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Customer Ratings & Reviews

Your price for this item is $1,349.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 242 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 242 reviews
  • Rated 5 out of 5 stars

    As fast as i expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting it up, i tested it out and I'm loving how fast it is. I truly am pleased with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you want to constantly repair your computer and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specified computer is defective, the architecture is not connected, which is why there are many breakdowns. You can find a lot of reviews on the Internet. In particular, my keyboard was broken. I sent it for repair. They returned it to me the same one. A year later, problems with the battery began. They refused to replace it with a new one under warranty or refund my money after three breakdowns. I spent several days corresponding with them. I do not recommend it to anyone and I warn you never to buy products from this company!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, works vey well. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Lightweight, easy to travel with, great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased an MS Surface Laptop. Very easy to purchase and migrate data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to shop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Natalie was a huge help in store. Always get our major purchases from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but sticking mouse pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like this laptop however the mouse pad keeps sticking. It’s brand new. It’s never had any contamination, but for some reason, the left click portion of the mouse pad gets stuck down.. Otherwise, I would give it five stars. It’s a very strange feeling mouse pad as well, but believe me I’ve had some time to try to get used to it to think. Maybe it was just me, but it is definitely not.. I don’t know if this is an ongoing problem so I cannot say if I would recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the many functions. East to use for what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Windows-PC Apple moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A PC Apple moment… it feels, looks and weights like a MacBook Pro however with the following can be better items. - poor anti-glare screen which could be OLED - doesn’t support active stylus pen - too heavy if they want to compete with MacBook Air Still excellent machine with excellent results. The trackpad is the best since it uses the very same technology of Apple MacBooks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a year now and I absolutely love it for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface. I’ve been using it for a month now, and so far it’s done everything I need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that’s easy to use. Co pilot is really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple build quality on a windows. That’s all I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chammon1 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would add to laptop would be the print screen button on keypad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch Screen But NO STYLUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast, incredible video but not does not work with the Surface Pen. ☹️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything plus some. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence services at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the services at Best Buy when I bought Laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy replacement and on time delivery..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced, I feel I was just shown this one, over and over. Cancelled it once and then bought it one week later. Was not asked about my rewards to use as well, just over rated! much smaller than I'm used to. I feel that I overpaid and I could of gotten something cheaper is I was shown another product equivalent to the one I bought. 2 different sales reps ( which were very nice) but both pointe me to this lap top

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system great price gret capabilities. Very glad I bought it

    I would recommend this to a friend