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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,585 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Surface Go - Blue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop for home use and that was about the same as my Macbook Air and this is very nice. I love the touchscreen feature, and the battery life lasts me most of the day which is nice. One drawback is i wish the keys don't have a backlight to them. Not a deal breaker but wish it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface book

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon laptop for students to work on assignments. Moreover, great service by best buy team at trumbull.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Nice reliable fast lil' laptop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply one of the best laptops I've ever owned. Fast, compact, stylish as well, I've had it since April and this is now November and haven't had a single problem yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    my review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seems pretty good Im not no computer whiz or anything like that i use this laptop just for regular stuff. It is very very nice the speed is very fast the battery last a good time too

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid and decent quality build on this laptop. It is sleek and the perfect size for transporting it around various places and the house. Really my only gripe with it is the lack of ports. It's got the basics (C, USB, Power) but I'd prefer just one more USB.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Surface Laptop Go. If you'd like to add more USB ports to it, we recommend investing in Surface Dock 2, which includes two USB-A ports and four USB-C ports. For more information, go here: https://www.bestbuy.com/site/microsoft-surface-dock-2-black/6408935.p?skuId=6408935

      Hope that helps,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Computer for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it was compact and light to carry around. Love the touch use feature. Has everything I was Looking for. Would recommend to my friends since I am a senior, I am not high tech so I needed something easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the touchscreen and lightweight design of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop isn’t exceptional, but it’s worth the money. i’ve always been a fan of smaller laptops to use at school while i use my gaming pc at home and this works great. overall it’s value is good if you’re looking for a sleek, fast surface laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop I can do lots of things with it I use it for school and sometimes for work it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great HS or College Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my daughter and both her HS and College courses. It's light enough carry around in her backpack, but processes fast and works great! She already has another friend who purchased the same one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JG PC, review of Microsoft Surface Go Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Laptop Go is very impressive and budget friendly. If you want a small form factor laptop but more than just a tablet, I suggest this product for the every day user. 8gb of Ram, 128gb ssd, finger print reader, just a few reasons you cant beat the price. The design is very simplistic, comfortable, but still sturdy. Feels like carrying a small book, you forget it is a laptop. I sell Lenovo laptops, and for $545 I couldn't not recommend this product from Microsoft. One of the hardest features of a laptop to get right is the mouse pad. This is by far one of the most responsive touch pads, yet its not overly sensitive. Test it out in the store and price match it so you get the best price. -Gaeta LLC, Pinellas County, FL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Small, light weight, easy to use, and everything I need in a computer. I don’t need a complicated machine nor one with a jillion bytes of RAM. This one works exceptionally well for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Vanessa – It’s great to hear that your new Ice Blue Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Mircosoft Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM 70 YEARS OLD AND THE THE MOST COMPUER LITERATE. MIRCOSOFT SURFACE IS EASY TO SET UP EASY TO USE. I USE FOR BUSINESS AND I COULD NOT BE MORE PLEASED AS TO HOW SIMPLY I WAS ABLE TO DOWNLOAD MY FILES. THE TOUCHSCREEN IS A BIG PLUS.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Andres,

      We're delighted that Surface Laptop Go was easy for you to set up and start using. Thank you for sharing your experience with it. We hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for my 12 year old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted a Mac Book, but I convinced her to give this laptop a try and she loves it! Size is perfect and it’s a very pretty blue.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Microsoft Surface Laptop Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Microsoft Surface I have purchased. Just the right size and not to heavy to take along wherever you go. I got the laptop this time instead of the Pro with a removable keyboard. I very seldom removed it and this is sturdier and easier to type on.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Perfect size for travel with speed needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and speed of this Laptop Go. The size and light weight makes this laptop easy to carry and travel with. The i5 processor makes the system fast. Great picture quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    High Schooler Approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my high school freshman and she loves it. It is light enough to carry all day and has a battery that keeps it going. She also says it is fast enough for all the things she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Light, Potable, Versatile...LOVE IT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very light and portable to carry around. The touch screen and finger power puts it over the top for the BEST and most Versatile laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Review of Microsoft Surface Laptop Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop Go is so lightweight. It is easy to take along any place. The brightness of the screen is optimal for viewing. The speed runs very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Patience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, i just became so aggregated with the fact i couldn't enter my phone number, and couldn't get past that page. Like all devices you buy these days, a phone number is Required when setting up your account, i worked for Aol for years, im not stupid, but this made me feel stupid. My personal opinion is they should already have the country im living in on the computer, then just wouldn't have been such a headache, to the point that i regretfully returned it. The laptop had no problem navigating, i loved the set up, look and feel, also had the biometrics, which i loved...i should had called geek, but i had to leave out for Des Moines, and had no time to mess with it. Im sure there was nothing much wrong, just couldnt enter 1+area code before it continuously stopped me.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact and decent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the device. It's small, easy to carry around, decent performance for a college student. I will definitely buy another Surface product in the future, particularly the Surface Laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s great to hear you enjoy the portability of your new Ice Blue Surface Laptop Go. We hope it continues to serve you well at college. Best, Erica Surface Customer Care Microsoft