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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 558 reviews
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD LAPTOP! The employee was happy that I was buying this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Igor my son for college. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my partner and she loves it. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it but it’s not super fast yet the battery dies super fast. Only use it for surfing the web and still the battery sucks lasting less than two hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use for kids !!! Very useful for online school

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It is great to hear that your kids are loving the Surface Laptop Go. It is awesome that it works great for online school. Thank you for sharing your experience.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for a raffle and the winner loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. For my stepson to replace a 2013 MacBook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lost in mail so I never got to use it but my cousin bought one and I loved it which is why I decided to buy one. Might try to buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent super happy easy to used fast setup fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple great laptop. Good for the price! I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cashier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift my husband love it thanks so much Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer, awesome design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great idea, great price, poor execution. Except for the lack of RAM, I liked everything about it! Beautiful design, nice touch screen, it “felt fast” enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for this new distance learning environment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. We have used it for virtual learning!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy that you are enjoying the Surface Laptop Go and that it is great for virtual learning. Thank you for sharing.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it don’t have a Ethernet port . But seems to do everything that I need it to do . Not had it very long if I run into any problems I let you know . So far not a bad laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard feels so special Hdbxbzbsndnnsnsnsnsnd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved !!!!!!!!!!!!!!!! Amazing !!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Poor choice for any purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok 60% of the time but often acts like it doesn’t have enough memory for simple tasks like Excel, YouTube or Zoom. I would not recommend it beyond the very basics, even then, a chrome book would likely be more useful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it would not turn on. However bestbuy replaced and was satisfied with that. So far no problem finger crossed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ran decent just make sure you have the charger on hand, lagged a bit too much also

    No, I would not recommend this to a friend