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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 558 reviews
  • Rated 5 out of 5 stars

    School work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Great value and good quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for its price and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for my daughter for her birthday. It took a while to get it set up because we are use to using Apple products, but she seems to be enjoying it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Hummmmmm?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it simply after multiple reviews. I can't say exactly because I didn't open the box after the deep reviews. 64gb might not be enough for extensive work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest machine I’ve ever owned but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with my chromebook. It was time for a upgrade and im so glad with this updated version I would recommend anyone who looking to get chromebook

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like every other windows unit I own, after an update, windows will no longer recognize there are 2 printers . This problem does not exist with older versions of windows 10. You can exhaust every solution given by Microsoft . NONE of them will fix the problem. Also the cursor on this unit freezes randomly and windows must be restarted to remedy the frozen cursor problem. Thanks for the paper weight Microsoft.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teenage daughter to use for school since it was on sale. So far, it has been been working perfectly. It’s touch screen which she likes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Fatima – Welcome to the Surface family! We’re thrilled your daughter loves the Surface Laptop Go. Best, Erica Microsoft

  • Rated 3 out of 5 stars

    Good price, Horrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at a good price, the service from the associates was horrible they were just walking around doing nothing so I waited on myself.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Decent for the Price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very average computer. The size was very convenient, but the power was somewhat lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Wasn’t sure I’d be happy with a smaller device than I’ve previously owned, but its powerful and the smaller screen hasn’t been an issue. I bought the less expensive laptop to use for client meetings outside the office. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised that it’s this good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, super light and thin. Surprisingly has a lot of resolution it can stream. Great if you need something on the go or for studies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college campuses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop after the chromebook I purchased wouldn't connect to the college campus wifi. Took less than a minute to connect, my son likes it a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated Eddie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guided by Edward from inception on selection of this device, giving this option a try, has so far been worthy. Looking forward to continued excellent service from the best.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    SurfaceLaptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Light product. Cons: Weak power cord attachment design, disconnects easily.

    I would recommend this to a friend
  • Cons mentioned:
    Pen compatibility

    Rated 3 out of 5 stars

    Okay if you don't want a pen to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall, was sad when the I found out the Surface pen or any others are not compatible with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Did not fit the bill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and fast processor. Screen started flickering and had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy this laptop!!! Surface Laptop Go 64g

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST LAPTOP YOU CAN BUY! MEMORY WAS FULL AFTER 3.5 MONTHS AND IT IS IMPOSSIBLE TO EXPAND OR UPGRADE. YOU WOULD BE BETTER OFF TAKING 5, $100 BILLS AND FLUSHING THEM DOWN THE TOILET!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great start laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great start laptop for student in high school for college I’ll upgrade for more memory and space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Nice for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new and smaller laptop for working in the field. It's ok. Gets the job done.

    I would recommend this to a friend