Customer Ratings & Reviews
- Model:
- 1ZO-00001
- SKU:
- 6428991
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Great for work or school
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for school primarily. If you get the 64gb version make sure you’ve got cloud storage. It is incredibly portable, light and feels sturdy. I wouldn’t recommend it for anything beyond simple work like Microsoft, but what it does it does well.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kyle,
We're glad that Surface Laptop Go fits your needs for school and work. We're glad that you're a fan of its portable, yet sturdy design. Thank you for sharing your thoughts; we hope you enjoy using your new Surface.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it!! Great on the go laptop and able to fit in any bag. Would recommend to anyone who needs a great quality laptop who's always on the go. Also great for travel!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's wonderful to hear that you love its portable design. We hope you continue to enjoy using it on the go. Cheers, Erica Surface Customer Care
- Pros mentioned:Ease of use
Christmas gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my girlfriend loves it I bought her this for school since her old one was getting a bit slow and would freeze on her. With this one she loves it and it’s very easy for her to use. She customized it to her liking and is truly happy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Erik,
It is great that the Surface Laptop Go works well for her school use. What a great Christmas present. Thank you for sharing your experience.
Best,
Katie
Surface Customer Care
- Pros mentioned:Weight
Good Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good computer for those looking for a light weight laptop with excellent graphics. I would get it for work. MS is a reputable company that has a good product. Affordable price.
I would recommend this to a friend - Pros mentioned:Size
Solid built laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent laptop. Think of something between the surface Go and the Surface Pro. Nice size screen, high resolution touch screen. Only thing I wish it could do is be pen compatible. Then it would be a surface Laptop Pro.
I would recommend this to a friend - Cons mentioned:Ram
Solid little machine, not for 20 tabs open
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are the type to uncontrollably open 50 tabs in your browser, this isnt for you. If you need a grear second machine to lug to the coffee shop.... Its perfect!
I would recommend this to a friend - Pros mentioned:Size
Just as good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute and small on the go laptop. Honestly ita just as good as the regular surface book. Its just cheaper and doesnt detach
I would recommend this to a friend Mobility and Functionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it to the moon! I've always been a Windows user on either work or leisure. It pretty much resembles the sleek mac design but with a windows internal architecture.
I would recommend this to a friendGreat Little Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface is a great little laptop for the price. We purchased it for daily home use (email, surfing the web, letters, you get the idea). I would recommend it if you are looking for personal use and students. Thanks!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Rich,
Thank you for recommending your new Surface Laptop Go for school and personal use! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
THE BEST OF THE BEST
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the easiest purchase I have ever made. I bought the laptop on the Best Buy website and it couldn't have been easier. Price, ease of access, and delivery options made my shopping for a new laptop easy and quick. The laptop works great and delivery was on the exact day I wanted it to be.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's great to hear that your new Surface Laptop Go 2 was easy to order and set up. Thank you for sharing that it was the easiest purchase you've made; we hope you enjoy using your Surface.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Size
value laptop for non heavy user,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.right size and price, features for my limited use all covered, needs a keyboard light but I knew this feature lacking before purchase.
I would recommend this to a friend Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has been performing as advertised for about a month now. We are happy with our purchase.
I would recommend this to a friend- Pros mentioned:Ease of use
Retired
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using it for about a month now, and so easy to use , fast, reliable and fast internet browsing and it's much cheaper than its competitor. I will sticking with Microsoft Surface Laptop from now on.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jazz,
Thank you for sharing your personal experience with your new Surface Laptop Go. We're glad that its fast performance fits your needs so well. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Size, Weight
Overview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and how light weight it is. The downside is having to charge so freakinley.
No, I would not recommend this to a friend Great Back to School Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite some of the reviews I’ve heard, this thing is a great back to school laptop with premium builds and features. Computer is fast and responsive and most importantly has a long battery life
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Tristan - Thanks for sharing! We're glad that you love its speed and battery life. Best, Erica
- Pros mentioned:Ease of use
Surface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sharp and is very easy to set up and get doing, just a little on the slow side.
I would recommend this to a friend - Pros mentioned:Weight
Mac is best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY LOVE!!! this was an upgrade and it is beyond perfect I love the finger print scan to get in and how light weight it is!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're glad that you're a fan of Windows Hello on your new Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Surface laptop economical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this surface laptop as a temporary while my SP7 was in for repair. Very happy with proforman e for the price and it’s very durable
I would recommend this to a friendPerformance is very slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this laptop for 6 weeks now. I opted to upgrade from Windows 10 S mode to Windows 11. I read reviews saying that this is not recommended because it could really slow down the computer, however, I needed to do this because I wanted to use Zoom on the computer and Zoom wasn't available on Microsoft Store. The switch to Windows 11 was easy, but using the computer is now VERY slow to the point where it's not usable sometimes because I'm waiting a few seconds for the mouse to move to a new location or what I type to show up. So my recommendation is to check what apps you'll be using the computer for and verify whether they are available in the MIcrosoft Store before purchasing. You really don't want to switch out of S mode. I like other aspects of the computer, i.e. lightweight and sleekly designed. But the performance is a deal-breaker.
No, I would not recommend this to a friend- Cons mentioned:Memory
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I do school work. My daughter attends class and does her school work. More memory would be ideal
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are thrilled you and your daughter are enjoying the Surface Laptop Go.
Best,
Katie
Microsoft Surface Team