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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 558 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very excited about how this laptop is working for us way better than expected and I will be getting one for my grandchildren

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive computer Easy to use as described my daughter uses it almost every day she’s a senior in high school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop was delivered quickly to our home. It works great. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for general tasks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. No hassle. Easy to use. No problems. Nice packaging. Very similar to the Surface Go but with a built in keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Untrained

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If only I knew how to operate what I have would make it so much better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Ron,

      If you need any help in setting up and using your new Surface Laptop Go, our team at Microsoft Support may be able to help. We recommend checking out the Surface Beginner's Guide here: https://www.microsoft.com/en-us/surface/welcome-to-surface

      Hope that helps,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Husband loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just smaller than originally anticipated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to do homework for college and my classes and i have not had any issues with it thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Bought 3 of these for my grandchildren's virtual learning. They love them! OBTW: their mom also loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was very professional and asked the perfect questions for my wife and I to select the best TV’s for our New Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable computer and handy and easy to store and carry around. Fast operating speed and very user friendly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gary – We're thrilled that you're enjoying the speed and portable design of your new Surface Laptop Go. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Low-End Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was enticed by the lower price on this model, but only realized later that the hard drive capacity was too small when I couldn't fully copy over the contents of the laptop I was replacing. The screen is too small so I am constantly hitting Ctrl-+ to make the font bigger.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good device...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device! My son loves it. Good product for young student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints here. Battery life would be only critique but even then lasts a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work computer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and great for work, would highly recommend for at home jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale couldnt be better. Beautiful laptop and very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons computer. Pretty sure he loves it. Uses it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen entirely to small the storage space was to small for the task I was completing. I had to return

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good and easy to use. I will recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for recommending Surface Laptop Go. It’s wonderful to hear that it's been easy to use. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal speed,great size & at a price that can’t be beat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife and she loves it. I think this purchase was a good one.

    I would recommend this to a friend