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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 558 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft laptop is really easy to use yet very reliable. I love working with it and during my relax time watch netflix movies.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that your brand-new Surface laptop Go is a good fit for your everyday needs. We hope you continue to enjoy using it. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been nothing but a pleasant experience I definitely recommend this laptop affordable and easy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Surface Pro Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop Go- 12.4" Touch Screen is a excellent purchase. It's compatible with all our other devices and it is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, works great! I bought it 2 months ago and have experienced no problems so far, have been recommending it to other looking as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey May,

      Thank you for taking the time to recommend the Surface Laptop Go. We are happy that you are enjoying it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    SurfaceGood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was useful for at home work and school Gift recipient has enjoyed it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fast and easy to transport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small but very easy to transport. I bought a connector so I could hook it up to my monitor and have a wireless mouse. Worth the extra expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop for the price. I own a small business and this is the second one that we have bought because it holds up so well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing your experience and being a loyal Surface fan! We’re delighted that Surface Laptop Go is perfect for your small business needs. We hope you continue to enjoy using it. Best, Erica Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our 9 year old son to do his remote school and homework. Its lightweight and have had no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Microsoft tablet and I have loved all of them. This one is by far the nicest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great laptop for an excellent price. I love it and would highly recommended it to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, with a good price and very handy. With a core i5 processor, it is definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact but needs to be a little faster, screen smaller than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Light and elegant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well , I come from a surface pro, so I was already familiar with the brand. It’s very light , elegant and the love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase to date. I love it. It's ease of use makes working on it a real pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my new laptop. It works very well for me. It’s so sleek and small. I can whip it out anytime and anywhere.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ashley – Thank you for sharing your experience with Surface Laptop Go. We're delighted that you enjoy its sleek and portable design. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    College computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is loving her new laptop she wanted and different one but she received this 1 and she loves it

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be just fine for a newbes fitst lap tops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My recent purcahse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the cost. Purchase an external hard drive and you're good to go. I'm a microsoft fan so I'd definitely recommend it...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome for the price. I love the size and slim shape of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient essential for a great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient if you have to work on the go or at home. It helped me a lot and it's also a tablet on the go. Highly recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending the Surface Laptop Go. It is awesome to hear that it works well for work or home use. We hope that you continue to enjoy it.

      Best,
      Katie
      Surface Customer Care Microsoft