm while charging. The speakers and the camera are pretty great, again for a laptop camera this is one of the best I have used so far - making it a great machine for office video calls.

If you've used any of the previous iterations of Surface Microsoft Laptops you'll no what to expect here from a user experience. Smooth, clean software, great build quality and a general ease of use. I'll be honest that I haven't used a Microsoft Laptop since the 2022 version and before that the original Surface Laptop Studio, but not much has changed whether that be good or bad is up to the user and their needs. In use everything runs smooth and without much hassle. This version has 16gb RAM and a 512GB SSD, which should be the norm for any laptop/computer over $500. CoPilot is a big proponent of the Windows landscape and this Surface is no different as there's even a dedicated button to access it. I've used it a bit and it useful in finding the answers to research, finding files in the storage, assisting in writing, but that's about it as far as I needed it for as I'm more invested in Google's Gemini and it is on my phone so it's there at any opportunity and not on a laptop that requires me to be connected to WiFi. The Snapdron X processor is new to me, but from research, it seems it will help with battery life and in actual use, it seems to get an hour or two more of use in normal use which is big if you're out and about, but its success depends on developers of applications supporting the chipset. Additionally, I'm not a fan of the move away from the Surface connect port as you lose a USB-C port as it's used for charging. So you'll have one free USB-C, one USB-A port and the headphone jack for periphials. Overall the new Surface Laptop with the Snapdragon X chip is a good computer for Surface loyalist, and those new to the line. But I don't think it will make me give up my MacBook any time soon and will be relegated to back up duty/Windows specific needs.

The Microsoft Surface Laptop is a great little laptop. It features a 13 inch 1920x1280 display, 512GB storage, 16GB RAM, and a Snapdragon X Plus processor. While it won't work for gaming, it is great for everyday tasks. It also features a aluminum case, so it feels very high quality from the moment you pick it up. The aspect ratio of the screen isn't what I'm used to on most computers, so that took a little getting used to. It is closer to the old 4:3 ratio than modern 16:9. The keyboard felt nice and responsive. I personally prefer mechanical keyboards, but as far as laptop keyboards, this one felt really nice and I was able to type on it comfortably and accurately. The screen is a touchscreen, which is nice to have, however, I personally don't see the use of it. Maybe if the laptop could be folded all the way back and used in a tablet mode or something it would be more useful. But the way it is, I just don't see the need for the touchscreen. That being said, it is very responsive and works well for what it is. The performance of the computer was very nice. It can handle most everyday tasks with ease. Everything opens and runs without much fuss. You won't be sitting around watching loading screens much with this laptop. That being said, it does not feature enough processing power for any kind of real gaming. Not that anyone looking for a gaming computer would be surprised, but just thought I'd point it out. Overall this is a really nice laptop for everyday tasks. It has great performance and build quality. I would definitely recommend to anyone looking for a good laptop.

I have been using the Microsoft Surface Laptop for a week now and have to say it's the best Windows laptop I have used. Ever. I was very skeptical that Microsoft could ever make a laptop that I would truly love but they have and everything about it feels premium and is a lesson to everyone else. The only reason I gave it 4/5 and not 5/5 is it's missing a webcam privacy shield; and no face sign in (fingerprint only) Out of the box, the experience is premium. The box itself is more like that fruit company than any other PC, I was pleasantly surprised the carboard outer box gave way to a premium blue box. Inside was the 13" Surface Laptop, a USB C cable, and a power brick (45W). Setup was seamless, no 3rd party bloat, just login with your Microsoft account, install updates and you're away. I love that the there is fingerprint login, the fingerprint reader is built into the power button but surprised there's no Windows Hello face sign in. Otherwise, design is beautiful - light, quiet keyboard, but incredibly premium feel. The ports are basic, 2 x USB C (right) and 1x USB A (left). I think this is an odd decision to have both USB C ports on one side, it means, as a right handed person, I always have to contend with a power cord sticking on where I also want to be using an external mouse. That said, I prefer an external mouse - but the touchpad is responsive, a great size, and easy to use. Don't like the touchpad? The touchscreen is incredible too - making this a better laptop than ones from that fruit company. haha! In terms of performance, the Snapdragon X Plus processor is a fireball! So fast, but being ARM, no fans, no heat vents and no heat - so a true "lap" top that you can work on for hours. I have been using the Surface every day to and from work, and haven't really thought on worried about battery life once. And that's solid real world use (word, powerpoint, more than a few zoom calls). With CoPilot built in, including a dedicated CoPilot key, I was keen to try Windows Recall. This feature hasn't been without some controversy (let's be honest) but it's better and more useful than anticipated. Let's deal with the privacy side first up, you can see when Recall snapshots, you can exclude apps (your password manager) and filter out specific websites (internet banking). The more I use it, the more I actually used Recall, the more I get the value and promise. It's like web browsing history for everything you do on your PC on any application, great for "when did I get that email, work on that document, there was that photo I was going to edit on Monday". It's just wow useful, I think Windows Recall would shine 100x more in a work environment, where there's more emails, presentations, and files you can ever remember - and I am planning to negotiate with work to BYOD so I can use the Surface given all the other positives (size, battery life, speed). Overall, don't hesitate. If you want the perfect Windows laptop for everyday use and work, this is the one. No doubt and no question about it. It's the perfect blend of 13" size, weight, speed, and battery life. I wish Microsoft had done this years ago!

First off, the form factor of the machine is amazing. It's small, lightweight, and very sleek. I was initially very reluctant about the bluish color (I would have preferred the ubiquitous silver), but it was what was available. I'm relieved that the tint is very subtle and is, in fact, quite nice. Surprise for me. The keyboard is very responsive; tactile keys that remain quiet and comfortable. I also like that I can choose the brightness of the keyboard backlighting or turn it off altogether. I haven't had it very long yet but the battery life seems quite surprising. I tend to keep the screen at about 50-60% brightness, so I'm sure that helps. But, for my purposes, it seems to outlast my Macbook battery. And when it needs charged up, it does so reasonably quickly, even with a power brick. The "Recall" feature is quizzical to me. It works as advertised, allowing quick recall of where you left off in a previous session. But I find no practical use for it and, since it keeps a literal history of where you've been and what you've been doing, I find it a bit creepy and have disabled it. But, if you use the computer for work and school and hobbies, maybe it would be helpful to "go back in time" to where you left off in one of those uses and pick back up. The touchscreen is a nice touch, unlike my Macbook. I find it pretty intuitive to be able to switch between keyboard/touchpad and using the touch screen. It speeds up workflows quite a bit - especially when you just want to move a window or image from one place to another (just use your finger). What I don't like (and it's REALLY annoying): I want to use my own picture portfolio as the background, in a slideshow. It took me several hours to figure out how to keep it from reverting back to the default "out of the box" settings for the background image. In the process, there were several other settings and privacy features that were not intuitive. Maybe it's because I'm a Mac guy primarily (photography tools) and I'm just not familiar with the Windows platform changes. But since I need a Windows machine for some uses that Mac just doesn't want to support (i.e., I have some programmable power distribution gear on my motorcycle and Mac doesn't support it), I chose this machine due to many of the positives listed above. All in, I'm very satisfied. I just with the user interface were a bit more intuitive for configuring personalization settings. It loses one star for me as a result.

Microsoft delivered with this laptop. The size of it, design, functionality is very sleek and will remind you of a certain competitor. The small size factor and the weight is definitely a big plus. First of all, the chassis of this is beautiful. It has a blueish tint on mine and it just looks great and very aesthetically pleasing. The relative build quality is also very good, but I do notice that around the edges, you can kind of feel a disconnect between the bottom cover and the cover that covers the keyboard. It's not a big deal but I felt like I just needed to point that out. The keyboard is a chiclet style key and it's good enough for professional work and some light editing but the action could be a bit better at this price point since it feels a bit like it's lacking a feedback. The keyboard light is just a simple light that you can control using the fn keys. The speaker on this is actually not too bad. It's relatively loud while listening to music but it does lack that bass kick which I highly anticipated. The screen, even if just 60hz and FHD, is very vibrant and the colors are truly alive. You can edit photos and videos on this without any worries. The Snapdragon CPU is surprisingly capable of handling light edits so you should be able to use this for professional work and some light editing without any worries. The Qualcomm GPU is as good as any built in GPUs. Overall, this is a fantastic laptop.

Nice laptop BUT there is no driver available for my Canon printer and there may not be a driver for most printers! The issue is the Snapdragon processor. Hard to believe but true. Ask before buying! I returned the laptop because I need to be able to print.

This is an extremely capable laptop that makes use of every cubic centimeter of its size. The screen fully occupies the lid, and the keyboard uses all the space available in the base. I absolutely love the keyboard and touchpad. They're both made of a softer material that really gives them a good feel. Typing is excellent with the just the right amount of spacing between keys for accuracy. The overall case is a little thicker than I anticipated, and it's not clear why it needs that extra space. I've used other, similarly provisioned laptops that were a little thinner, so I'm pretty sure it could've been accomplished here. Temperature management has been good with the fan kicking on only infrequently. It also stayed cool enough that it wouldn't be a problem working with it directly on my lap. Setup took a little longer than I remembered my last windows laptop taking, even though it was still all the same setup questions and answers. I did accidentally restore it from the wrong backup and needed to reset it after the initial setup. That reset took much longer than I remember when restoring other laptops, so there may be something with the whole copilot thing that is dragging the process out. The other little quirk for this one is the lack of facial recognition for Windows hello. it uses a fingerprint reader on the power key instead. So far, it has worked flawlessly, but I think it's a little less convenient. Other than the thickness and the slower setup, this is a really solid laptop. I would probably recommend this over most of its competitors.