Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers
  • Alt View 11. Microsoft - Surface Laptop - Copilot+ PC - 15" Touch-Screen - Snapdragon X Elite - 16GB Memory - 512GB SSD (7th Edition) - Graphite.
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications: * Processor: Snapdragon R X Plus * Memory: 16GB or 32GB LPDDR5x RAM * Storage: Removable 1 SSD drive (256GB, 512GB or 1TB) * Graphics: NPU * Display: Qualcomm AdrenoM GPU, Qualcomm HexagonTM (45 TOPs), Touchscreen, PixelSense Flow 15" with HDR and Dolby Vision IQ * System software and updates use significant storage space. Available storage 5 subject to change based on system software updates and usage. 1GB = 1 billion bytes. See Surface.com/Storage for more details. Requires Dolby Vision encoded content and video.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop computers are designed to be portable and efficient. They often have a sleek design and are equipped with a keyboard and a touch screen. The keyboard on a laptop is typically smaller than a desktop computer keyboard, but it still allows for typing and navigation. The touch screen allows for easy navigation and interaction with the computer. Laptops are popular for both personal and professional use, as they offer a convenient and versatile computing experience.
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 15" Touch-Screen - Snapdragon X Elite - 16GB Memory - 512GB SSD (7th Edition) - Graphite.
  • Laptop_Computers: The image shows a laptop computer with a keyboard and a screen. The keyboard has a number pad and several letters, including the letters A, S, D, F, G, H, J, K, L, and Z. The laptop is open and ready for use.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 15" Touch-Screen - Snapdragon X Elite - 16GB Memory - 512GB SSD (7th Edition) - Graphite.
  • Alt View 28. Microsoft - Surface Laptop - Copilot+ PC - 15" Touch-Screen - Snapdragon X Elite - 16GB Memory - 512GB SSD (7th Edition) - Graphite.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Surface Laptop Versatile and Adaptable video 0 minutes 40 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black

Model:
ZHH-00026
SKU:
6582818
Highly rated by customers for:
Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 243 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop, particularly its exceptional screen quality and impressive performance. The long battery life and fast processor speed are also significant advantages. Furthermore, customers appreciate the sleek design and lightweight portability of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 243 reviews

  • Great laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it’s fast and touchscreen should by

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Great laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good and quality is great. I was planning to buy a case but it looks much nicer without it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    resent purchased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop this is my second surface laptop and it did not disapoint

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Best Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Video and audio quality is a bit weird, but not too bad. Great speed & processing speed.

    I would recommend this to a friend

  • Microsoft Surface

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school, nice design, screen looks beautiful and the battery life has been great so far!

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Platinum

    I would recommend this to a friend

  • Work computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop love it fast all i wanted in a laptop for work

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my younger sister. She is an incoming freshman, and this laptop was exactly what she needed. The processor is fast, and the computer is nice and slick looking. Definitely recommend! And the staff was so helpful.

    I would recommend this to a friend

  • Great Performance w/Native ARM Apps

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though not many apps written directly for the Windows 11 on ARM, the primary ones I use have and I’m encouraged the others will soon. The emulation works in the meantime. Though I’ve mailed each software company asking for native ARM

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Long time mac user

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I added this to my computer collection. Works well and very sharp

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I have bought this laptop and has been amazing. The first time it got ruined by having water spilled on it, had that laptop for years without any issues.

    I would recommend this to a friend

  • Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just looking for my Daughter she is very happy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Microsoft Surface Laptop 15 inch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, robust and fast for office and academic school work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Never Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Laptop. I started with Surface Pro, moved up to a Surface Book and now the Surface Laptop. Best yet. Never been disappointed.

    I would recommend this to a friend

  • Sleek and clean machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look of this laptop. The keyboard is easy to use and I had no problem getting it set up with the files from my old Surface. I favor Microsoft PCs as they do not come with a lot of bloatware. It's a clean machine!

    I would recommend this to a friend

  • My first college laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for students who are looking for a long life battery laptop that also attached with style, comfort, and luxury. Very recommended

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Powerful computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing personal laptop. processing speeds are very fast and touch screen is accurate. AI assistant also comes in with a lot of features, makes school work a breeze. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    YES YES YES

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve ever owned! I’ve had multiple other name brand laptops that would crash after a few months’ use. I use this one for school, movies , games, etc.. and still no issue

    I would recommend this to a friend

  • Happy with this purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and fast, the battery last longer . I love it

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Works well!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop! Handles casual browsing and usage very well. Great for those who want an aesthetic device that operates like a fast powerhouse. Isn’t graphically capable though and limited application capabilities with the ARM chip

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim works well the screen is very clear and bright

    I would recommend this to a friend
Page 8, Showing 141-160 of 243 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.