Customer Ratings & Reviews
- Model:
- THH-00001
- |
- SKU:
- 6428996
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Compact and decent performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the device. It's small, easy to carry around, decent performance for a college student. I will definitely buy another Surface product in the future, particularly the Surface Laptop
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It’s great to hear you enjoy the portability of your new Ice Blue Surface Laptop Go. We hope it continues to serve you well at college. Best, Erica Surface Customer Care
- Pros mentioned:Touch screen, Weight
Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was purchased to drive a laser engraver so I didn’t need a ton of memory. I like the option of the touchscreen. Very lightweight and compact. Glad I purchased this one.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great Laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! I purchased this laptop for my daughter after having one for myself for just over a year. It is lightweight with a good battery life and nice touchscreen.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 5 out of 5 stars
Great small laptop with an excellent keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. They keyboard and trackpad are excellent. While the resolution is lower than 1080P, you do not notice unless you are inches away from the screen. Only complaint would be the fan, when it kicks in it has a high-pitched sound too it, but luckily it doesn't turn on that often. The sandstone color is a nice color too :)
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Laptop is for personal use. It is perfect for the personal business required. The lightweight of the laptop is very comfortable and the navigation is easy.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
WROKS IN MY LIFE STYLE. (CORONA COUCH POTATO :-)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Computer to me this is Amazing size and capability for laptop to go.. I am not in any sense using this laptop for business purpose! everything works great two things i will highlight, KEYBOARD doesn't have light its frustrating in some instances.. and battery is far from 15 hours or whatever they claim... I get 7 hours with 80% brightness ... one small not important is trackpad is plastic so after while you will see those marks on it but as i said no big deal if they fix those issue in next line i will definitely get one...
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Touch screen, Weight
Rated 5 out of 5 stars
Like it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touch and feel of the computer. Light so easy to carry or pop in tote. Not crazy about the charger connection being more of a magnetic connection, but used to it from MacBook.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
A think of beauty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter open this present up at Christmas the first thing she said: Oh my god isn’t it beautiful. Besides the beauty and sleekness it is fast and runs flawlessly.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend- Pros mentioned:Size, Weight
Rated 5 out of 5 stars
PC power in a small package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size, love the weight, love the power, love the keyboard. This is our second surface and we love the first one and this one is even better.
I would recommend this to a friend - Pros mentioned:Speed, Touch screen
Rated 5 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! Works great; it’s fast and efficient. I love that it’s touch screen and has Touch ID enabled. I do have to zoom in to see some things on the screen but other than that it works good.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Leah,
Thank you for sharing your thoughts on the Surface Laptop Go. We are happy that you are enjoying it and all the features it offers.
Best,
Katie
Surface Customer Care
- Pros mentioned:Size
Rated 5 out of 5 stars
Pale Pink Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, good size for taking with you, efficient. I like the pale pink color. Have no complaints. If I had better internet at home would be better good speed away from home.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Size, Touch screen
Rated 5 out of 5 stars
Awesome little monster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer . Simple to used and decent size . Only thing I recommend is getting a screen protector as its touchscreen you want to protect as much as possible .
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
Amazing computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer. I easily would’ve paid 100-150 more for this computer. It is fast, reliable, battery conscious, and overall good computer. Highly recommend!
I would recommend this to a friend- Pros mentioned:Ease of use, Touch screen
Rated 5 out of 5 stars
Amazing Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed and sturdy. I love this laptop - the display and touch is excellent compared to other laptops at this price range and it is easy to carry it around.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop for at home and work use. It is very light and compact, which makes it very portable. The battery life, sound quality, picture, and performance make this a great laptop for the price.
I would recommend this to a friend- Pros mentioned:Ease of use, Touch screen
Rated 5 out of 5 stars
Surface Laptop Go really goes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Surface product and I am so pleased! The Laptop Go is extremely easy to get started with, and the portability and touchscreen make it very user-friendly, too!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We value when loyal fans like you take the time to leave us a review! We're thrilled that you love touchscreen and portable design. We hope you continue to enjoy using your new Ice Blue Surface Laptop Go. Cheers, Erica Surface Customer Care
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is user friendly and the perfect size for on the go. Would recommend for first time laptop users as well for those who require a computer for their job.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 3 out of 5 stars
Good computer with some issues!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is nice and I can navigate it easily. However, like many of the comments, the fan comes on and it loud. I make sure now to close out of windows and switch my battery status to "best battery life" and that usually stops the loud fan noise. A huge issue I have is that my screen goes black and starts to flash lines -like when you break a tv , while I'm on a zoom class. I took back the first computer and ordered the same one. I had the same issue but this time it closed out on its own. I am a grad student and cannot afford to buy a more expensive computer so I have to deal with this issue but thankfully I can exit out the large screen of zoom and log right back in. This issues is sporadic and not chronic
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Shanice,
We're sorry that your new Surface Laptop Go isn't meeting expectations. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit
If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/
Hope that helps,
Chuck
Surface Customer Care
- Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Extremely pleased with MS Surface laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely light to carry and has been able to handle big spreadsheets! This was a great purchase with the powerful processor, memory and price paid!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue
I would recommend this to a friend - Pros mentioned:Size, Weight
Rated 5 out of 5 stars
College Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop for college. It’s the perfect size, not too small and lightweight. The software is super fast and much better than struggling to do college work using apple.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brigitte – It’s great to hear that your new Sandstone Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care







