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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 558 reviews
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great memory, touchscreen, easy use and access. However only down part is has only one port of connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Would definitely recommend and purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to difficult to set up but it was a breeze and the same size makes it easy to travel with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay productive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these Microsoft surface builds modernizing, while sticking with what you know it pays off productivity wise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for personal and business use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was really great for business and personal use but my son broke it I couldn’t pay for warranty so I’m make him buy another with his summer job this year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Chromebook bogged down due to low ram. Does what it needs for simple tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and feel for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and feel. For the new reduced price, the base model is a great choice for home work or any business with office activities and online services. For the size and weight, quality is great, display looks very good even if not Full HD and battery life is over 12 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good size .Easy to carry around and lite .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    5 stars for a small laptop to you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small light easy to go while traveling. Mainly using for suring the net and just video chatting with freinds and family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . It was a gift for my daughter and she loves the screen resolution, size, and design,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the lowest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a super expensive machine but does everything I need it to do for my classroom. I can run all the programs I need and it isn’t super slow. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. I love the touch screen feature, it is light weight and perfect for school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat little computer for the price. Easy set up and transfer from my old surface to this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop bought for my mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was bought for my mother to use and take with her. She wanted something light and up-to-date in order to stay current with her Ancestry.com profile and other web browsing. She wasn't comfortable with a tablet and all the accessories she would want to buy. She is happy with the computer so far. She's still trying to get used to it, but after a few weeks she is happy with her decision.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that your mother is happy with her new Surface Laptop Go. If she needs any help in getting started, our team at Microsoft Support may be able to help. Check out our beginner's guide to Surface here: https://www.microsoft.com/en-us/surface/welcome-to-surface

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Hazel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop feels so smooth and i love it’s lightness. It was a great buy especially for the price, if you can’t afford apple but you want something similar i’d definitely recommend. It’s perfect for everyday use especially school. Camera quality is amazing it’s just great overall. My ONLY issue is that i believe the charger stopped working so i do recommended buying a spare one just it case.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is small but with a punch! You can take it anywhere and for it in any bag or just carry it because it’s just that cool!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of Surface Laptop Go’s portable design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's a bit smaller and doesn't have back lit keys, but for the price and the efficiency of this little guy, I didn't need the lit keys. The charger is magnetic so if a child, animal, or let's face it you trips over it, it just unplugs rather than yank the computer to the ground and give you a tiny heart attack as you rapidly inspect for damage. I also like the safe mode, as I don't download things so it feels secure much like an Apple counterpart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this computer going on 2 yrs. I runs a small business from it. Great laptop great memory space !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    microsoft laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use and the size is manageable. I had little difficulty transitioning from my old laptop to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I love the sleek look that gives. I’ve had it for a year so far and I have 0 complaints.

    I would recommend this to a friend