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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,585 reviews
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Perfect size and so easy to use. Light weight

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 4 out of 5 stars

    Great laptop. Small size. Fast. Easy to use. D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Small size. Fast. Easy to use. Don't like Windows 10 new S Mode.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dan – We're glad that you're a fan of how easy it is to use your brand-new Surface Laptop Go. We hope you continue to enjoy using it. Hope that helps, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 4 out of 5 stars

    Great laptop. Small size. Fast. Easy to use. D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Small size. Fast. Easy to use. Don't like Windows 10 new S Mode.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dan – We're glad that you're a fan of how easy it is to use your brand-new Surface Laptop Go. We hope you continue to enjoy using it. Hope that helps, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Works well and easy to commute with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Happy Consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight yet powerful for daily needs. User-friendly for whole family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear you are enjoying the power of the Surface Laptop Go. Thank you for sharing your thoughts.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! Lightweight and perfect for my college classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop would recommend does everything you need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finger scan and screen / keyboard access. Fast

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I was coming from an HP, and was a little nervous because this laptop would not have as many ports as my HP. Turns out I didn't need them. This laptop weighs almost nothing, it's small and compact that I can carry it anywhere. I bought it to study and take the bar exam. It did not dissapoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop, it is not too small, easy to use love the color

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this simple laptop for working at home. Works well, and pretty fast. I like that it is a touch screen. It is a smaller computer so words on-screen display are smaller if you have a harder time reading things. I like this computer a lot and gets the job done. Wish there were more outlets like USB, HDMI. Not bad for the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Friendly laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast , good size , nice color and powerful for my job.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Surface Laptop GO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop by Microsoft. Its light, slim and sufficiently powerful for my use. The best part, unlike competitors Microsoft is not using mobile processor even though the laptop is thin and smaller in size

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that you're a fan of the compact design and power of your new Surface Laptop Go. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this laptop for school and it’s amazing. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my junior year of high school! Fast fowards to now I am starting my freshmen year of college! And I absolutely love it. One thing to know is that this pretty thing does not run like a MacBook or a pc. You get what you pay for. But if this laptop is strictly for school, it’s great! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to use very smooth, nice picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Great laptop yet inaccurate battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a laptop to post videos on YouTube and saw this for sale at $699. Its a great laptop that's fast, light and easy to use. the only drawback is that it claims to have 13 hours of battery, yet after only 3 hours of usage I already had to charge the laptop again, so that's a very misleading description. Other than the false battery life claim, I am still very satisfied with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Good compact laptop for travel.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for when I travel on my motorcycle for several trips a year. It works perfectly for me on my overnight stays in motels and is light and small enough that I can carry it in my saddlebag. I did purchase a small soft side case to protect it when it is in the saddlebag.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift I love it and work very well and fast ..

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great little work horse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife need an upgrade from her 4 year old asus laptop. This was a well worth it purchase. It's slim fast and is also touchscreen. I would recommend it for office work, school work, work from home positions, and photo and video editing. You can game on it but your not really getting the experience you would vs something that has dedicated GPU.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jon – Thank you for recommending Surface Laptop Go to others. We're glad that you're a fan of its speed, touchscreen and compact design. Cheers, Erica Surface Customer Care Microsoft