Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers: 78F Sunny Search 1911 Ald /22/2024 . .. -- - - - - - - -. - - . - - - . E .. - .. - - -. - .. 1 + - : . -. - . - S 1. T V L2 - . 4 . A - E. F D .. . L - - = s . - es ~ M - 2 ... -. An - - - -- - A
  • Laptop_Computers: "Copilot+PC + PC i m Q Search m1. 62254 a"
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications: * Processor: Snapdragon R X Plus * Memory: 16GB or 32GB LPDDR5x RAM * Storage: Removable SSD drive 256GB, 512GB or 1TB * Graphics: NPU * Display: Qualcomm HexagonM Touchscreen AdrenoTM GPU (45 TOPs) PixelSense Flow 15" with HDR and Dolby Vision IQ * System software and updates use significant storage space. Available storage is subject to change based on system software updates and app usage. * Requires Dolby Vision encoded content and video.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop_Computers
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 15" Touch-Screen - Snapdragon X Elite - 16GB Memory - 256GB SSD (7th Edition) - Platinum.
  • Laptop_Computers: H - Euc 11 12 19 .. au 1 1 " 1 Home + Enl 1 Pglip m PDn FO - Del - - 1 2 # 3 $ 4 % 5 A 6 & 7 + 8 I 9 I 0 I I a Backspace Tall Q W E R T Y U I O P I I I I I 1 Caps A S D F G H J K L : : .. d Enter Shift Z x V B N M < . Y . ? / Shift Ctrl Fo All Alt .
  • Alt View 26. Microsoft - Surface Laptop - Copilot+ PC - 15" Touch-Screen - Snapdragon X Elite - 16GB Memory - 256GB SSD (7th Edition) - Platinum.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 15" Touch-Screen - Snapdragon X Elite - 16GB Memory - 256GB SSD (7th Edition) - Platinum.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024- 16GB Memory - 256GB Storage (7th Ed) - Platinum

Model:
ZHG-00001
SKU:
10124582
Highly rated by customers for:
Your price for this item is $1,099.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 163 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop's overall performance, incredible battery life, and excellent screen quality. Many users also appreciate the top-notch processor speed and ease of use. The laptop's stunning design and lightweight nature are additional benefits that customers enjoy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-163 of 163 reviews

  • Not happy about the purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. Don't buy with snapdragon software.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024- 16GB Memory - 256GB Storage (7th Ed) - Platinum

    No, I would not recommend this to a friend

  • Cool, Fast, Long battery esp in standby

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this PC has worked great even for my CAD and 3D printing software which requires emulation as of now. Cisco VPN works without issue too.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024- 16GB Memory - 256GB Storage (7th Ed) - Platinum

    I would recommend this to a friend

  • Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this labtop is beautiful and gets the job done!

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024- 16GB Memory - 256GB Storage (7th Ed) - Platinum

    I would recommend this to a friend
Page 9, Showing 161-163 of 163 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.