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Customer Ratings & Reviews

Your price for this item is $1,129.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 223 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 223 reviews
  • Rated 2 out of 5 stars

    Dont get snapdragon processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime surface lover. Snapdragon not for me. Did not work well with many programs including microsoft. Fit and finish amazing. Returned it and got a surface with I7 processor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen was an amazing feature as well as the ai feature, loved it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paul-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One port did not work which required a change out and two extra days of downtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything I ever needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Microsoft Surface Laptop, everything I ever needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for 3d printing and design. I’ve had a great experience with mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, display, and speed. Perfect for my graduate school work coming up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light to carry, good option for travelers that want 15in screen. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, works vey well. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad move to snap dragon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad Microsoft went with snap dragon processors. It’s not compatible with a lot of devices including xerox scanners we use. This used to be our go-to laptop. Now we went back to regular dell, Hp etc.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi KennyJ, we appreciate you bringing this to our attention. Every day, more applications are becoming supported, either natively or through emulation. For the latest list of popular supported apps, Please check https://www.qualcomm.com/products/features/windowsapps. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Rated 5 out of 5 stars

    Club Director

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service wonderful place to be. Love It!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing PC. This as close to a Macbook that a Windows laptop will get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son is Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job tech new his stuff! We got a great price as well the delivery was even done on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Lightweight, easy to travel with, great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To college and beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our college student! Excellent product and exceptional customer service!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Incompatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop uses the ARM-based Snapdragon CPU. Photo editing software for Sony cameras and games that require an Intel CPU and will not run on this computer. I eventually had to buy another laptop so that I could run those programs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Back lit keys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but did not come with backlit keys which can make it difficult to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple build quality on a windows. That’s all I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch Screen But NO STYLUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast, incredible video but not does not work with the Surface Pen. ☹️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished it had come in convertible style to use with my large monitor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked good for me. My issue is that there are a lot of things that have not been made compatible with the chip.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Benny, We appreciate you bringing this to our attention. Every day, more applications are becoming supported, either natively or through emulation. For the latest list of popular supported apps, please check https://www.qualcomm.com/products/features/windowsapps. snapdragon