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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 558 reviews
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this more Han my Mac! Got it as a gift from my school and I’ve been obsessed with it ever since.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth buying.Lags a lot even when browsing the web.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Something’s gotta give

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery went out in under a month. Had to take it back to Best Buy and I was given another charger off the display. The battery not charging under a month is a real low and disappointment! I don’t have issues like this with phone chargers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well and fast Works perfect for my project

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to carry. Light Weight. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely helpful and personable at Best Buy assisting us with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and phenomenal product. We got 5 for training classes and the feedback has been amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow and poor performing Microsoft computer. Constant buffers and freezes. Go the extra step and spend more for a proper computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice girlfriend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend. She likes it. She's happy so I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I would recommend for any students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work laptop for making quotes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop to get on the internet and write up quotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface laptop go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very nice machine we love it. good craftmanship and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the Surface Laptop. Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface Laptop Go - 12.4" Touch-Scree

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect laptop for obs and streamlads this pc gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yoyoo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product..........,,.,,.,,...,,.,,,,,.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product excellent. I love it no problem you will surely love the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xbox game pass and awesome For traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever really gets the job done. Makes taking classes easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Slower than my surface pro 7. But it saved me in a pinch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set. All you need to email, shop and read the online newspapers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carol – It's great to hear that it’s a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft