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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,585 reviews
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen capability! Such a beautiful color, great ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Even after 2 years, it works and looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Small, light and easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft Surface Go Laptop! It’s so light and easy to carry around. Has all the features I need. Easy to set up and connect to my Microsoft account and sync files through OneDrive. I am able to stream tv shows and movies with good quality. I got the Ice Blue and I really like the color. Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Pro.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. It feels light like a tablet. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touch screen, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that's it is touch screen,light and small to carry. Just what I wanted.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Shelly – We're glad that you're a fan of its touchscreen, and portable design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great starting laptop for IT in school. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen also how fast it is. Thin easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop and very easy to work with touch screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow THIS IS SO COOL! Definitely worth getting for a home office setup, on the go and needing to take a bunch of meetings. It has TOUCH SCREEN, a really great camera with mic, it’s super fast, super quiet and it has a super fast processor that can keep up with everything from emails, YouTube and everything in between! Color if the laptop is beautiful too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop ever! I bought for my school and it was great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to use !!! Recommend to anyone, A+++ purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop and surprisingly fast. It is small and lightweight

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the speed, and lightweight design of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Affordable and Reliable compact note book

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i went into the store to look at laptops and quick on the go notebooks, this had caught my eye! Rose gold and light and gets the job done since i remote log into my main build while i am traveling! Its simple and not heavy at all and compact! what can is Say? Microsoft knows how to make their products appeal to their customers and make it last!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microsoft-Surface Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product! I don’t know much about technology or laptops but I made a good decision in purchasing this laptop. Perfect for school or personal use. I like that it’s small and easy to carry around. The battery will last for hours whether I turn off or put it on sleep mode.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall performance. Light weight. Nice color. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Love the Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use Love the touchscreen Very lightweight and portable

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that you love the portable and lightweight design of your new Surface Laptop Go. We hope you continue to enjoy using the touchscreen. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get one! Love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works well. Use it eveyday for work. Looks nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the many laptops I have owned, this by far is my favorite. It’s light, has good battery, cute color and it’s a touchscreen. It’s definitely gotten me out of a lot of boredom and last minute assignments. Will probably buy again((:

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations, nice feel and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy expensive laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u need a laptop for school or the office and prefer windows, this is perfect. It’s the MacBook Air of the surface line up and I don’t think you’ll regret your decision. Screen isn’t the sharpest but the the tall aspect ratio is great for productivity. I bought a $600 computer but because they focused on build quality and user experience, it feels like a $1000. (Love the keyboard)

    I would recommend this to a friend