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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,585 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for College Student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for college. My previous one broke a week before I left and a Best Buy employee recommended I buy this one. Through my first two weeks of college and this Microsoft laptop has held up great! Lots of storage and greet speed for a college student. Great battery life to get you through a day of classes. Runs Adobe software really well. Display and touch screen are incredible so far. Would recommend you get a case for it if you’re carrying it around in your backpack to all your classes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We appreciate you taking the time to tell us your thoughts. We're thrilled that you love the speed, battery life, and touchscreen of your new Surface Laptop Go. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Microsoft pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love It! It is very easy to use, lightweight and thin. The color is beautiful and I have gotten lots of compliments from family members.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of how easy it is to use your new Sandstone Surface Laptop Go. We hope its lightweight design continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Xmas present. Love the sleek design and color of the computer. It’s lightweight and super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase!! I really love the speed and memory of this computer. Also it’s lightweight and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and works fast. Have no issues loading or getting any work done. I mainly got to use with my cricut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..bought it for my mom first and then my wife liked it so bought her one..bought 2 of them so that explains alot

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work, exceeded all standards. won’t be needing a new one anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good labtop for work and school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well for most of my needs I wouldn't recommend for gaming. But a good labtop for school or work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Super thin & practical! I got this for my hubby for work and he is in love!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight love the color and size is perfect. Good for what I use it for and can connect from wherever my phone my job absolutely love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Brooklyn,

      It's wonderful to hear that you love the color and portable design of your new Surface Laptop Go. Thank you for sharing your thoughts; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Buy, will recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast. Lightweight and comfortable to carry around. Works just fine for my day to day and school work.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Love the product, Loathe Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PC, loathe Microsoft. The amount of pointless applications that come pre-installed on this make me cringe. Not to mention "S Mode" where you can't download any non-native Microsoft apps/programs. I get it and not saying that Apple or any other manufacturer is doing it differently, it just feels VERY intrusive on this device. Ultimately, this is a very nice, compact, lightweight device with great user accessibility and a nice bright screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great little computer. It has held up really well through lots of travel and heavy use. It does everything I need it to when I need it to. I am happy to have a laptop that functions like I need it to after the frustration of dealing with other devices that haven't been as nice. I also really like the way it looks. It is sturdy and tough. I am really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compact computer! It’s fast and has all the bells and whistles for what I need for my business!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop. I couldnt have asked for a better computer. So compact and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for simple things. Needed a laptop for resume building, video conferences, word, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So easy to use for school. Fast and efficient. It is easy to multitask and i love that it is touch screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s great to hear that it’s working well for you. We're thrilled that you love its speed and touchscreen display. We hope you continue to enjoy using your new Ice Blue Surface Laptop Go! Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome small, powerful, non gaming laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has this laptop 3 years and still runs fantastically! It's compact, great to type with the keys, runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Perfect for school work. Long life battery and great visuals

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Surface Go for school. It works perfectly. The touch screen comes in handy when a tactile approach works best and the keyboard and mouse pad are both convenient and well highly functional. The touch pad is very intuitive to use. The processor is fast and the colors are vibrant. I use this for gaming and love it for that as well I use the computer wit and without earphones. It’s very light and small yet the screen is very large. More than adequate for powerpoints and zooms. Buy it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that it fits your needs for school. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft