Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $384.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 558 reviews
  • Rated 4 out of 5 stars

    Great device.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and simple aesthetics, give us at quality look and feel. Windows is still a bit cumbersome, but all in all this is a great machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop. I don’t like that you can fold it for tablet view and apps that’s I don’t want continually pop up when I log on

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Low memory

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low memory. The item was returned due to the limited memory

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mostly for school. It’s perfect. The memory is just big enough where I don’t have to worry about deleting anything. The interface is smooth and the display is crystal clear. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, love the size. Great screen, nice keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    really good for office and simple works, very good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good for office and simple works, very good for traveling,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy for three kids to use and great processing speeds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have with this laptop is MS Word lags when trying to type papers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made and perfect for our needs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In typical fashion, these Microsoft products are well made (we have two Surfacebooks and a surface). This has fit my daughter perfectly for schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple build quality in an affordable PC.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek and keep the premium build quality of Microsoft laptop products at an affordable price. Great size too for travel, love the track pad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Idk

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop due to the price and how beautiful it looked. The first few days the laptop worked awesome until it started boot looping on the start up screen. For hours it did this so I returned the item and purchased a HP laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Would recommend it to anyone. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes Simple is Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My needs are simple now, so I decided to purchase a low-capability machine. For only $350, my little Surface is all I could ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep. was very knowledgeable. He listened to my requirements, and after asking a few questions, we found the best option; Surface Go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my surface

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface! It was different not using chrome but I got over that super fast! My only comaint is it is not compatible with our network printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Labtop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok I bought it for school and so far its fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop got it for college and it has yet to let me down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little Small

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have got a bigger screen. Fonts are a little small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer my future husband did very well. It was a gift for Christmas but best buy sent an email before Christmas so it wasn't a surprise like expected

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great Christmas present! Thank you for sharing your experience with us. We hope that you enjoy the Surface Laptop Go.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Mr Desire

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning on April 2021, I bought Microsoft-Surface Laptop Go for my daughter and this device is incredibly working well. It's just for students.

    I would recommend this to a friend