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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,585 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact and decent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the device. It's small, easy to carry around, decent performance for a college student. I will definitely buy another Surface product in the future, particularly the Surface Laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s great to hear you enjoy the portability of your new Ice Blue Surface Laptop Go. We hope it continues to serve you well at college. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased to drive a laser engraver so I didn’t need a ton of memory. I like the option of the touchscreen. Very lightweight and compact. Glad I purchased this one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! I purchased this laptop for my daughter after having one for myself for just over a year. It is lightweight with a good battery life and nice touchscreen.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great small laptop with an excellent keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. They keyboard and trackpad are excellent. While the resolution is lower than 1080P, you do not notice unless you are inches away from the screen. Only complaint would be the fan, when it kicks in it has a high-pitched sound too it, but luckily it doesn't turn on that often. The sandstone color is a nice color too :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Laptop is for personal use. It is perfect for the personal business required. The lightweight of the laptop is very comfortable and the navigation is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    WROKS IN MY LIFE STYLE. (CORONA COUCH POTATO :-)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Computer to me this is Amazing size and capability for laptop to go.. I am not in any sense using this laptop for business purpose! everything works great two things i will highlight, KEYBOARD doesn't have light its frustrating in some instances.. and battery is far from 15 hours or whatever they claim... I get 7 hours with 80% brightness ... one small not important is trackpad is plastic so after while you will see those marks on it but as i said no big deal if they fix those issue in next line i will definitely get one...

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch and feel of the computer. Light so easy to carry or pop in tote. Not crazy about the charger connection being more of a magnetic connection, but used to it from MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A think of beauty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter open this present up at Christmas the first thing she said: Oh my god isn’t it beautiful. Besides the beauty and sleekness it is fast and runs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    PC power in a small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, love the weight, love the power, love the keyboard. This is our second surface and we love the first one and this one is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Works great; it’s fast and efficient. I love that it’s touch screen and has Touch ID enabled. I do have to zoom in to see some things on the screen but other than that it works good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Leah,

      Thank you for sharing your thoughts on the Surface Laptop Go. We are happy that you are enjoying it and all the features it offers.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pale Pink Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, good size for taking with you, efficient. I like the pale pink color. Have no complaints. If I had better internet at home would be better good speed away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touch screen

    Rated 5 out of 5 stars

    Awesome little monster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer . Simple to used and decent size . Only thing I recommend is getting a screen protector as its touchscreen you want to protect as much as possible .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. I easily would’ve paid 100-150 more for this computer. It is fast, reliable, battery conscious, and overall good computer. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and sturdy. I love this laptop - the display and touch is excellent compared to other laptops at this price range and it is easy to carry it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for at home and work use. It is very light and compact, which makes it very portable. The battery life, sound quality, picture, and performance make this a great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Surface Laptop Go really goes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface product and I am so pleased! The Laptop Go is extremely easy to get started with, and the portability and touchscreen make it very user-friendly, too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We value when loyal fans like you take the time to leave us a review! We're thrilled that you love touchscreen and portable design. We hope you continue to enjoy using your new Ice Blue Surface Laptop Go. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is user friendly and the perfect size for on the go. Would recommend for first time laptop users as well for those who require a computer for their job.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Good computer with some issues!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is nice and I can navigate it easily. However, like many of the comments, the fan comes on and it loud. I make sure now to close out of windows and switch my battery status to "best battery life" and that usually stops the loud fan noise. A huge issue I have is that my screen goes black and starts to flash lines -like when you break a tv , while I'm on a zoom class. I took back the first computer and ordered the same one. I had the same issue but this time it closed out on its own. I am a grad student and cannot afford to buy a more expensive computer so I have to deal with this issue but thankfully I can exit out the large screen of zoom and log right back in. This issues is sporadic and not chronic

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Extremely pleased with MS Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely light to carry and has been able to handle big spreadsheets! This was a great purchase with the powerful processor, memory and price paid!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    College Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for college. It’s the perfect size, not too small and lightweight. The software is super fast and much better than struggling to do college work using apple.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brigitte – It’s great to hear that your new Sandstone Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft