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Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,585 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Extremely pleased with MS Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely light to carry and has been able to handle big spreadsheets! This was a great purchase with the powerful processor, memory and price paid!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Excellent for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed to streamline things for my online classes. Lightweight, touchscreen, versatile. Arrived quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop very light weight and fast! I wanted a laptop that can carry every where and not so big and fast this one was affordable and covered my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    good laptop - great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my high school aged daughter , it is light weight and has great performance. Only issue she has is that the battery life could be better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good value for product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my teenage son who is a Junior in high school. It is fast and very portable compared to other we had previously. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Bad for Home Use, Good for travel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesnt last very long and gets kind of hot on the bottom. But is very good for traveling. Amazing for plane rides. And very small and compact perfect for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Saved My Grade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop crashed less than two weeks before my college finals, and most of my classes remained online even after the mandate was lifted. This laptop saved my life and at a decent price. I am able to download all the computer programs I needed and multitask. It’s a little but too small for me, but it gets the job done and weighs next to nothing. I especially love the charger being magnetic and not sticking out like a flashdrive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves her laptop! She uses it everyday for college & the battery life is outstanding. You will not be disappointed & the color is so pretty

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Linda – Thanks for sharing; we hope your daughter continues to enjoy using her new Sandstone Surface Laptop Go. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Pleased with My Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this laptop for its low weight. It's a great device for carrying to work. I loaded Microsoft 11 into it and love the touch screen for navigating easily through documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Set up and go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter, who is in high school. It was very easy to set up. It has great speed. My granddaughter loves it. I also like that it has a solid state drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Surface Go is easy to use and does everything I n.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin, very light and very easy to use. Used a laptop for years while working, it’s been 7 years. The Microsoft Surface Go makes it easy to pick it back up.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great price for the specs and quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and weight. NOT like a tablet that with the keyboard attached falls over due to the weight of the screen. For the money its well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing, lightweight laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect portable laptop for everyday use! I’m a master's student and I have to commute everyday to campus, this laptop is lightweight and has a fairly long battery life!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad you are enjoying the Surface Laptop Go and that it is easy to commute with.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they love it. Very lightweight and the speed is quick and smooth, also well built casing. I would prefer this over the Macbook Air anyday.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Premium feel, compact size, decent performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this laptop! It doesn't have crazy specs but it gets the job done with no hiccups. It feels sturdy and the compact size is so nice. I saw a lot of YouTube reviewers being skeptical about the resolution, but the display looks perfect. I'm even playing The Sims 4 at the highest settings and it's perfectly fine. Startup is super fast. Fingerprint reader is responsive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that you love your new Surface Laptop Go. We're glad that you're a fan of its performance and sturdy, compact design. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Touch screen

    Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore my new laptop. This is my first time getting one with touchscreen and I love it! It’s a convenient size for travel and the pick up process was very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Icy blue surface! Obsessed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! It’s light weight and compact, great for travel. The icy blue color looks so sleek! Highly recommend it! Live the touch screen feature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small, travel size, touch screen and has finger print recognition. It’s cool. I bought it 3w ago. Never dropped it but it turned rainbow on me for about 30s randomly. So far no other problems. Decent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Solid, fast, stylish! This was a Christmas present for a 16-year old girl and offers all the functionality she needs for school, productivity and entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    A good small lightweight MS Windows 11 laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for one purpose and one purpose only -- to serve as a very lightweight, easy to handle full MS Windows 11 laptop for light-duty casual use (browsing, email, word processing, minor bookkeeping, etc.) at night while in bed. In this regard, it hasn't disappointed. The caveat being that its entry level specs and abysmal battery life may not be enough for those seeking a full-fledged, full featured laptop equal or close to a higher end desktop in performance. I'm giving it four stars because it serves my bedtime needs well and is far superior to my iPad in capabilities. I also wish it had a backlit keyboard.

    I would recommend this to a friend