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Customer Ratings & Reviews

$1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 262 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop, particularly its exceptional screen quality and impressive performance. The long battery life and fast processor speed are also significant advantages. Furthermore, customers appreciate the sleek design and lightweight portability of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 262 reviews
  • Rated 5 out of 5 stars

    reveiw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is doing better than I expected, great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer with the ability to run every program format that my son will be using in college.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, works vey well. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Not That Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two things to keep in mind before buying this laptop. 1. The display has high DPI which is nice but makes everything on the screen really tiny. You make need to adjust the Display settings in the Windows settings and then again in every app you use. 2. The laptop uses an ARM processor rather than x86. A lot of the apps I use are not compatible with ARM so the properties of each app have to be adjusted for compatibility. If you're okay with those two items it's a great laptop. Otherwise, choose something with an Intel or AMD processor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Lightweight, easy to travel with, great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the many functions. East to use for what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Windows-PC Apple moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A PC Apple moment… it feels, looks and weights like a MacBook Pro however with the following can be better items. - poor anti-glare screen which could be OLED - doesn’t support active stylus pen - too heavy if they want to compete with MacBook Air Still excellent machine with excellent results. The trackpad is the best since it uses the very same technology of Apple MacBooks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but sticking mouse pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like this laptop however the mouse pad keeps sticking. It’s brand new. It’s never had any contamination, but for some reason, the left click portion of the mouse pad gets stuck down.. Otherwise, I would give it five stars. It’s a very strange feeling mouse pad as well, but believe me I’ve had some time to try to get used to it to think. Maybe it was just me, but it is definitely not.. I don’t know if this is an ongoing problem so I cannot say if I would recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to shop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Natalie was a huge help in store. Always get our major purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that’s easy to use. Co pilot is really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased an MS Surface Laptop. Very easy to purchase and migrate data.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best windows laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple build quality on a windows. That’s all I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface. I’ve been using it for a month now, and so far it’s done everything I need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a year now and I absolutely love it for school

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Touch Screen But NO STYLUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast, incredible video but not does not work with the Surface Pen. ☹️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chammon1 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would add to laptop would be the print screen button on keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything plus some. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence services at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the services at Best Buy when I bought Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system great price gret capabilities. Very glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I prefer buying from best buy cause they have the dear prices compared to any one in market. This is extremely good one with all latest key features available for students.

    I would recommend this to a friend