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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,585 reviews
  • Rated 4 out of 5 stars

    Little but powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop its very sleek Fast and good battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Windows Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lightweight compact laptop! User friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GOLD BEAUTY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS SUPER CUTE, CHIC AND PORTABLE. I LOVE THE BEAUTIFUL GOLD COLOR. THE BATTERY LIFE IS DECENT, SCREEN DISPLAY CAN BE BETTER AND BRIGHTER. THE ONLY DOWNFALL IS THAT THE KEYBOARD DOES NOT HAVE A BACKLIGHT FOR THOSE WHO WORK LATE AT NIGHT. ITS DEFINITELY A GOOD LITTLE MACHINE AND TRAVEL FRIENDLY! I RECOMMEND FOR THOSE WHO ARE ON A BUDGET.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. easy to set up and works great. Perfect size and love the color

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Surface Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Lightweight, easy-to-use, EXCELLENT battery life!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the battery life and lightweight design of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, works perfectly for school..

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I bought it to do. It is light weight and a perfect size for me to use anywhere. I am currently using the laptop to download embroidery patterns so I can move them to a embroidery sewing machine, and it is perfect for this. I’m looking forward to using it for years to come

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use, fast, great quality for my college kid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good laptop in price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Coloful. Easy to use. Good laptop in price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. Super fast and super easy to set up and use. Love the fingerorint log in option. Love that i can connect my phone and receive my notification and messages on my laptop, I can even respond to my messages right from the laptop. Definitely give it 5 stars and 2 thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Just what we were looking for...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a compact laptop specifically for his gaming (Minecraft) and this hit the nail right on the head. Small, lightweight and he's not had any complaints on lagging. Great on-screen graphics. No complaints here.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Tami – We're delighted that your son loves the speed, graphics and lightweight design of his new Surface Laptop Go. We hope he continues to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer so far! The size is perfect, I didn't want anything too big and bulky for use around the house. The ice blue finish is beautiful and it boots up very quickly. I haven't had any connection issues since setup. (this was a problem with my last device) The keyboard also feels very nice to type on. Quality device from Microsoft!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's wonderful to hear that you love your new Surface Laptop Go. We're glad that its compact design and fast operation fits your needs for use at home. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I am now a surface owner so happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its laptop forsure. Good price and very light in weight. Be sure to get USB additional multi port. Battery lasts at least one day. Screen is bright and crisp.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its a very beautiful laptop sleek and easy to carry. does everything i need it too. it plays my sims 4 very smoothly and my movies look hd and clear. favorite computer so far purchased the mcafee antivirus which ive been using for 10 years has kept all my computers virus free

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Can be taken off S mode, Do not get base model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my girlfriend and she loves it. It supports zoom, google apps, etc. The only downfall is that it has no sms, FaceTime, or other Apple apps to cater to iPhone users. However if you don't mind not having those features, its definitely worth the money. Also, do not be alarmed, this computer can be taken off "S mode" so you can download internet apps like Firefox and more. Once done it cannot go back into S mode unless you perform a factory reset. One final thing to note is to not go for the i3/4/64 base model, as this model can barely keep up with simple "student" tasks and far less with more complex tasks. Fork out the extra $100 and get the i5/8/128 or higher, its well worth the processing power.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, compact and well-built. The color is hard to find.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No Windows Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level specs. Cute color. Pleasantly small with good enough travel space on the keyboard. I was told by a Blueshirt that I could use my Wacom Windows Ink compatible pen with it. SMH...not true. I never even took the plastic off of the box. I returned it. Aside from that, the plastic bottom and no backlit keyboard, it's good for what its good for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, easy to use. Very good price. Light

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Marina – We're glad that you love its speed and lightweight design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microsoft - Surface Laptop Go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes it. Great color and size. Simple to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are glad that you wife is enjoying the Surface Laptop Go. Thank you for sharing.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this little laptop. It is fast, looks nice, keyboard is great. I am not a power user but I didn't want a low end machine either. This one sits right in the middle but has a high end look and feel. I got the ice blue one and I love the color. For the price it is a home run!

    I would recommend this to a friend